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CarCovers has a rating of 2.9 stars from 21,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and return policy. CarCovers ranks 10th among Auto Accessories sites.
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While the cover does the job, it is much heavier and more bulky than I expected based on the images and information on the website. It is so large that it drags the ground on either side of the car, as well as in the front or back depending on how it is applied. It works OK in my driveway, but I will probably not use it in public as it presents quite a sloppy appearance and does not compliment the quality of the car it covers.
Great website. Quick and easy to find the product you need. Car cover was in stock. No delays.
Easy to use web site, great price, fits great, not too tight or lose.
Was worried about fit but the cover fit with perfection on my 2001 Dodge Caravan. Material seems strong and has a soft interior and comes with a long warranty.
The car cover that I bought is a quality product. It fits like it should. With the guarantee and the availability of help from customer service if needed, I didn't feel that I could go wrong on my purchase. I am very pleased.
Quick and easy choice.
The cover arrived quickly and safely. It is of excellent quality and fits well. I feel that I got an excellent quality product and will definitely be purchasing an additional cover for my Harley Davidson Road King in the next few weeks.
Good service and very helpful in finding my parts
I liked the consistent email follow-up to help me with my 'indecision.' The $15 off 'coupon' helped get me off the fence. The material used in the "Platinum" Cover looks to be exceptional. Time will tell, of course. I would heartily suggest to CarCovers.com that instead of a large drawstring bag to hold the cover when not in use, that they provide a duffle-type zippered bag with handles, about half the size of the drawstring bag. This would look far better and would store way more easily in the boot of my British car when I'm not using the cover. It could still be made of the Platinum fabric like the drawstring bag is but would be a "two-thumbs-up" upgrade of the Platinum product package, in my view.
Able to semi custom vehicle cover plus great free items
Car Cover.com has very clear, clean info on all products. Easy to order and payment too. So far i like it
Fit perfectly even with tow bar and bike rack on the back
Good fast service
Ordering was easy, especially with being able to pick the exact model. I will wait to see how it fits and lasts once it arrives.
Fits perfect. Looks
Like it will last
It is a great cover,and it stays on in the wind.
Everything was as shown on the web site. Preforms well. Only had it less than a month. So far it has been great. Still have the California summer heat and winter rains to go.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.

