CashStar

They are the worst most unprofessional company. They will take your money not send you your card then expect you to wait 3-5 days for your refund. They don't give anybody the product they paid for they just hold your money and don't tell you why it is you can't get your card back.

I bought a Roblox gift card for my daughter and it sent me the code. I told my daughter to try the code but it didn't work she tried several times to make sure she was putting the right code. I went back to check what I was wrong and it showed an email the same minute after they sent me the last one saying that I had asked for a refund when I hadn't. Will not use this site again.

These people are a scam I went to buy hotels.com gift card from them using my PayPal account and they charge my account 25 bucks and then send an email saying thry had to cancel my order and never return the money at first I thought maybe it had something to do with using PayPal so I tried again to buy a gift card with my debit card and I swear five seconds after they charged my card i get a email saying they had to cancel my order its a whole scam if you're not going to send me the electronic gift card then why the hell you charge my card in the first place?!

I made a order on roblox.cashstar.com via paypal. I never got an email confirming that thay receiced the order but the money was taken from my account. Eventually i called them thay said thay did not have access to the paypal account and could not check the paypal transaction id. Thay should fix their system it sucks.

Mu husband lost his gift certificate and on the website clearly stats that if no one has used the lost card they would replace it. Not the case they actually wanted me to purchase another gift card and then they would add the other money form the lost card to the new card. The other woman had a TV on in the background that was interferring with the call. If Cashstar is the company issuing the gift certificate DO NOT purchase it!

I purchased a Dunkin Donuts gift card and of course it didn't work. I tried contacting customer service and was told it wasn't their problem. Unless you have money to throw away DON'T purchase e-gift cards from this company. You'll be out of your money!

My sister sent me a TJ MAXX gift card through this outfit. Everything looked normal until I took it to the store and it didn't work. I have repeatedly contacted "support" by phone and email. They ask for sender and receiver email. I send that along with the email they sent. Even though they have all the info and their email they sent, they can't find any records. I reply and they assign another case number and attach the same request for information that I have now provided 4 times. Jose Delgado replied to the last one. A reply to his attention got another case number and generic response. The fact that they "can't find any record" when they have the actual email they sent me makes it clear that this is a SCAM!

This has to be the absolute worst company I have ever dealt with; I am not sure if IKEA is much better as it is their gift card this company is selling. Long story, but I purchased a $50 gift card last August; received confirmation and the amount was debited from my account. The person went to use the gift card and was told the confirmation was not valid. I have spent HOURS trying to get this resolved, yet CashStart tells me "THEY had a system issue and the transaction was a cancelled." Interesting, in that I have nothing from them indicating such and the charges are still on my debit card (yes, my mistake…). Everyone (including my bank) tells me that since it is over 120 days, there is nothing that can be done. Meanwhile, CashStar and/or Ikea has $50 and I have NOTHING! Unreal…I will never use this company again and sharing so that others are aware.

Bought $200 in Cheesecake Rest gift cards for a birthday present>
Shortly after I received an email that y order could not be processed>
I called their toll-free SC number that was reported available 24/7
COunt get a person on the phone and it just hung up on me when i pressed the option for unprocessed transaction>|
I called back the next day - the entire menu was changed, but i got a person online who spoke broken English on a bad line with a bad signal>
He told me my transaction couldn't not be processed and he wasnt able to tell me why becasue they are not a bank?
I declined to escalate and resubmit my purchase... I don't trust this company.

Same okie doke you pay and they send you email saying can't be processed then customer service is horrible stay away

I ordered a Safeway gift card from CashStar because there was no other way to get a card on line. After ordering my card I got an e-mail confirming my purchase and another e-mail telling me that they denied the transaction. When I finally got to a live body (think India?) I was told that therre wasn't a method to purchase Safeway gift cards on line. In the mean time my credit card was charged for the transaction. I was told by the credit card company that the charge would probably be returned by Friday. CashStar has my money for at least five days. How many other transactions do they have pending that they are holding money for? Bad job, Safeway.

I used a $1000 gift card, and my order was $617.85, and when I checked my balance on the gift card it was $*******. I called many times and no one was able to help. I wasted more than 6 hours on customer service and neither one was able to help me. Every one will transfer you to another department. Staying in the same loop forever.
Will never again.

Utterly useless and much of a scammer, this ''company'' just takes your money and goes on. I ordered a 10 dollar roblox gift card. They said the purchase is confirmed! Then another email went through saying that the gift card cant be processed, i tried contacting customer service, useless! Just made me go in circles. NEVER AGAIN, im very disappointed and curious just well because these companies let them scam us and do nothing about it.Its just that they had ONE JOB. Never again im reporting this company i hope they go out of business..

They use this garbage company... Carlos is not only rude, entitled, and snobby. He kept over talking me and thought I didn't catch his name. They charged the AMEX $2400. 00 X3 TIMES! He said it will be refunded but 2 charges went through and I didn't receive the other gift card. He said in process of returning the other trying to blame the bank... Sorry but amex is fine theres a high limit for this guy to be an actual douche about it making excuses instead of helping made me tell him at the end to go F himself because he said he could not help me and needed to terminate the call. FIRE THIS GUY. Privilege for you to even be in this country

I don't think I've ever encountered a company that flat out refuses to take my money. I have tried to buy Roblox giftcards through them multiple times now. Each time, the transaction goes through and I get charged. But then, I get an email saying a refund has been issued and my transaction was cancelled. This happened 5 or 6 times, with different credit and debit cards. Apparently, this has been happening to a lot of people. I emailed their customer service, and they said to talk to Roblox's customer service. So, I emailed Roblox's customer service, and they told me to contact CashStar's customer service. I emailed CashStar again, but never got a response the second time. It's like they have no desire for my business.

Unfortunately I am one of those people who trusted an advertisement on a restuarant mobile app. $25 drafted from my bank account with the promotion of a free 6" sub. Turns out the egift card wasn't sent because the my email was invalid, even after confirmation that it would be sent within a couple of days. Called to inquire, it was reissued, but when I went use the reissued egift card it was deemed closed & invalid. Called cashstar for a refund, they said the return policy time period expired; even though the new reissued egift card never expires. Asked the representative why the card was closed, with no reason or response. Mentioned Better Business Bureau and was immediately transferred to someone else and so on a few more times. Until I got a busy signal. Kissed my money goodbye and logded a formal complaint on the BBB website. I hope this is helpful on saving someone else making the same mistake I made.