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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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I received the car cover ordered. However, it did not fit my car. I requested a RMA to return the car cover on October 11th as instructed in the paperwork received with the car cover. On October 11th I received confirmation that this request had been received. However, as of October 23rd there has been no other contact from your company regarding this matter. The car cover was received in a timely manner but time it takes to receive the information to return the product is not as timely as I would have expected.
Quick & easy.
I haven't had a chance to open the box. I will let you know if there is a problem.
I've not got to use it yet. But the delivery time was quick
I received my cover on time and it fits my F250 nicely, great cover so far
Got exactly what I ordered in just a few days! Great quality.
Thanks. No concerns.
The cover does not seem to cover my 2015 Honda 2 dr Civic. I kept just to avoid the hassle of taking pictures which I do not know how to do.
Great idea to have someone online to help you as you browse although i'd say the advice was pretty general and lacked the descriptive depth i was looking for, most questions i asked about different needs came with the same answer, "buy the platinum" besides that the experience was great and i hope the actual product is a good investment, if it is i will spread your praises, and if it is just hyped up by your internet alias's i will also make sure that everyone knows. *UPDATE* Oct. 21 2015 I have received the car cover and it was on time. The outside layer of the protection seems well-made, however underneath the material is this weak "wispy" white flaking material then seems to fall off easily and cling to rough part of the car and rip off. If this is part of planned obsolescence then I hope it will at least last the 7 years minimum warranty. So far it's OK, but i do worry about how easily the material is already coming apart. Thank you for following up. I hope that if this flaking material become a bigger problem that you will send another cover without hassle as I've given you 5 stars on every category possible.
Great Service over all satisfaction.
So far so good, easy site to use and I did love the little video
And I like the quality and fit of the cover
First followup phone contact was just okay. Second was good.
This is a very good product, good fit and delivered in a timely fashion.
Haven't had a chance to ck fit yet been real high winds last few days.Will ck in few days and let you know.
Not a real good fit. I will definately need the tie-downs.
Shot to the point I liked it
Satisfied
Easy & fast service
Just what I was looking for; seems to be durable, fits perfectly and is easy to put on car.
Like good tanks
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

