Carmechanic.expert

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Carmechanic.expert
carmechanic.expert

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Carmechanic.expert Reviews Summary

Positive Highlights

  • Mechanics are knowledgeable and explain issues clearly.
  • Advice often saves customers time and money on repairs.
  • The platform is easy to use with quick response times.

Negative Highlights

  • Some first contacts may be unresponsive or unhelpful.
  • Advice may not always fully resolve the car issue.
  • A few users experienced delays in getting connected.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

May 29, 2026

Steve helped me get to know the different symbols on my steering wheel. He also showed me how to fix my back tail gate to set at proper height. He was calm and very kind. Amazing young man. Thank you for all his help.

Jul 10, 2026

Needed to find an expert shop that works on C5 Corvettes. Blake was very helpful in asking what my needs were and then locating three shops in my area that could work on the issues i am needing repairs.

Jun 18, 2026

I received thorough and detailed information about my car from a knowledgeable tech without ferreting websites for hours. It was worth my time and nominal fee.

Jul 8, 2026

Needed a quick run down of my current car issues and Daniel was very informative, patient and explanatory in a way, I got the point and lead me to possible solutions.

Jul 9, 2026

Daniel was very patient and informative. He walked us through every step and although we were not able to solve the issue(totally not his fault) he made us feel secure and provided contact information of local after hour mechanics who may be able to assist.

May 8, 2026

Excellent assistance, the technician asked great questions and we tried a number of checks to resolve the problem. Finally he suggested checking the computer error codes, I will need to get a reader to perform that check. He was very helpful.

May 27, 2026

Great communication. Diagnostics on point. The other mechanic I was helping me perform diagnostics listen carefully and walk me through the steps that needed to be preceded in order to move forward and solving the no start issue I had. Big lifesaver thank you

Jul 1, 2026

Mr. Brian was very helpful. I was so nervous at first when I called, but he answered all my questions and helped me put my mind at ease! I was so worried he was a very professional calm and explain everything to me in detail so I could understand. I will definitely recommend to other friends and family members if they have any questions likewise myself for the future thanks again for all your help. Really appreciate everything. God bless. 🙏🏾

Aug 14, 2026

I paid the $5.00 and received a phone call shortly thereafter. Allen was very knowledgeable about my specific car and explained to me in clear terms what might be the problem I was experiencing. His explanation exceeded my expectations and has given me a better grasp of what to expect when I take my car in for repairs. I only wish I could take my car in for him to fix it but he is too far away to do that.

Jun 28, 2026

Brian was great with giving me specific steps and reasons for those steps. It fixed the problem and he let me know that if I needed any more help to just text him. He saved the day. Thanks Brian

Aug 11, 2026

Bike quit running in Nashville Tennessee and we needed to get home to Minnesota! This was so easy to use and they asked all the right questions to get us back on the road! Turns out it was a key fob battery!

Jul 18, 2026

My car wouldn't start in my garage and was so stressed. They gave me the number of a 24-hour mechanic who came out within 2 hours and helped me. Highly recommend.

May 29, 2026

Had pleasant online chat with car mechanic. He was able to steer me in the right direction, to possibly locate the electrical component or wiring that may be the cause for our electrical issue. Hopeful to find and fix the issue.

Aug 13, 2026

The mechanic was knowledgeable and it took only a few minutes to get to him. I had to answer several questions from the bot that screens the calls. Very efficient

Jul 23, 2026

Chevy trailblazer ignition problem, perplexing me for days. Tried out this website for the first time and I'm very impressed with their service. Return call from mechanic Bart came quickly. Discussed the situation with Bart. He was very thorough and explained what he thought needed to be done and sent a video to me to help understand the issue/steps to take.

Jul 4, 2026

I requested advice on the latching of a Nissan Leaf boot lid, which has jammed and prevented the lid being lifted or latched securely. The advice I received looked to be entirely appropriate.

Jul 11, 2026

The expert was very helpful and gave great feedback to my questions. Conversation went smoothly and I was able to understand what was being suggested to me. A pleasant experience. Would recommend.

May 14, 2026

I received no answers with the first mechanic I talked to. He told me what was wrong, but not how to fix it. I no longer want to be subscribed to anything you guys offer.

Jul 1, 2026

After completing an application, I was able to speak with a mechanic. Daniel C. Was very helpful and provided me with excellent options on repairing my vehicle with the part that is Out of Stock and would not be available for several weeks. My vehicle is a 2013 Mercedes and perhaps the part wouldn't be available at all. He was very professional.

May 7, 2026

I had a simple problem which was highly misdiagnosed by mechanics. Did you appears to be very simple and not as expensive as was proposed by these mechanics. The repair will be considerably less expensive to solve than was proposed. So thank you very much and I will use the service again

May 7, 2026

I received useful suggestions to solve my Mini Cooper Roof problem. I am 76, so I am not attempting to fix the issue, but being informed to avoid any unnecessary expense by not knowing the basics.

