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Cask Cartel has a rating of 3.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 15th among Food & Drink sites.
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I was buying an item as a gift to be shipped to a friend. When I went to purchase it with ApplePay it immediately defaulted to my home address (rather than using my friend's for delivery) and it immediately processed the payment with no way to correct the address. Fortunately I was able to send an email right away and someone there corrected the issue, but it would seem you could eliminate that challenge fairly easily.
Thank you for sharing this valuable feedback. We are hapy that our team was able to assist you with this address change and will look into updating Apple Pay settings for our future customers.
Fabulous experience and they were even able to make a delivery adjustment.
Thank you so much for sharing! We appreciate the feedback!
Thank you so much for sharing! We appreciate the feedback!
I haven't opened the package because it's for my husband, delivery was smooth, I could check the order status on the site or wait for email updates after the purchase was completed.
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Customer Service is kind and helpful, ensuring their clients needs are met.
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Thank you for the rapid response as this was for an engagement gift
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Was happy that the product I was looking for was available and how quickly the shipment arrived; however the bottle was cracked and had leaked. The box was obviously too small for the bottle and packing. Also happy that I received a quick response to my email to customer service about the cracked bottle. I did not realize that there was an additional fee for "package protection" which for a company that mostly ships bottles, I was surprised they need to have this. I will not be spending the additional $50 to have the bottle replaced.
We appreciate the feedback, Ann. We apologize for any inconvenience upon receiving your order. Our customer support team has notified us that they are working on a resolution for you. Please be on the look out for an update!
Shipping was longer than expected and but my loved ones enjoyed their gifts. Would order again!
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The ordering process is good but shipping takes a long time to complete.
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The product offered that I ordered off the site was great.
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I was very pleased with the quick delivery. Bought as a gift for son. He is enjoying it.
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I love the services. I don't know what else to put so I'm just gonna put this on there to make the 50 letters by.
Thank you so much for sharing! We appreciate the feedback!
I ordered a bottle one night and accidentally put the wrong shipping address. They were quick to get ahold of me and help me fix it.
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I received my advent calendar with several individual boxes opened. Because there was no packing material in between the shipping box and the advent calendar, the movement during transport caused the whiskey bottles to press on the advent squares and open. This is very disappointing.
Hi Melinda and thank you so much for this provided feedback. Please reach out to our Customer Service Team at [email protected] and they will be able to assist you with a replacement if your order was damaged during the transit process. We apologize for any inconvenience.
My experience was easy. Web site is easy to navigate. The list of options is endless. The shipping cost seems to be a bit extreme -BUT the packaging is pretty much bullet proof. The tracking is great and delivery has been early both times and i am currently waiting for another order. I look forward to buying more from Cask Cartel
Thank you so much for sharing! We appreciate the feedback!
Great and easy shipping if my bourbon. Everything was packaged very well.
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Cask Cartel gives you the best deal for a long list of products. I've never been disappointed with their products or their services. Will be buying from them for my future purchases!
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I was able to find some hard to find items with ease.
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They sure do know how to wrap bottles. And the delivery was on point
Thank you so much for sharing! We appreciate the feedback!
Answer: Hi there! Yes, our fulfillment team is able to ship to Utah. Please just remember to follow local and state laws. All purchasers must be 21 and older and be able to present a valid ID upon delivery. We appreciate your business and value you as a customer. If you have any issues, please do not hestiate to reach out to our Customer Service Team at [email protected] or 888-548-0333.
Answer: Very easy! And they are very receptive and friendly!


Thank you so much for sharing! We appreciate the feedback!