Carmechanic.expertReviews 109

Daniel sent the PDF file that was easy to follow. He also explained the process in a way that made sense.

Diagnosed and solved my problem. Gave me options, and the first one worked exactly as described.

Great information and good customer service as well.

It's not what I thought it was. That said I received solid and useful information. Definitely was pointed in the right direction...

I received thorough and detailed information about my car from a knowledgeable tech without ferreting websites for hours. It was worth my time and nominal fee.

Very detailed and comprehensive explanation of all the symptoms and possible solutions to the vehicle's problems.

The tech was great, he listened and explained everything. I know now what to do to repair my car.

Excellent. The mechanic was awesome. He saved me a bunch of money and gave me an easy fix.

Thank you for the suggestions. That gives me piece of mind.

Harold did an excellent job in retrieving radio service for my 95 Accord and my S2000. It was done in a matter of minutes.

I received prompt service at an hour away. Terrific! Toyota has your back in an emergency!

He helped me solve my problem and offered multiple solutions to do so. He was a huge help in my time of need. I definitely plan on using the app again in the future! Would HIGHLY RECOMMEND this app!

I had multiple issues to report. My mechanic, BrianG, answered all of my questions and provided great information for me to ask the dealership before placing a service call. I would highly recommend Just Answer to my family and friends.

Was given good info and a starting point. Looked into those suggestions and found the battery was good as well as the starter and the alternator. Now need to look elsewhere because I still have the same issue.

Display screen went blank; mechanic offered explanation for why it happened. He calmed our concerns with his expertise

My chat bot respondent was very helpful
My phone conversation with a mechanic gave me the initial answers to my problem.

Daniel was able to talk us through getting into our 2022 Corvette when the battery died and all electronic with it.

Brian was professional, concise, and gave me the key information I needed to resolve my issues.

Being a new purchaser, of a used car, and having issues arise before I even got home. It was nice to have someone that can give you a rundown of what you're looking forward with, when you talk to the dealership, as well as the people who sold you the car.

Steve helped me get to know the different symbols on my steering wheel. He also showed me how to fix my back tail gate to set at proper height. He was calm and very kind. Amazing young man. Thank you for all his help.