Cashapp

The support system is either completely automated and/or has some rude advocates because one was starting to give me attitude after they made me repeat my problem in regards about why CashApp's Authenticator under Security is only available for iPhone users while Android users don't have access to it.

Upon contacting CashApp and providing proof of a side-by-side comparison of iPhone versus Android users, the support team on both CashApp's system and Twitter have deliberately ignored my question in regards to why iPhone users have the Authenticator option available to them in CashApp's security settings, while Android users do not have such a feature to access.

One of the advocates seemed irritated by my questioning with no direct answers to my assumptions over company device priority. They started off professionally, then as the conversation went on they were making some typos barely making an effort to communicate properly and treated me like I was some idiot despite having provided a photo of both devices together in the same setting, proving that Android users are not treated as a priority for additional features that have been exclusive to iPhone users.

I would not recommend this platform if you expect to receive any help, you're either going to get bot responses repeating and not taking time to review the problem, or some of the advocates will give an attitude without bothering to consider the issue.

I would advise not suing Cashapp for any transaction. They are punitive and unreasonable putting sanctions in place on people who have done nothing wrong under the guise of security. This program needs to be completely shut down and fully deleted by anyone using the program. They are unfair in their pronouncements and give no reason for their decisions to give a customer the chance to fix what they see as a problem. DELETE THIS PROGRAM IF CURRENTLY USING IT AND DO NOT USE THIS PROGRAM IF YOU ARE CONSIDERING USING IT.

I have been using cash app for over 8 years and I have never received money from a dispute. Customer service is worthless the app glitches constantly and my account has been hacked several times overall bad experience all together

Used my cash ap card at Walmart at the self checkout - could not complete transaction for some reason so I cancelled the transaction for which I was given a receipt that clearly said cancelled and I used a different card to pay. Next morning I get a notice that my card had been used to not only pay for the transaction at Walmart but cash back as well. I immediately went to Walmart and manager told me I had to contact cash ap. I contact cash ap and my claim is denied even tho I uploaded the receipt showing I cancelled the transaction. I escalated the claim to a supervisor and again denied - not given a reason mind you - just flat out denied. So I pulled my money out and closed acct and will NEVER use cash ap again and will warn anyone I can to beware of this crooked company.

I have called 3 times to try and fix a problem. I was hung up on twice. I am going to say don't get cash app.

Cash app let you send money when they know that there is a problem instead of stopping the transaction they leave your money in limbo I guess so that they can earn interest on your money and put you in a bind. I found out it's been going on since this morning.and then it happened 3 times in past several days.What u think is happening.

It is next to impossible to talk to a human or even get any type of help from customer service. I have been trying for 2 days do far.

I transferred 7$ from my bank to cash app. Their system was down and it's back on. And still didn't receive my money on cash app and I have a friend that cash app me money 2 day before and it's the 4 th day today and still didn't receive my money. They kept saying the cash app is back online that I'm still going to have the same problem and I told them I need my money back. That's where I usually saved my money on cash app and all but cash app is unprofessional and a theft. They allowed it to got hacked they stole money and don't want to give you your money. Back. They keep telling me to have patience for it knowing it's been 4 days now and still can't get my money that my friend sent me…and this is a big lawsuit right here for cash app they clearly said they won't help because I cursed at them. I've been patient for 4 days straight. Everyone works hard for their money and cash app over here being a theft stilling people money

They are lying how can you deposit money but can't withdrawal money. My husband has money come up missing from his account all the time. Plus the STRIKE APP does the same stuff and it has better security it takes 2 days to get approved but that's only because they're verifying to you so stop downloading cash app download strike.

This is getting a little ridiculous that you still haven't called me back that I'm still waiting to get into my account you keep telling me that I'm having internet issues when it's not me you obviously can't keep fixing the problem a couple of months ago somebody was the places where we were I was going to spend my money they were taking double payments out so I think after I'm done with when you guys fix your issue I'm closing my account

My money has been stuck in "pending" since yesterday, they show it was deposited but it was not. They have $400 of my money and this has caused a hardship. Customer support is a joke. They say their "pending" is broken and are investigating. I want my money and they are refusing to give it to me. They are the thief.

Support is horrible DOSENT resolved anything i hope this app get shut down and they make a better money app

Consumers BEWARE! Stay Away from CashApp! Use at your OWN RISK... I have disputed a 6-14-2023 charge from AliExpress FOUR TIMES for 8 Disney shirts (purchased for my Disney Cruise which is on 8-1-2023) which I was supposed to have received by 7-6-2023 and NO Later than 7-11-2023. And each time my dispute has been denied when I requested the supporting documentation which was used to deny my dispute NO documentation has been provided but a pdf that told me the information I already knew (time & date of transaction, merchant's name, status, last 4 of my card, and the type of transaction) as provided. I have contacted the seller, AliExpress, ACI (shipping partner that claims USPS has it), and USPS (claims the shipping partner has it) and NO one knows where this pkg is BUT AliExpress claims the carrier is trying to deliver it and wants me to wait til 8-18-2023 for delivery of these items that I purchased on 6-14-2023. I continue to dispute this charge with CashApp and each time CashApp continues to deny my dispute. Now CashApp is claiming the merchant refunded the $109.27 that I paid but there's NO RECORD or PROOF of this so-called refund.

They deny almost all my payouts yet the person next to me has no problem. Thr customer service sucks. They hav no answers for anything. An they offer no protection whatsoever. I will not be using them ever again.

Every bank laughs at them i hope they're company ends up like its owner 6 feet under i hate thos company with every fiber of my being

They keep repeating the same thing. Trust the person you send money too.i told them so many times.my friend account was hacked.after I sent the money.i found out it was a scammer.cashapp give my money back

Use venmo. Cash app automatically charges you a 3% fee before you even transfer it to your bank account and if you have a cash app card, it doesn't matter...you are still charged a fee. Venmo gives you the option to wait 3 business days for the money to go into your account but they don't charge a fee and it usually is in the next day. Cash app just takes your money. I will never use them again.