May 15, 2026

I manually put my open door latch into a closed position. When I attempted to close the door it would not engage, and remained open. I tried forcing the latch open. That did not work. I received phone assistance, and it was fixed in a few minutes.

May 16, 2026

The first person I was connected to didn't respond for 23 minutes. I went to a second one. He was fantastic, asked for pics and figured out what the issue was. Highly recommended!

Jun 9, 2026

Was given good info and a starting point. Looked into those suggestions and found the battery was good as well as the starter and the alternator. Now need to look elsewhere because I still have the same issue.

Aug 14, 2026

Tried just answer Car Mechanic for the first time. Was easy to use. Received the answer I needed expeditiously. So convenient. Tried searching the internet for the information and could not find.

May 7, 2026

James was awesome and very knowledgeable. I gave a lot of insight and guidance to troubleshooting. Appreciated his concern and desire to get to solutions. A++

May 11, 2026

Little by little we ruled out the possibilities until we got to the easy fix unplugged neutral safety switch, which was clearly obviously unplugged once I got underneath the tractor.

Aug 12, 2026

Steven was great, but the CarMechanic shop charged me $65.00 that I did not authorize. Bad experience for sure. I'll get my money back, but the experience is not what I expected.

Jun 13, 2026

He helped me solve my problem and offered multiple solutions to do so. He was a huge help in my time of need. I definitely plan on using the app again in the future! Would HIGHLY RECOMMEND this app!

Jun 19, 2026

It's not what I thought it was. That said I received solid and useful information. Definitely was pointed in the right direction...

May 15, 2026

I had been flat towing my Jeep gladiator when I discovered my four-way flashers were on but it would no longer start and I couldn't shut the flashers off. Mechanic 01 assured me it was just a dead battery and that I could get it jumped and everything would be fine. My jumper box wasn't powerful enough however so I called AAA. MECHANIC 01 NEW EXACTLY WHAT THE ISSUE WAS!

May 7, 2026

Aaron was very professional, informative, and knowledgeable. He was quick to answer my questions and made suggestions to resolve my problem.

Aug 11, 2026

Listened fully to the problem and gave easy to understand answers Had a very good understanding of the problem and the solutions

Jun 23, 2026

The process was simple and easy to follow. I was able to speak to a live person and he was able to give me some great advice.

May 24, 2026

Very professional and knowledgeable. I was happy with the results so far, have not had a chance to get done what Kevin recommended.

Aug 8, 2026

Tom gave us great advice and we will follow thru with it. He answered all of our questions and was very clear.

Jul 25, 2026

From start to finish expert walked me through the whole thing. Fixed my problem with my mercury engine in 15 minutes

Aug 1, 2026

Although my problem wasn't solved, I now understand better what is happening and know how to proceed to resolve the issue.

Jun 25, 2026

The experts that I worked with were able to ask questions and help me identify my issues and problems with accuracy

Jun 21, 2026

Daniel sent the PDF file that was easy to follow. He also explained the process in a way that made sense.

Jun 7, 2026

My chat bot respondent was very helpful My phone conversation with a mechanic gave me the initial answers to my problem.

Jun 24, 2026

Couldn't figure out the cause of my truck not starting. They walked me through it and also sent me references of mechanics

Jun 16, 2026

Very detailed and comprehensive explanation of all the symptoms and possible solutions to the vehicle's problems.

Jul 3, 2026

He was great at explaining what I needed to listen to and patiently helped me with everything I needed.

Jun 8, 2026

Display screen went blank; mechanic offered explanation for why it happened. He calmed our concerns with his expertise

Jun 5, 2026

Daniel was able to talk us through getting into our 2022 Corvette when the battery died and all electronic with it.

May 23, 2026

Excellent suggestions by the car mechanic Daniel C. Did what he suggested and my FOB key issue was solved. Richard B

May 10, 2026

The mechanic was able to inform me with enough information that I can diagnose my fuel and start issues

May 18, 2026

He listebed to my questions, sympathized with my situation and offerd careful eell thought out information.

Jun 16, 2026

The tech was great, he listened and explained everything. I know now what to do to repair my car.

Reviews

Write a review
4.9
Reviews 209
5 Stars
90%
4 Stars
8%
3 Stars
1%
2 Stars
0%
1 Star
1%

1 review
0 helpful votes
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Eric was great
2 days ago

Eric was great, He knew his stuff. I have a 2005 Mitsubishi Galant. My radio wasn't playing after changing starter. He went through every step and he got my radio playing again. All it was resetting the fuse. That was weird! Thanks Eric!

