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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Poor service, hard to get answers got a gift card that had zero balance. Took many days to get answers
I purchased a discounted $50 gift card for Einstein Brothers Bagels. But when I tried to use the card I found there was no value on it. It was very embarrassing and I had to pay with cash and, of course, I didn't get the discount I was counting on. The discount was the only reason I purchased the card. I did get my money back, but I don't think I'll be using Card Cash again.
After purchasing 2 separate $50 gift cards 1 had $0 balance. I contacted them and after several rounds of emails. They just stated they would credit back the purchase price. They were purchased at a reduced price for promotion so it benefited them to say repurchase at face value... Not sure why they wasted customers time asking for same information over and over again. I don't see this company as trustworthy or concerned about customers. It was a benefit to them to refund because they saved money.
I often use Card Cash to buy online gift cards before I make a purchase to save additional money, and the card is usually delivered within 10 minutes of the purchase. Super fast and easy!
I received an email saying that I would receive my cardcash email gift card within 24 hours, but then ten minutes later I received an email saying they cancelled my transaction and gave me NO DETAILS.
I love CashCard, ever purchase is a deal! What a great way to take a large family out to dinner and not have to morgage your home. Lol
I like that I can save money, and they send over the e-gift card fast. The speed is the number one reason I have been buying from cardcash via abcgiftcards website.
Card was received but all the restaurant location in Florida had closed and the website on the back of the card was not working. Requested refund and received refund in timely manner.
The cards are not reliable! I have had this happen several times from this site and the other card site never!
If I can't use it due to a design flaw, then that merits a 1 star rating. I can't buy $#*!, period. Great way to land customers.
The discounts are not that great anymore and it would be nice if all gift cards would be printable so I could use them on the spot in the stores. I would have purchased more cards if printable because I was in certain stores and it's very hard to plan ahead to purchase physical gift cards.
I have used this service a few times, but I've had a second experience where the cards purchased had zero value when redeeming.
Quick and great deal on my Burger King Gift card purchase. I will shop again. Fast e-mail delivery...
Site is easy to use and it's always great to save money on meals.
The restaurants are of great value.
I bought a Panera Bread card. I tried to use it, it had no money on it. When I contacted CardCash they told me they couldn't do anything about it. I tried to use the card after the 45 day guarantee period. They say this is posted on a side bar on their site. So I lose my money, and there is no support. This is the second time this has happened.
I have bought and sold gift cards with this company. Have not had any balance issues or other problems with this company.
Bought cards that had zero balance. Didn't try to use them, so I didn't find out, until after the 45 day guarantee, so when I found out, the $100 I spent just vanished. They said they couldn't do anything about it, but don't they have a record of the seller?
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

