Carmechanic.expertReviews 120

He listebed to my questions, sympathized with my situation and offerd careful eell thought out information.

Harold lead me through the process and identified the problem

I had a great experience, and got good information.

The first person I was connected to didn't respond for 23 minutes. I went to a second one. He was fantastic, asked for pics and figured out what the issue was. Highly recommended!

I manually put my open door latch into a closed position. When I attempted to close the door it would not engage, and remained open. I tried forcing the latch open. That did not work. I received phone assistance, and it was fixed in a few minutes.

I had been flat towing my Jeep gladiator when I discovered my four-way flashers were on but it would no longer start and I couldn't shut the flashers off. Mechanic 01 assured me it was just a dead battery and that I could get it jumped and everything would be fine. My jumper box wasn't powerful enough however so I called AAA. MECHANIC 01 NEW EXACTLY WHAT THE ISSUE WAS!

I received no answers with the first mechanic I talked to. He told me what was wrong, but not how to fix it. I no longer want to be subscribed to anything you guys offer.

It's sad to know you are being ripped off but wonderful to know someone is being honest with you and helping learn where and how you can save money!

I have taken this Customer complaint very seriously in that as a 75-year-old senior citizen living on Social Security. I feel as though a person should receive more than one key for a vehicle they purchased, and the previous owner was actually a lease owner who never turned in the second key. My previous experience Audi has been wonderful all the way back to 1985.

Little by little we ruled out the possibilities until we got to the easy fix unplugged neutral safety switch, which was clearly obviously unplugged once I got underneath the tractor.

The mechanic was able to inform me with enough information that I can diagnose my fuel and start issues

Excellent assistance, the technician asked great questions and we tried a number of checks to resolve the problem. Finally he suggested checking the computer error codes, I will need to get a reader to perform that check. He was very helpful.

Shawn was extremely professional, kind, informative, & very helpful! He gave me great advice!

James was awesome and very knowledgeable. I gave a lot of insight and guidance to troubleshooting. Appreciated his concern and desire to get to solutions. A++

Speed & ease
Everything came thru well
Sound was excellent

He was knowledgeable on my vehicle and confirmed my thinking on what the next steps should be.

Pleasure to speak with Bart totally satisfied thank you 😊

Aaron was very professional, informative, and knowledgeable. He was quick to answer my questions and made suggestions to resolve my problem.

Excellent discussion and I received a solution. Thanks

I had a simple problem which was highly misdiagnosed by mechanics. Did you appears to be very simple and not as expensive as was proposed by these mechanics. The repair will be considerably less expensive to solve than was proposed. So thank you very much and I will use the service again