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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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Was surprised to be asked by the delivery guy for $20 CDN for customs charges...I thought I paid that with the $25 fee that was added to my order...does this sound right to you? Should I have been charged the extra amount?
So far everything has gone very well. Thank you.
Thanks for having an outstanding warranty!
Thank you. Shocked to have to pay an additional $41 upon delivery! This on top of the $25 fee added to my bill when I ordered it makes this experience a major disappointment. And ironically, I want to buy another cover for another car in my collection.
10 off never received.
All most too easy to purchase selected items.
Great service fast delivery. Would buy another when I need one
I was amazed at how well the cover fits my car.
Quick delivery, nice cover!
Solid product, super-fast delivery. Highly recommended!
Thanks. Easy.
Prompt delivery and a perfect fit for my vehicle. Thank you!
Great, prompt service. The ciover is just what I wanted, and needed.
I have never bought a car cover before. Went on line to find one after looking at several different kinds and reading the reviews decided to go with this one. I am totally happy with the one I choose.
Easy to find the perfect cover, fast delivery
Quick and easy to find a good selection of covers for your car.
Repeat customer, great service, easy ordering. Thank you!
Easy selection. Quick check out.
The site is easy enough to navigate. However, a review of the product and how it fits the car will have to wait until the cover arrives and is tested on the car. Well the car cover fits pretty well for a non-custom cover. It is thick and it is heavy, but then it is the 5 layer cover so it is to be expected. Overall it was a good experience and a good product. I'd not hesitate to use CarCovers.com again.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

