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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Purchased a $100 cash card for Outback steak house and when I went to use it they said it was already used. I was on a new date and it was embarrassing. I called card cash and after their investigation they refunded my money with no explanation, I should have been compensated for my ordeal.
You cancelled every transaction I tried to make and then held the money from my bank account. Not sure why it was suspicious. My bank even cut my card off.
Stop contacting me. I don't want to review your site, I didn't even ask to use it. It worked, I don't care other than that.
Went to 3 different stores. Card did not work at all of them. Got a refund but still inconvenient and embarrassing.
I have bought many cards from them. The deal up front is pretty good. They guarantee the cards for 90 days after that forget about it. If you do get a bad one it will take multiple e-mails or calls, but you will get a refund. 2 of the cards I bought and did not use in 90 days went bad and I lost everything. I now only purchase cards I am going to use immediately.
I discovered card cash and combine it with other coupons and its a great way of saving money.
But it takes some amount of planning ahead since both the electronic gift cards and physical cards take time to arrive in you inbox and mail box
Seen better seen worse. BUt more towards the better these would be better if you got something for doing these surveys!
Got email but didn't show card number, only shows $3 visa gift code, I don't know how to use it, does any one can teach me how to use it?
I ordered three times. Twice my Buffalo Wild wing gift cards didn't work. Not worth my time. I called to get my money back. Until card cash can sort out their problems. I won't be ordering even if it saves me 12 percent.
The last 2 times I used card cash recently the cards had no money on them when i tried to use them. Added to the fact that right before that there was another card that had no money on it the mouth before AND they didn't refund my money because of their 45 day rule I am pretty much done with the site
They cancel orders for no reason! Worst company experience I ever had, don't waste your time buying from them
Bought cards, they were delivered to my e-mail within several minutes. Applied to my account without issues.
Every time I try to order they cancel the order saying it is Fraudulent. I have heard the same thing from others.
I am believing that this site is a fake.
Received Invalid card can't be used in store or online! DON'T BUY FROM THIS SITE! I advise you to call the company before purchasing a card to be sure it is acceptable form of payment. I PURCHASED A PAYLESS SHOES GIFT CARD! They don't accept egiftcards.
It is very hard to reach the claims department. They take days. To respond, they only communicate through emails, most of the time they don't even understand the problem
After purchased the discounted gift card, I received it within 15 minutes. I used the card with no issue in an online transaction.
In the past I had experienced minor problems with CardCash purchases. In one instance, a refund was made promptly. In another there was no resolution.
This purchase was excellent. Ecard delivered by email and the correct amount was verified with the merchant, TGI Fridays. Card was used for the first time this past Tuesday and absolutely no problems
I am not sure what happened to this company, but in the last few months they have tanked. Clearly, they are not bothering to check if they are purchasing valid gift cards or they are deliberately scamming their customers. Either way, don't do it! I bought six gift cards in the last couple of months and four of them were zero value. They have a 45 day return policy and they count on customers not checking the value of their gift cards. They were forced to refund four of my gift cards because it was within the 45 days, but they refused to refund the other two. In fact, on one of my gift cards, I could see on the vendor's site that it was worth $50, but then the day after I purchased it, it was zeroed out and was worth $0. Don't be fooled by ABC Gift Cards either. It is the same company!
Ever since most of the gift cards are ecards, my experience has been awful. Almost every time the cards are worth zero. I noticed they have an option where you can check a balance, but it is still a pain. They refund your money fast enough, but it ha become more hassle than its worth.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!
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