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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I'm very happy with the savings and the experience. I saves $32.00 on a $150.00 gift card. Thank you CardCash.
I love using Card Cash! I buy gift cards to places I already shop, which saves me money! The gift cards often save me upwards of 30% at restaurants and stores! I have used both the physical cards and the emailed cards, and they are always accepted with no problem! I would recommend them to anyone!
Frustrating and a waste of time because you can't trust CardCash anymore. I have had so many cards deemed inactive or invalid. At first it was embarrassing. Now I check on receipt and it is frustrating!
No trouble redeeming coupon. Was pleased at the savings. Have used them several times & usually no trouble redeeming.
I have attempted to purchase several items through CardCash and each time I am told that my card is a credit risk. I am using a bank card with plenty of cash to make the transaction. This has become very frustrating.
The first time I made a purchase, two of my gift cards only had half of the face value on them. After working with customer service and waiting over a week to get a refund, I was only refunded half of the amount back. I have since had to contact customer service again to get a full refund. They tell me it will be another week for processing. I will never order again through CardCash!
I buy gift cards from Cash Cash all the time, especially when they have flash sales. This is a great way to keep me on budget.
I ordered and they send me a bogus egift. It was refunded but only after I informed them (several times) the egift did not work. Very embarrassing when I went to make a purchase and it did not work.
Could not believe how fast I got the gift card, have ordered from this company several times and always recieve card within 5min. I stopped shopping other sites purely for the convenience.
Always receive giftcards in a timely manner. Use the site very often and had one bad experience. Not too bad considering how often i'very been back.
Needed gift cards... got gift cards. Their service is amazing! Starbucks at 25% off! Panera for cheap
Bought a card on April 21 but still not here. Company said we must wait two weeks and now they are closed until Monday. Horrible service!
Tried to play it off like the merchant would still accept it... so I asked the merchant. They turned me away. I forced CardCash to refund me and told them they really need to get on the phone with this vendor since they don't understand the gift cards they are selling.
It took a long time to receive the gift cards. I'd like to use them sooner than later. Nobody answers the phone either.
Great website for discounted gift cards and really fast delivery. I've used them twice and am very please. I would highly recommend.
Daughter has developed taste for overpriced Starbucks coffee. Cardcash allows me to save a bit via Starbucks gift cards.
I had been told that the transactions were very quick by a friend, and my transaction not only was not fast at all, but it got flagged and it never went through. I had needed that card at the moment, and I ended up using regular cash to take care of my issue.
I had a voucher type card for a chain restaurant that scanned as no balance. When I contacted Cardcash they refunded my money within a couple of days.
Purchased a $50 card and it had a zero balance when I used it at TGI Fridays. Terribly embarrassing. I emailed them and it took 3 days to get a response but they refunded my money.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

