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CarCovers has a rating of 2.9 stars from 21,035 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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Liked the Live Chat option that pops up right away.
Nice store, easy to shop!
At the end,filling out the shipping and payment info, there was a pop up with a promo code. Would have had to go back and re-enter all the information again, I did not do that..
So far so good. The proof is in the product. Will it stand up to a Minnesota winter in a cold garage?
To date, I have been extremely well cared for. I haven't yet put the car cover on my Escalade, but based upon what I've seen and experienced so far, I'm confident that I'll not be disappointed. I see nothing unforseen and expect my very good experience to continue for years to come.
Easy transaction. Professional assistance and process. Product received as described. Thank you.
Cover does not fitr will send photos
Quality cover and the price is right
Quick and easy! Came when the estimated delivery day arrived, was packed well, instructions were easy to read an follow, and fit great and looked terrific on the car. Just what I expected, and more importantly, what I wanted. Great job!
Good experience. All the information needed to make a purchase decision.
Very fast & easy to finish.
Had some trouble with website. It kept showing the shipping address going to the U.S even though I have a paypal account that clearly says Canada.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

