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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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A very Easy process and experience. Great cover!
We have not had a chance to open the cover up completely and make sure the fit is correct as the package arrived AFTER Christmas and we have not been able to deliver the gift to the recipient yet. Shipping delays are our only complaint as we ordered in plenty of time to have received the package before Christmas, but as it was shipped FedEx and they were unable to handle the holiday shipping volume, we were not able to give the car cover as a Christmas gift.
Super easy to use the website
So far so good
Web page was easy to navigate and information was right up front
Waiting to see the fit of the cover and I will happily rate 5 Stars
Shopping experience good. Shipping could have been better. One week should have been enough time get it here for as a Christmas gift.
This is the 4 cover I have bought from here. Great to deal with
Product is of good quality and fit.
A great sale on a 10 year cover, very happy to find the site
I found website was much easier to use than Covercraft. Delivery was advertised as before Christmas, but arrived after Christmas, which was disappointing (though more likely a problem with FedEx).
Fast and easy
Referred from a friend. Impressed you have the cover for my limited production car.
As advertised.
Good cover, good price, great delivery time.
Very easy to find the right cover and fast shipping!
Great website to order from. Explains and describes products very well.
Our car cover arrived on time.
This was quick and all the info i needed to decide on the purchase was clearly presented.
The shipping box was not in good shape at time of delivery however the product was not damaged.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

