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CardCash

2.6

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CardCash Reviews Summary

CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.

service
177
value
167
shipping
128
returns
126
quality
151
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Texas
1 review
0 helpful votes
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Only one issue with getting a refund. Had to call five times over a week or two to get some answers. No one seemed to know the status and had to explain every time the situation since you speak to someone different every time but it was finally resolved. Other than this issue, great service and will continue using this site.

Date of experience: June 10, 2016
Illinois
1 review
0 helpful votes
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I-Tunes Gift Card had $0 Balance
June 10, 2016

I ordered a $25 E-Printable I-Tunes gift card which I did receive quickly, however, when I went to redeem it, it said that the card was invalid and the code had already been redeemed. I contacted CardCash and they did issue me a refund promptly.

Date of experience: June 10, 2016
Texas
1 review
0 helpful votes
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I am the regular customer for CARDCASH almost five years. Recentlypanda express card (id# *******), When I went to the restaurant they said to me it is not valid and do not have any input pin number. I FELT HUMILIATION IN THE RESTAURANT. After coming back home when I contacted cardcah customer care service, I was told it is already expired and we do not refund the money. Initially, i thought it is gift card and do not have any expiry date. I came to know all the rules and regulations after this incident. I stopped purchasing the CARDCASH gift cards after this incident. Usually I purchase the giftcards to save some money, if it happens like this purchasing giftcards form CARDCAH is meaningless.

Whoever purchasing giftcards from this merchant... be cautious

Date of experience: June 10, 2016
California
1 review
0 helpful votes
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Very disappointed
June 10, 2016

Purchase gift cards as gifts and for myself and at the end of the day they had a zero balance had to call your customer service, get the reimbursement which I haven't received it.

Date of experience: June 10, 2016
Virginia
1 review
0 helpful votes
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Best
June 8, 2016

Fast efficient and reliable. Delivered items as promised. I like it

Date of experience: June 7, 2016
California
1 review
0 helpful votes
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Bad cards
June 7, 2016

This is the 3 rd time I have received cards that have no balance on them
The last one as soon as it got to my mail box
Aggravating to say the least

Date of experience: June 7, 2016
Indiana
1 review
0 helpful votes
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All was going well until...
June 8, 2016

I've purchased several gift cards through this site. In fact, I've encouraged others to do the same(and they have). However, there has been two instances that I've lost money because I didn't use the cards within the time period that was suggested (45days). I wish I could be given more time to use my gift cards before they expire. What happens to the money and why do the cards expire so quickly? It is because of this time period that I will purchase in smaller increments or when needed.

Date of experience: June 7, 2016
Maryland
1 review
0 helpful votes
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Burlington Gift Card Purchase
June 8, 2016

I notified Cardcash when I discovered the card would not work at the Burlington store. They checked and found that the numbers on the card were transposed. They issued me another card and it works fine. Thank you Cardcash!

Date of experience: June 7, 2016
New Mexico
1 review
1 helpful vote
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Saves me money
June 8, 2016

These cards are sold at a discount and save me money. Plus there is no shipping expense involved. So far they have all worked well

Date of experience: June 7, 2016
Illinois
1 review
0 helpful votes
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Couldn't purchase gift card
June 7, 2016

I have purchased thousands of dollars from Cardcash. I tried multiple times to puchase cards for Forever 21 and my order was continually cancelled. It was very inconvenient and I paid more than I wanted to for the merchandise.

Date of experience: June 7, 2016
Oklahoma
1 review
0 helpful votes
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American Express said card cash is now showing as the equivalent of purchasing travelers checks and would not complete the transaction. We used AMEX for most of our purchases on Card cash--over $10k this year.

Discount values are not worth the effort now.

Date of experience: June 5, 2016
Virginia
1 review
1 helpful vote
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Love the discounted cards
June 5, 2016

Have a variety of cards. Quick email confirmation and shipping. No problems with these cards!

Date of experience: June 5, 2016
Washington
1 review
0 helpful votes
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When I began using CardCash, I found the website to be easy to navigate and very user friendly. Since the update, it's lost a lot of ease of navigation. Also, there were previously more physical cards available.

Date of experience: June 5, 2016
Texas
1 review
0 helpful votes
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Bad Gift Cards
June 4, 2016

Purchased a $100 Petco gift card and when I went to use it at the store it came up as Invalid and when I called Petco they couldn't help because it wasn't purchased through them. I also had 2 AMC gift cards that when I went to use had $0 Value. Card Cash said they will not issue a refund because it was past their 45 day policy.
I was told that part of the cards being discounted is the risk you are taking that you will run into this type of problem so I suggest you stay clear or buy with credit card that you can always dispute after 45 days.
Also file a Complaint on BBB and soon enough it will require Card Cash to change their practice if they want to stay in business.

Date of experience: June 4, 2016
South Carolina
2 reviews
1 helpful vote
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My new shopping place
June 5, 2016

I had never heard about Card Case.
I have purchased several gift cards, saving a lot.
I will be purchasing more

Date of experience: June 3, 2016
Illinois
1 review
1 helpful vote
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I've both bought and sold on cardcash. I had one issue where a e-card had no available balance. They checked into it and I had my money refunded within hours.

I've bought many cards and e-cards and have had no other issues.

Date of experience: June 3, 2016
Michigan
2 reviews
0 helpful votes
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Always excellent service and by far the broadest array of discounted cards.
MOST of the time they offer the best discount but not always. I utilize four other sites but CARDCASH is by far #1.

Date of experience: June 3, 2016
Virginia
1 review
0 helpful votes
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Eehh ok
June 5, 2016

I had an issue with my card. Which they were great about and refunded me. But the representative refunded me for the wrong card. So after a week and a half I had to call back deal with customer representative again. Explain the situation and finally got the issue resolved.

Date of experience: June 3, 2016
Texas
1 review
0 helpful votes
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BAD GIFT CARDS
June 3, 2016

I ordered 2 gift cards and they didn't work. They had to issue me a refund. I had to wait to get the cards and when they came they were invalid. They say they check them but obviously not.

Date of experience: June 3, 2016
Florida
1 review
1 helpful vote
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Couldn't be more pleased!
June 5, 2016

Very satisfied with the entire experience. Speedy. Great price. Happy camper!

Date of experience: June 3, 2016

From the business

CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


cardcash.com
Founded in 2008
Brick, NJ, United States
+36
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