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CardCash Reviews Summary
CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Got gift card on good discount. Getting gift card in email is very easy. No issues during redemption. Got gift card in email within 10 mins.
My order was declined without a clear explanation. Could have been a credit card decline for some reason.
My wife and I have purchased thousands of dollar worth of gift cards from Cardcash. Usually they work perfectly. Lately, within the last 2 months, we have had at least 5 cards that came with zero balance. One was a gift for my son at college to a local restaurant. How silly do I look when he orders food, and when it's time to pay, the gift card from his Dad doesn't work. Not a good feeling for anyone. Cardcash is always prompt with refunds, but that doesn't help when we got great discounts only to see them gone because the cards ended up worthless. Cardcash doesn't seem to care when this happens. We get cookie cutter email responses and a refund. Seriously considering whether to continue with Cardcash.
I have received cards with balances of $0 on more than one occassion. I actually lost over $100 on one transaction.
The Cardcash response... sorry for taking and keeping your money.
I need to start warning other users.
I bought a $90 card that wound up having a zero balance on it. When I made CardCash aware of the problem, they refunded the money quickly. I love a company that stands behind their product. I will be purchasing from them again.
My order confirmed and cancelled in a few mins stating high risk which was disappointing. I m a common man not sure what made me it a high customer transaction
My order was rejected due your 3rd party security company?
I also received a call from my cred card company who was holding until I confirmed the transaction which I approved; but still order was cancelled. There doesn't seem a way to rectify on your site? I regularly purchase gift cards on line from other vendors.
I have received more bad cards than good cards. It gets very frustrating and makes me think why should I continue to purchase cards from this site.
E-gift cards Arrived and had a zero balance and did not work in stores. This was very embarrassing as I was with friends and a horrible first experience with the site. Customer service has yet to resolve this issue.
Card cash should have checked the gift card balances prior to sending them out, because they arrive with 0 balance! What a waste of time.
It's an ok service. Had a bad incident with the company. Wish somethings were different about the company
Take too long to deliver e gift card, not worth the wait if saving is just 2% and possible miss the sales of the store to stake up for extra saving
For some reason, you refused my credit card order - siting some sort of security problem. This was a gift card for my daughter and her fiance' who live in another state. I had told them I had purchased it (Received the email saying it went through) and was going to email it to them while they were in the area where they could use it. Then I got the email saying they weren't going to honor my order. Never again will I use CardCash and I will tell my friends to skip it.
I have ceased using any other website besides CardCash. It is the only website the internet needs. The only thing I don't like is the constant e-mail'ing after the fact about how I need to leave a review on sitejabber.
Not everyone uses their gift card in the first 45 days. I took my gift card to Chipotle and it didn't work. CardCash was unwilling to provide a refund. This is extremely disappointing, I will not be purchasing from the min the future, nor will I recommend them to friends any more (as I did multiple times in the past).
I purchased a $50 TGI Fridays gift card on sale for $32.50. I place an order with the restaurant over the phone and when I went to go pick it up they told me the gift card had a $0.00 balance. I left the restaurant empty-handed and extremely irritated. I tried to contact customer service by phone and was on hold for nearly 30 minutes without a response from a representative so I sent an email claim stating that if I did not get either a refund or a valid gift card that I would file a dispute with my credit card company for the charge of $32.50. They finally issued a refund but I will never waste my time and money dealing with this merchant again.
I've made several purchases at CardCash and been very pleased. They do stand behind their cards also for 45 days. I live in a small rural town and purchase these cards as gifts.
I bought my gift card and loaded to my phone. Then after a week the balance was 0. Someone in Tx drained the whole $50! Do not use, unless you have $ to burn
I had an issue with e-gift purchase. The problem was promptly resolved. I highly recommend the company.
From the business
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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