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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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This is the second car cover I have purchased in two weeks and I was supposed to get 10% off. There was no place for me to put the 10% discount in the order?
Excellent quality and service
Happy with product
Company Stands by its products and warranty.
Joe, Customer Service Rep, was helpful in selecting the right car cover. Overall, good shopping experience.
Simple,clear
Very good quality for the price. Love it!
The car cover is terrific. Got it down to about 15 seconds on and 15 seconds off. Love it.
Easy to navigate,great price. I will let you know about the quality of this cover after it has been through an upstate NY winter.
Easy to use
Site was easy to work through
So far, so good. Will need to wait until I get the cover and see how it fits and the quality. Quality and fit of the cover is what I expected.
Every time I have interacted with your company, I have been super impressed with your customer service. Not only do you respond promptly, you honor your warranty with no hassle whatsoever. I just ordered a new car cover and even though it was a regular shipment, it arrived the next day. I would definitely recommend you to others. Thank you!
Extremely easy and quick. Far less expensive than I was expecting. Very pleased.
Deliverered very fast. After putting the cover on, I did feel it was on the loose fitting side, but time will tell. What is the white nylon cord for? Extra tie down. Since I'm moving to Va. I'll soon find out how good it is in the wind and rain.
I would like to see a max. Size on your different car covers. It would make me feel better to know I am getting the right size ahead of time and would not have to maybe send it back. The cover I received is a very good fit and I am very happy with it.
Border fees are brutal
Thanks
Customer service phone line was quite helpful in making decision. Have not yet had time to check fit so can't comment.
Overall very satisfied... Thanks Ken
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

