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Carter's Reviews Summary
Carter's has a rating of 2.1 stars from 361 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Carter's most frequently mention customer service, order online and next day. Carter's ranks 272nd among Baby sites.
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The site often empties my cart, and screws up my shopping cart. I can usually find the same clothes at kohls for a cheaper price. They have great deals around holidays though and the quality is always good. Love the site to store pick up option too!
I like their clothes, they wear well, are soft & I have np getting the stains out :) Their prices are usually reasonable.
Whenever I have questions about my orders it's like they beat around the bush with what I'm asking and completely change the subject. No help whatsoever. I hate how every time I order online, multiple items end up being cancelled after my order processes, due to it being unavailable. If you don't have an item don't advertise it for sale on the site then. Also, takes entirely too long to deliver, I'm sure my child will outgrow the clothes as soon as I get them, thats how long it's taken. I like the quality of their clothing but I'll never buy from their site again.
I have placed 6 orders in past 2.5 months, not a single one has been without issue (lost packages, warehouse shipping delays, surprise inability to return an item, etc.) What's worse is that the customer "service" function seems to be nonexistent-- emails go unanswered for a week, then greeted by entirely unhelpful responses, when escalated team cannot find documentation of emails sent to/from the support team, etc. Insanely frustrating and a waste of time and money. Buy Carter's for the quality of their products but DO NOT buy directly from Carter's--you'll never get to enjoy the quality of items you never receive.
Great clothes and okay prices. Still pricey... but... who isn't I guess. I haven't bought anything online from them yet. I will soon. I have about two or so pairs of pants, tops, jackets, and so from them from family members for my son. Great quality. Soft.
I love Carters! I buy my children clothes from them all the time! They have adorable clothes for very reasonable prices! Never buy an item for full price, it will go on sale very soon!
Love the fact that so many of their baby clothes are 100% cotton. If they could just stay little till the Carter's wear out!
This is one of the best choice for babies clothes, you can find clothes for your baby until they are big enough
Can't go wrong with buying Carter's for a baby gift. Good selection of cute styles at affordable prices.
We have a few items from Carters and they are nice for the most part. I would say they focus on style more than quality, but this stuff doesn't exactly last a lifetime anyway.
Retail/web store is quite expensive, but the outlet is more affordable and a second-hand children's store in your area is likely the best way to seek out Carter's items on a budget.
I love this store the quality of this brand is great when washing and drying it doesn't shrink nor does the Color fades been buying clothes. I have pass down Carter's clothes to family members and still looks great.
Best wearability of baby clothes. Best prices at local Michigan Meijers stores - always discounted by 40% daily, sometimes more. Great kids clothes.
Nice deals sometimes when you can get the sales and fine coupons! Nice clothing for my kids slso. Have shopped with them couple different times
Always shop Carters for the cute stuff for my granddaughter. Love it! Great value and great quality.
Super cute clothes a day when they have sales the prices aren't bad either. Really nice quality. Thick and soft. I love shopping at carters. Just wish they had free shipping all the time.
Haven't had any issues, they are over priced but I love lost their products. I always take advantage of random free shipping days which isn't often. Returns in store are easy which we hardly ever do. Quality is typical clothing quality, use mostly only their products on both my kids
I first started buying clothes for my step son at cheaper stores, knowing that Carters and OshKosh are higher end. However, I quickly realized that the clothes I was buying were cheaper for a reason... material that falls apart and is uncomfortable for my child. I created an account with Carters/Osh Kosh, and they now send me e-mails with deals they have going on. Sometimes you can get INCREDIBLE deals. The quality of clothes is fantastic (having a boy, he puts his clothes to the test daily), and if you use the coupons they send you via e-mail, you can get great savings! In comparison to stores like Crazy8 and The Children's Place, Carters is the egg mcmuffin of kids' stores!
The clothes are nice for babies but overpriced. The discounts they offer in their stores are bad. You get better discounts and specials when you buy Carter's in other stores like JCPenny etc. also, there are better and cheaper brands.
Beginning July 24,2017, Carters/Oshkosh has a new return policy. 90 days max if you expect to get back what you paid for the item. After that, whether you have a receipt or not, you will get the lowest sale price. And even then, the refund is in the form of a gift card, no credits to your credit card. I've been a loyal customer, but NO MORE! And I'm returning about $500 worth of merchandise in the next two days. There are plenty of other stores selling Carters clothing.
Carters is always a great place to shop for baby, baby shower gifts any children's gifts and any children's clothing
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