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CardCash has a rating of 2.6 stars from 2,641 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention gift cards, customer service and day guarantee. CardCash ranks 5th among Gift Cards sites.
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What's not to like. I'm saving money and they are places I'm shopping anyway. I love Card Caah. It's great when I'm buying a product that is at a manufacturer set price that can't be discounted and I'm walking into the store knowing I'm saving about 20% or more.
Bought a gift card online. Purchase was verified by email immediately and the card codes were available in less than a day. Great experience!
I bought two printed certificates to the Darden Restaurants: one for my pastor and one for a friend recovering from surgery. The one for my friend was accepted when used without any problem. However, the certificate for my pastor was not accepted, even though all three local Darden Restaurants were contacted and none were able to confirm it and each refused. So you can appreciate my embarrassment. I then gave my pastor $100 in cash to replace the certificate for which I paid $80.52. As is well known, no good deed goes unpunished.
I have only needed to contact Customer Service once, and they took care of it right away. Other than that, the service has been 100% as expected.
I reported a problem a few weeks ago where my transaction went through PayPal, but never was confirmed through CardCash. They were nice enough to cancel the order (so I didn't get charged). However, now when I try to place any new orders they all go through and then 5 minutes later I get an automatic e-mail telling me that my order was cancelled. It's like they have any new orders I am placing getting cancelled as well. I called in and spoke to a customer rep who told me there was nothing he could do (no one he could contact, no technical department, nothing). I told him that Cardcash is missing out on several new orders that I have now had to go to a competitor to place (Raise.com). He then told me to wait a week or so and try again. So, I tried two days ago, and same thing. Cardcash lost a valuable customer with a lack of concern.
I have used CardCash a few times to purchase gift cards, and I have always received exactly what was offered and with prompt service. These are great deals and I'm sure I'll take advantage of more offers in the future. Thanks!
Ordered 4 physical card but shipped 3. I claimed that but I accepted. I lost $100 at Cardcash.
I've purchased several starbucks cards with extra discounts. Only down side is I can't use them directly to transfer to my existing account. But, I can typically get the barrista to put it on a "gift card" and then do the transfer that way.
So easy to search for cards and check out is even easier. Love it!
I had a graduation party for my daughter and she wanted Olive Garden - I saved so much money by buying E-gift cards at a discounted rate! I will continue using this site for all my purchases!
I purchased a Southwest certificate which was not useable. The company would not refund my purchase price of almost a $100 becuase I did not try to use the cerficiate within the first 90 days,
I love being able to purchase cards at a discounted price and using it towards non discounted price purchases! Jusylt wish I could've been hip to this sooner.
I usually buy most of gift card from this web site. Happy with service and get good deals
I purchased a Home Depot gift card to be delivered via Email. The first time I did the same, everything was fine and I had my gift card in minutes. The second time I ordered, I did not receive the GC right away. I waited for a day or two and then had to contact the company for the card to be Emailed. A pain in the neck that I shouldn't have had to deal with.
So easy to buy and redeem. Paid 25% less than i normally would have for my shoes. Could NOT be happier.
Saved a lot with card cash. Easy to buy and get egift card in minutes
I use card cash before I go to a store or while I'm there... most of the time it arrives within 5 mins! Great savings!
CardCash cancelled both of my orders without any rhyme or reason! They were 100% unwilling to provide me a reason why!
I'm very happy to be a customer of this company.
Make a business with CardCash is a simple and easy, but very productive and effective.
They doing their job in high level.
So fast, polite and professional service.
I've been purchasing cards from CardCash for a few years now and haven't experience any problems that weren't resolved.
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email [email protected] so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!

