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Carchex

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Carchex Reviews Summary

Carchex has a rating of 3.6 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carchex most frequently mention and customer service. Carchex ranks 3rd among Car Insurance sites.

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SHARON X.
2 reviews
0 helpful votes
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My experience with CARCHEX was superb
June 17, 2016

My experience with CARCHEX was superb. I contacted them for an extended warranty and they went over everything that I was receiving, explaining thoroughly. I was very satisfied and will recommend them to others.

Date of experience: June 17, 2016
DAVID L.
2 reviews
0 helpful votes
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No pressure
June 17, 2016

No pressure. Steve was informed and helpful. Initial errors on the confirmation were immediately corrected.

Date of experience: June 17, 2016
TYRONE S.
1 review
0 helpful votes
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It was very helpful
June 16, 2016

It was very helpful

Date of experience: June 16, 2016
TALMADGE W.
1 review
0 helpful votes
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Goodsofar everybodyverynicetalkingto
June 16, 2016

Goodsofar everybodyverynicetalkingto

Date of experience: June 16, 2016
MARV U.
1 review
0 helpful votes
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I worked with Bob and it was a great experience! Great CSI and great product too:)!

Date of experience: June 15, 2016
DAWN E.
2 reviews
0 helpful votes
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My overall experience was wonderful Anthony was very helpful the process was quick and professional. Everything was explained to me very clearly.

Date of experience: June 15, 2016
ERIC M.
2 reviews
0 helpful votes
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Bob Rush was the salesman on my call
June 15, 2016

Bob Rush was the salesman on my call. Great customer service. I signed up based on the reviews I read. I have not had to use the product and hope it remains that way but I've think I have purchased some solid peace of mind.

Date of experience: June 15, 2016
WILLIE X.
1 review
0 helpful votes
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Not saticfied
June 15, 2016

Not saticfied

Date of experience: June 15, 2016
Art S.
2 reviews
0 helpful votes
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Dan as very accommodating to my schedule
June 15, 2016

Dan as very accommodating to my schedule. We spoke on several occasions until I had time to decide on which plan. I have been happy with Carchex for the past 102K miles and will be a customer as long as they extend the mileage limits. You have a good product and Dan is that special type of Representative for today's busy schedules.
Thanks Dan,

Art

Date of experience: June 15, 2016
AARON J.
1 review
0 helpful votes
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I cannot say enough nice things about the representative who helped me. His name slips my mind because I've had a busy past couple of days. Thank you though.

Date of experience: June 15, 2016
JAMES R.
2 reviews
0 helpful votes
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No comment
June 14, 2016

No comment

Date of experience: June 14, 2016
DARRELL n.
1 review
0 helpful votes
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Great lines of communication make it 5 star
June 11, 2016

Great lines of communication make it 5 star.

Date of experience: June 10, 2016
JACK J.
2 reviews
0 helpful votes
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The CARCHEX representative was knowledgeable, helpful, and identified the plan that most fit my needs. He also walked me through the online acquisition form to ensure a problem-free enrollment in the system.

Date of experience: June 10, 2016
HAROLD L.
1 review
0 helpful votes
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Mr.vogel was fast and knowledgable
June 10, 2016

Mr.vogel was fast and knowledgable.

Date of experience: June 10, 2016
ANDREAS I.
1 review
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It was great
June 8, 2016

It was great

Date of experience: June 8, 2016