Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
We monitor reviews for authenticity
Extremely easy to navigate
Wrong size I need to exchange it
Second SMARTCAR cover purchase from you. First one was perfect. So was this one! Great quality and some surprise gifts, too! Thx!
Igoodvproduct quality and price
I purchased a car cover, which I am happy with, and I forgot to purchase the gust wind protector strap, so I'm getting it now.
The protector strap came and I am pleased.
Wonderful, purchase was very easy and the price is outstanding!
Easy App./ Quickly Done / Customer service, help make added Changes easy.
I love the products and I trust the company.
Easy, quick ordering process
Very easy to make order
Easy ordering and same quality
Easy, informative and convenient
Shopping and ordering process was primo! The order was received in a timely manner. However, when I received it and tried it on the car it was too big and was very blousy and billowing in the slightest breeze. The front was wider than the vehicle and there was about a foot of extra length at the back. I was very disappointed in the very small and cheap lock included with the locking cable I ordered with the cover. I inserted the key into the padlock and opened the lock but I could never get the key out of the lock. I chatted with a rep about the cover to ask how to initiate a return and he told me to send pictures to show it to their support department. I plan to do that but based upon the rep's writing I'm concerned that this may turn out to be a difficult process to return it and get a refund. However, I will wait and see what actually happens. There was not a way I could find to print the chat with the rep.
This is my second purchase of a car cover. Excellent and easy web site to use.
Great
Easy to navigate your website.
Great cover and service the gust strap are a must have at winds. Thank you
All good
I chatted first with your online help to determine which cover to buy and decided which one to purchase. I haven't used the cover yet, but the quality and material seem to be very good. I will let you know after the have used it.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

