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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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I gave a friend a $100 gift card to Friday's. When she tried to use it, it had just under $61 on it.
I order a lot of gift cards online... and the retailers really have a problem figuring how to check the balances on the cards before they send them to you? Half the time they are zero balance cards when I receive them, and I'm standing in line to cash out? Waste of time and money ordering them!
Bought 100$ AMC Theatre gift card. I was sent the gift card electronically. I finally got around to checking the balance 10 days after receiving it and the card number was not working. Complete rip off and waste of time.
Some cards work some cards don't. Return process for the cards that don't work was easy, but it would be nice if the cards just worked properly.
Benihana refused to honor the gift cards. They said their policy forbids them from accepting third-party gift cards. I want my money back!
2nd time order and say lousy service. Cancelled my order due to problem with their verification service.
CardCash advertised a special on StarBucks vouchers, and I ordered over $100 worths of vouchers and NONE of them were valid. Thanks for wasting my time... sure, I got a refund after 7 days... but you should check out cards BEFORE you advertise a special sale... because these were bad the minute I got them.
I tried to load my gift cards on the starbuck app and both gift cards weren't recognized. What to do?
Cards are easily ordered on line then shipped quickly. So far, no problems with cards not having the amounts promised on them.
My payment wouldn't go through, I have NEVER been denied credit and have a perfect credit rating. I have cancelled.
I ordered several gift cards, the ones that were the best deals were invalid and had to be refunded. One was a e-gift card, the other was a physical card they sent. Both were supposed to be worth $50, both were invalid and needed to be refunded
Despite adding a manual process to confirm details before accepting the order, Card Cash didn't bother to let me know when they canceled my order. Did they lose the card? Sell it to someone else? Offer something for sale they never actually had? Who knows! They just canceled it silently so now I have a charge in one month and a refund in the next--and no gift card.
WITH WHAT'S AVAILABLE IT'S OK BUT WOULD BE GREAT IF CAN SAVE A LITTLE MORE $$$ THAN WHAT'S CURRENTLY DISCOUNTED AVAILABLE.
I have purchased around a dozen gift cards from card cash and 5 of them have had fraudulent activity. Other more reputable sites provide a year guarantee with their cards, however, card cash only guarantees their cards for 45 days, which I'm sure is driven by the amount of fraudulent activity they have with their gift cards. Would not recommend card cash to anyone.
First time buying a card from this website it was for 100 dollars. Card wouldn't work at the restaurant, this was for a birthday dinner. I was really bummed out.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