Date of experience: October 10, 2026
Canada
1 review
0 helpful votes
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Just answer have all the answers
3 days ago

It was really great speaking with Chris, he gave me hope. He is very knowledgeable about EVs and help me understand what options I have. Thank you so much!

Date of experience: October 9, 2026
1 review
0 helpful votes
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My mechanic
5 days ago

I had a good conversation with my mechanic. He was very informative and i took my car in this morning and the mechanic has come to the consensus that its the starter. The original thing i told them i thought it was. But some mechanics dont believe women have a brain. But they are dealing with a smart woman and im not blonde. Lol. Anyway its the starter and im glad i had the conversation with your expert as that just backed up my diagnosis. Thank you.

Date of experience: October 7, 2026
1 review
0 helpful votes
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Fantastic
6 days ago

I was very pleased with the response that I got a ten out of ten. They were very helpful and I was satisfied

Date of experience: October 6, 2026

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1 review
0 helpful votes
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My Eos
7 days ago

Bart was very helpful. He asked me to define the problems I'm having with my FW, take photos and run a test. His diagnosis will hopefully save me some money.

Date of experience: October 5, 2026
1 review
0 helpful votes
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HOW TO
1 week ago

IT TO SOME TIME TO GET WHAT I WANTED AND WILL TRY IT AT MY TIME I JUST GOT THIS JEEP BECUSE MY OTHER CAR GOT TOTOL THE LIGHTS SEME DIME

Date of experience: October 3, 2026
1 review
0 helpful votes
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An older vehicle with weird problems!
1 week ago

From beginning to completion, I was pleasantly surprised. I was apprehensive about making the contact. I did not know what to expect when I googled my question but WOW!

Date of experience: October 1, 2026
New York
1 review
0 helpful votes
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91 MR2
2 weeks ago

My MR2 occasionally has a totally dead battery so the first thing we did was check the battery and sure enough it was totally dead. Now I know I have a battery drain somewhere and the mechanics can look for that and fix it.
Thank you to just answer for solving my months long problem.

Date of experience: October 1, 2026
1 review
0 helpful votes
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Unmatched Assistance
2 weeks ago

My 2013 Jaguar XF has been sitting in my driveway. The battery had to be changed, and now it doesn't recognize the key. I couldn't move the car, and getting it to the shop would cost. Thank God for this service. Mr. Craig gave me options that no one else did, and things I didn't think of.

Date of experience: September 30, 2026
California
1 review
0 helpful votes
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So helpful!
September 28, 2026

Provided great mechanical guidance for my vehicle.

Date of experience: September 28, 2026
1 review
0 helpful votes
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Amazing help!
September 28, 2026

First of all, I was worried it was a scam. It's not. Secondly, it was Sunday! It took a total of 10 minutes to get a PERSON, a breathing person!, on the phone and be more helpful than I could have ever imagined! I was completely shocked and thrilled to be able to get that kind of help for $5.09 on a Sunday afternoon. Thank you so much Judah Clark!

Date of experience: September 27, 2026
Nebraska
1 review
0 helpful votes
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Saturday adventures
September 26, 2026

Had to have car jump started to go to Firestone to get new 12 volt battery.

Date of experience: September 26, 2026
1 review
0 helpful votes
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The man
September 24, 2026

Chris was able to pinpoint the issue almost instantly. He was a pleasure to speak with. A true professional.

Date of experience: September 24, 2026
Arizona
1 review
0 helpful votes
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Waverunner repair
September 24, 2026

I had a problem with my older waverunner not giving a spark. Brian V suggested pushing the kill button a few times in case it was staying connected. I did that and the ski started right up.

Date of experience: September 24, 2026
1 review
0 helpful votes
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Acura RDX 2023
September 24, 2026

Daniel was professional and answered all my questions

Date of experience: September 24, 2026
1 review
0 helpful votes
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Electronic parking brake malfunction Cadillac
September 24, 2026

AI that actually narrowed down the problem I had and relayed it to the right mechanic who actually completely solved my problem with a good attitude. I was pleasantly surprised!

Date of experience: September 24, 2026
Washington
1 review
0 helpful votes
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Great
September 23, 2026

This is my 1st time using this and so far so good!

Date of experience: September 23, 2026
1 review
0 helpful votes
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Fast
September 23, 2026

My first time, Very pleased with the time line of answers online Chat

Date of experience: September 23, 2026
New York
1 review
0 helpful votes
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Fantastic
September 22, 2026

Blake stuck with me until diagnosed problem cod be solved. He is VERY professional

Date of experience: September 22, 2026
1 review
0 helpful votes
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Expert Advice
September 17, 2026

I was getting conflicting information about my car issue and he was very helpful with my options.

Date of experience: September 17, 2026

From the business

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