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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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Wonderful and easy to understand
Typical,
First time using. Would like to see company expand product line to much more truck accessory items.
Customer service was very satisfying...I got the right cover and my money back.
The entire process worked as expected. Delivery was fast and I received exactly what I ordered.
Great selection of products, with likewise descriptions and ease of ordering.
Thank you for getting back to me, have not install the cover yet, going to use it on vacation in North Carolina, will then let you know how much i like it., again thank you
I was very pleased with the online shopping experience, and excellent warranty service. I am more pleased with the way you stand behind your product and warranty. This is my third cover and I will always buy from you. The only issue was I wish I had the opportunity to talk to a real person. But again, I love your company and your product.
Thank you...
Easy web sight
Very easy to navigate the website and placing order. A definite place to purchase all my vehicle covers.
I could really use another set of the gust straps
A OK. Delivery on time. Recommend this company. ***** +
In past I've purchased 4 covers for as many vehicles from different sources. None match the quality and fit of the cover bought from CarCovers.com. Very pleased with my purchase.
I looked at other sites and found your site to explain products the best as well as navigate
Haven't put the cover on the car, just opened the box, all times ordered or were free, were in the box, can't wait for it to stop raining so I can wax the car and put the cover on before the summer heat and sunshine hit
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

