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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Great cards at less than face value. E cards are sent immediately.
I've bought several cards from cardcash and never had an issue. This was no excpeption. I got 23% off of a card I needed to use for some big purchases at Harbor Freight. Combined with HF coupons I got some smoking deals.
I haven't had any issues with my orders yet, cards always have the exact amount listed and they have always worked. Love the great deals!
I lost $80 on a Red Lobster gift card. I failed to use it before the 45 day guarantee ended from CardCash. I paid with PayPal and I thought they would guarantee the purchase but they didn't either. A competitor, Raise, offers 100 days guarantee. I have stopped buying from CardCash and only buy from Raise now. I also try to verify the gift card balance as soon as I get it. I also verify it with 30 days after purchase if I don't use it by then. No problems getting a refund if you contact either CardCash or Raise before their guarantee period ends.It was around 100 days before I noticed the Red Lobster card was no good. If it had been less than the 45 I think they would have refunded my money though.
This is the greatest website... I have saved hundreds of dollars with the click of the mouse. It makes brick and morter stores affordable
I ordered a card for a gift and received it within 5 days. I just wish they hadn't written all over the front of it. I was able to remove the marker with acetone.
PURCHASED GIFT CARD, ARRIVED VIA EMAIL WITHIN 10 MINUTES. CAN'T BEAT THE PROCESS, THE DEALS OR THE SERVICE
The cards that came in the mail were okay; however, hope they are guaranteed the amount that was promised for more than 120 days; and the email cards are a little different.
I have never used CardCash before, and I found my experience great. I picked out the cards I wanted and I received them in less then a week. I thought it was very easy to purchase gift cards fro cardcash. I would recommend this service to anyone looking to save some money with the great variety of gift cards.
Super prices and a great way to save money. Delivered quickly. Love this service.
I bought several eGift cards but 2 of them were invalid. I contacted CardCash via email and received an acknowledgement of my email immediately. A day later, someone has researched the issue and determined that my complaint was valid and issued a refund. The refund was delivered several days later. Overall, their ability to resolve issues is very prompt and satisfactory. I would have preferred that they check the validity of the gift cards before sending them to me.
The only problem is they are out of stock on many many stores.
I've used Card Cash for several years now and have increased my purchases in the last year. Their processing is hit-and-miss: sometimes, they seem to lose track of their orders and it gets stuck. Sending an email to customer service usually fixes the issue after checking the online system to see where it is in the process. Other times, they are fast as lightening in filling orders. So, it is a mixed bag: I'm willing to order but I'm having to watch them like a hawk.
Chili's said gift card was deactivated when I tried to use. You gave a prompt, immediate refund. Thanks!
I complained a fraud and was surprised they i had no issues getting refund
I purchased 13 cards as employee gifts. So far, I know that three if them had zero balances. According to the issuer, they were purchased with stolen credit cards and have been appropriately canceled. I will know by tomorrow how many others are bad. Extremely embarrassing.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

