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CarCovers has a rating of 2.9 stars from 21,035 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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After my first car cover developed problems (tearing, fabric deterioration, etc), I was offered a new cover under warranty --or an upgrade to a more sun-reflective cover (Platinum) that supposedly had a soft, padded lining. I paid for the upgrade and got a replacement cover that I am not happy with, because the inside is not as plush and cushy as my original cover. I wish I had asked for a replacement, not an upgrade. I could have returned the replacement, but would have had to pay restocking and additional postage fees. So I am hoping that the new cover works out okay, even though the fabric is very thin and the lining not as good as the original. Customer service, however, has been excellent, so I assume if this cover gets ripped or deteriorates, it will be replaced with no problems.
Thank you. All as advertised!
Website very informative. Matt (on chat) answered my questions with professionalism. Saved me from getting the "silver" Platinum finish which would've been a HUGE no no with the HOA. Received our cover, great quality, quick delivery, no hassles, and works great. Thank You for your great website, various options, and the integrity to deliver and exceed expectations. Matt was a great asset to answer our questions and because of his professionalism, we bought from Car Covers. Thanks Again
Easy process with lot of option. I am hoping all work out well with this cover I order as I am thinking about ordering one for my other vehicle.
Nice site, my only concern is their an antenna pocket / cutout?
Great stuff
Cover could fit a little better I found it a little big
Everything was clear and very easy. Good job.
Nice cover with a great price
Good web site, plus easy to use.
Good product, fits well, looks like it will last...
Good product. Received on time. Pleased with the order
Customer service did not know if the cover would fit my 05 Corolla S with factory ground affects.
So far so good... we will see when the cover gets here
Thank you.
Very happy thanks!
This is the third one I have bought. Love them since we live in the woods and have 4 cars with only a 2 car garage.
Everything was good.
Good
Fast and easy, I've purchased a number of covers over the years and have always been satisfied with the fit and finish.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

