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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Purchase was automatically cancelled as "high risk." (It's not.) I called, but they couldn't tell me why, or assist me in any other way.
This is the second time I've purchased Chick-fil-A gift cards from Card Cash and both times the giftcard numbers were invalid. I was able to receive a refund but I wasn't given the opportunity to buy new ones with the same extra discount I had purchased them with.
I bought many cards from CardCash and on many of them, once I used a part of them, the rest were not honored. If you buy a card, for sure use it within the 45 days or you may loose the rest of your money.
I have ordered gift cards several times from CardCash and always have a positive experience. It is so easy to find cards and the check-out goes very smoothly.
I received the card within 3 days and it was worth exactly as they said. I would defin8itely use them again.
I got my gift card within 10 min. It was easy and quick. Save some money. Thank you. I highly recommend it
I purchased a gift card and when I went to use it I discovered it was invalid. I contacted CardCash and they took care of the problem, but it was inconvenient. I expect cards I purchase to be pre-checked for their validity.
Seems I have a lot of issues with Gift Cards not working or not having the proper balance on them. I have had 4-5 cases since using Card Cash and I get refunded every time because there ends up being a discrepancy on the card. I never have this issue with Raise. CardCash also does not have relaionships with ebates, topcashback, fatwallet for cash back. You have good deals sometimes, but I think your website has a little ways to go yet compared to Raise. I would pay a higher price for gift cards if you offer the same things Raise does.
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This is the third time that I have made a purchase that there was no money on the card. The first time I was taking someone to dinner and went to pay and discovered that there was no value. The last time I had purchased the card on a day with additional savings, drove to the outlet, only to discover there was no value on the card. This card also had an additional 5% discount. While my money was refunded (5 days later) I would have preferred a new card with the additional discount. It would be helpful if the cards could be checked prior to issuing them to see what the dollar amount is reamaining.
Easy to navigate, love the special deals they offer on top of the discounted cards, great way to shop for those folks who prefer a gift card!
I was charged slightly more than I authorized my card to be charged. I contacted the company and I guess there was a discrepancy but still waiting to hear back.
My card was declined for no good reason. I've used it subsequently w/o issue both online and in B&M establishments.
3 times I have purchased eGift Cards from CardCash for Potbelly Restaurant and each time the value of the card went to zero ($0) before I was able to use it. One time I was outside the 45 day guarantee, and CardCash would NOT honor their obligation. Hence I lost $80.
I do NOT recommend buying eCard from here. Raise.com has extended their guarantee to one year. A much better customer satisfaction approach!
Very good experience with the site, delivery, etc. I shop a lot at TJ Maxx, and Homegoods. I have noticed that the discounts are way down. Not happy about this.
Great site for deals. Any issues I've ever had customer service resolved immediately and with no issues. Thanks!
So far my experience with CardCash has been good. I have used the site several times and have saved money on places I normally frequent. You can't go wrong!
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

