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CardCash

2.6

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CardCash Reviews Summary

CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.

service
177
value
167
shipping
128
returns
126
quality
151
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Ireland
2 reviews
0 helpful votes
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Great way to save
May 1, 2017

This is the best place to instantly get a great deal. They offer deals on virtually every kind of gift card that you would ever need.

Date of experience: April 29, 2017
Nevada
1 review
0 helpful votes
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Satisfied
April 30, 2017

I like card cash, I tell my friends about it too. Easy access, fast service. Had problems in the past, they solved it.

Date of experience: April 29, 2017
California
1 review
0 helpful votes
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I have purchased a significant number of gift cards from cardcash.com. Lately (as in the last 6 months) the number of eGift cards that are bogus has been about 50%. Don't ever buy a card from them that you can't immediately transfer the balance to another card.

Date of experience: April 29, 2017
Pennsylvania
1 review
0 helpful votes
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I will never use this site again. It's a scam. That cards where miss labeled. Once I placed the order I called to have my order cancelled. They said nothing can be done. They also told me there is no way I could return or get my money back. When I asked for some one at a higher level to speak to, I was told there was no one available.

Date of experience: April 29, 2017
Colorado
2 reviews
0 helpful votes
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Many Cards no Value
April 30, 2017

I am happy with the ordering process which is easy. Also the shipment of physical cards is fast. But lately I have received cards with no value, two
Out of the last three. This is frustrating, especially if you planned on using
The cards for a planned outing. Also, you start losing trust that the cards
You order will be useable. Cardcash does honor their guarantee of 45 days
And have reimbursed me for my purchases. But 45 days is only 6 weeks
So you better check the value of the card when you get it, and then use
It fairly quickly before the guarantee period is up. I would like to see the
Guarantee period extended to at least 60 days.

Date of experience: April 29, 2017
Georgia
1 review
0 helpful votes
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Bad luck so far
April 29, 2017

Over the holidays I made several cardcash purchases. I was aware of the 45 day guarantee and decided to purchase anyway. I was a customer with Cardpool and problems with their cards were rare.
Not the case with cardcash, more than half of the cards I purchased had a zero balance or were worth less than the advertised amount.
I knew I was outside the 45 days, usually with 2 months though and customer service was not the least sympathetic or helpful. I will never purchase with cardcash unless I have an online purchase in the shopping cart and can get a ecard to complete the purchase. Not. Worth. The. Hassle.

Date of experience: April 29, 2017
Ohio
1 review
0 helpful votes
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Invalid / Under Valued Cards
April 29, 2017

I have bought well over $ 6,000 gift cards over a span of many years. All cards are either used by me or given as gifts from me. From time to time, I have tried to use a card or cards and several have had either no balance on them or something much less that what it should have. I have come to the conclusion that the risk outweighs the benefits and therefore, I will discontinue buying from Card Cash and highly recommend others to do the same. Can you imagine giving someone a gift card only to find that is invalid? Cardpoll offers a year guarantee protection versus Card Cash's guarantee of 45 days. Currently, I have electronic gift cards in my possession that were purchased over 45 days ago that should be worth $ 735.38, but are valued at $ 531.17 or a difference of $ 204.21. That accounts only for the electronic gift cards, I have not checked on the physical plastic cards. I shutter to think of the possibilities. Not right!

Date of experience: April 29, 2017
Georgia
1 review
0 helpful votes
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Great way to save money!
April 29, 2017

Easy to use and saves money! Ecard arrived in 10 minutes! No problems using it! Love the site! Will shop again for more cards! Highly recommend it!

Date of experience: April 29, 2017
California
1 review
0 helpful votes
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First try
April 29, 2017

Didn't get numbers put in properly thus I have not yet finished a process that only takes a few days according to their website.

Date of experience: April 29, 2017
Texas
1 review
0 helpful votes
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Scam
April 29, 2017

I don't know what or why it happens but after 45 days, and sometimes earlier, the balances disappear on your gift card or certificate.

Check the BBB for all the reviews. Seems to have been an issue for a long time but nothing is being done.

Date of experience: April 29, 2017
Oklahoma
1 review
0 helpful votes
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Very hesitant to buy cards from your site, because of all the fraud. 45 days is not much of a guarantee these days.

Date of experience: April 29, 2017
Georgia
1 review
0 helpful votes
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Great Deal
April 29, 2017

I was hesitant when I went into Rugged Warehouse with the card but All went well and I received a great discount for purchasing with this company You will be getting more of my business.

Date of experience: April 29, 2017
New Jersey
1 review
0 helpful votes
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As described. Thank you!
April 29, 2017

I purchased a e-card. It came within the hour. Worked with no problems at all upon entering the code into my online purchase. Just as described. Thank you!

Date of experience: April 29, 2017
Georgia
1 review
0 helpful votes
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Good value
April 29, 2017

I've sold several gift cards - easy process. I've bought several gift cards. Had a couple that were bad - however, they refunded my money, as it was within the 45 day guarantee. Need to be careful and thoughtful about what you are buying and using the cards before the 45 days.

Date of experience: April 29, 2017
Pennsylvania
1 review
0 helpful votes
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About 10 phone calls and 30 emails, promises to have a supervisor call that didn't happen. Was outright lied to about the situation multiple times. I know this because I would call and be told one thing, then call back and be told something else, both could not have been true. On hold waiting to speak to a manager for 20 minutes. Hung up, called back and told the second time no managers were available that day. Then why make me wait 20 minutes on hold?

Date of experience: April 29, 2017
Connecticut
1 review
0 helpful votes
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Qiuck response and saved 20%
April 29, 2017

Got my card a few minutes after ordering and saved 20%! Very happy customer and I will definitely order again.

Date of experience: April 29, 2017
New Jersey
1 review
0 helpful votes
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I did not have a problem.
April 29, 2017

I can't speak for other reviewer's negative reviews, and I don't know If I'll eventually or ever encounter any problems, but so far out of around 8 purchases and 1 sales, I have had zero problems. Each time I get the card within 1 hour, and I got credit my sold card in less than a week I believe.

Date of experience: April 29, 2017
New York
1 review
0 helpful votes
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Excellent deal
April 29, 2017

Easy, fast and cost effective transaction. CC offered the best deal on the gift card. Have done business with them before - never a problem.

Date of experience: April 29, 2017
Florida
1 review
0 helpful votes
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Cash grab
April 29, 2017

Very suspicious of the "cards" they sell. I like the value they offer but too often the cards are not useable and I must request a refund.

Date of experience: April 29, 2017
Illinois
1 review
0 helpful votes
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Fantastic and easy
April 29, 2017

Fantastic and easy purchase.

Effortless and streamlined purchase

Date of experience: April 29, 2017

From the business

CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


cardcash.com
Founded in 2008
Brick, NJ, United States
+36
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