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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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Five Guys. Took my new gift card there. They swiped it twice and it came up invalid both times. Not worth it if I have to spend a bunch of time on getting gift cards to work, know what I mean?
It was refunded promptly but that still didn't fix tbe problem for my birthday present for my daughter
I have been ordering cards for almost a year now and they always come thru. The extra you save really adds up!
No problems. Worked perfectly arrived quickly. I will definitely use this place again. I didn't have any issues purchasing or redeeming my gift card. I hate when they force you to give a long review. That is my only complaint
Bought a $15.00 e card and when present to the sotre, it only worth $0.88
Have to pay with cash instead.
My second time using card cash and the second time I bought a card and received one with zero balance. Not sure how this happens as you would think step 1 before shipping a customers order would be to check the balance.
When using my cards they scanned price was incorrect. My bank account was credited the next day. I love CardCash. They are the best money saving site and now great customer service too.
I sent in my gift cards and the money was deposited into my checking account the day after they received them.
CardCash offers great savings on gift cards that I use every day. Easy order and delivery. Would recommend to anyone wanting to save money.
Don't bother wasting your time trying to enter your information and it just cancel your order after a short while
Cannot tell why a transaction is cancelled. Customer service is bad. If you cannot sell gift cards then send regular emails
I have used CardCash multiple times and each experience has been great. The inventory of available cards and amounts on this site is really great. While other sites sometimes have better discounts, they do not have the range of retailers or gift card amounts.
I have enjoyed using CardCash and found their service to be excellent. The only thing they need to improve is their Guarantee. They allow only 45 days to use the card under their Guarantee. After that time, if you were scammed on your card buy, they do not back up your purchase. This is oft putting to many potential buyers, and I have not bought some cards because of that. They need to increase the length they guarantee their product.
I had ordered a Dave and Busters gift card and received a message saying "it appears there is fraudulent activity, your order is being canceled and refunded". So I ordered it again and the same thing happened. I have no idea why. There was no fraudulent activity going on with my card. So I was not able to purchase the gift card through your site and I won't be returning to do so again.
This card was ordered as a gift. It looked very used. Did not realize the discounted gift cards were pre-owned.
Took about 2 to 3 days to get the gift card. Just wondering why the wait? It's way too long of a wait time just to save 5 dollars.
I have used CardCash to purchase cards and to sell cards and I have had a wonderful experience. Never a problem.
I purchased a few gift cards for Christmas gifts plus purchased gift cards for family outings. All cards worked perfectly and the variety is amazing.
I have used many times the web site. They strive hard to save money for us. I have bought great gift cards from them and in the event of any fraudulent activity the customer service reps are good to deal with.
I recommend this web site all the time
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

