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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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Thank you for the phone help
Hello,
Shipping was longer then I was told. Customer service took almost a week to get back to me. Just received it yesterday and did not get a chance to try on my truck yet.
Thank you,
Rudy Cedro
I have tried it on car yet
Great. Bought a truck cover from you in the past.
Easy to order, delivered in timely manner, awesome product!
Very Good. But your Website Chat with Jen Washington was a great HELP
Speedy delivery, good quality, fits my Mercedes SLK 230 like a glove.
I got the cover and put it on that day and the MONSOON STARTED! I just took the cover off today after over a week in the on/off rain and it works great and I am happy so far. Thanks!
As reflective of my ratings, I've nothing further to add.
Wonderful
I loved the cover
Fast delivery of a good product for a reasonable price.
Of course this is depending on how the car cover holds up and if the covers warranty is accurate and they stand behind it. I have been burned by "lifetime warranty" car covers before.
Product selection was clear and easy
Received cover in a timely manner.
Your platinum car cover is the best I've ever used or seen. Exterior and interior thoroughly protrected. Now my torrid red 2006 GTO stays cool in the hottest California sun.
Awesome and easy
Hope this arrives quicker than my last order in 2014 that took 5 months to receive.
Would recommend this product. Very pleased with everything.
Easy to choose and I like the different types of car covers based on your overall needs and pricing options. I liked the $20 off coupon that I was allowed to use. I also liked the free storage bag to keep my car cover nice and clean when stored.
Excellent website detail and easy to use and great price vs competitors.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

