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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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The cover was a present for my husband, and he really liked it and was impressed with your product.
Matt came on the live chat right away to help answer questions we had. Thank you! Made ordering a breeze.
Overall experience was very satisfying. Called at the last minute to add the high wind straps, and you put them on my order, no problem.
Good product description, easy website to use, making my order trouble free. So far so good. Proof is yet to come...Proof, as it happens has come. Cover was here a day earlier than expected, and the fit is good. Just one suggestion, instead of the little tag saying "front", why not just print "front" on the cover in large, bold, black print? This tiny tag is like putting a postage stamp on a parachute.
I love CARCOVERS.COM! I found their customer support superior!
Very nice web side!very helpful I needed some extra things and everybody was so nice great place thank you
Quick and simple ordering.
Very easy to use website. I thought the inside would have felt but doesn't. The fit is not as snug as I expected but acceptable. I had assumed the cover would have the Mini logo - probably didn't read the description properly.
Easy to navigate within your website.
Ok so far see how delivery and fit goes. You advertise cover as a custom fit cover but it is not. Although the cover works fine it is definitely not for a specific car in which in my opinion is what custom fit means.you may want to rethink your ad, other than that everything else was ok
Easy check out
The cover was supposed to for my specific car but I think it's just generic in size. It doesn't fit we'll because there are no provisions for the mirrors. In a slight breeze it blows off because it doesn't fit around the bumpers.
Very good cover,a bit pricey,but let's hope it was worth it.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

