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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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Great customer service? Thank you
This is my second cover from you. First one was for a BMW Z3. Great product and service.
Well, I returned from a year ago, so you must be doing something right. Thanks.
Product looks very good... have yet to actually install.
I feel more detailed, perhaps illustrated, instructions would be helpful, placement of safety cable, etc.
Went very smooth!
I saw on the advertisement I would receive a free shipping, locking set, cover storage bag, and other items they didn't appear for one of the covers at check out so I had to add a locking set. It was an issue for me since it said they would come when you purchase an Ultimate/Platinum Cover.
Great and easy. The fit is almost perfect an extra 5 inches to each side would have been perfect
Very helpful site and i appreciate the question regarding any modifications to the vehicle.
This was purchased for a friend so if I have any further comments after he checks it out I'll let you know. But the ordering process was great. Thanks!
Heavy duty cover. Custom fit to my 1999 Silverado. Nice!
Cover does not fit well. There is excessive material at both ends. No mirror pockets. The material that the cover is made out of seems very nice.
First time I've ever ordered from CarCovers.com. The oder was delivered in less time than I expected, is of high quality, with valuable bonus products.
So far has been very easy and hopelully getting the right size for my vehicle.
Wish there was a product made in the USA
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

