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Carchex has a rating of 3.6 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carchex most frequently mention and customer service. Carchex ranks 3rd among Car Insurance sites.
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My experience with CARCHEX was superb. I contacted them for an extended warranty and they went over everything that I was receiving, explaining thoroughly. I was very satisfied and will recommend them to others.
No pressure. Steve was informed and helpful. Initial errors on the confirmation were immediately corrected.
It was very helpful
Goodsofar everybodyverynicetalkingto
I worked with Bob and it was a great experience! Great CSI and great product too:)!
My overall experience was wonderful Anthony was very helpful the process was quick and professional. Everything was explained to me very clearly.
Bob Rush was the salesman on my call. Great customer service. I signed up based on the reviews I read. I have not had to use the product and hope it remains that way but I've think I have purchased some solid peace of mind.
Not saticfied
Dan as very accommodating to my schedule. We spoke on several occasions until I had time to decide on which plan. I have been happy with Carchex for the past 102K miles and will be a customer as long as they extend the mileage limits. You have a good product and Dan is that special type of Representative for today's busy schedules.
Thanks Dan,
Art
I cannot say enough nice things about the representative who helped me. His name slips my mind because I've had a busy past couple of days. Thank you though.
No comment
Great lines of communication make it 5 star.
The CARCHEX representative was knowledgeable, helpful, and identified the plan that most fit my needs. He also walked me through the online acquisition form to ensure a problem-free enrollment in the system.
Mr.vogel was fast and knowledgable.
It was great
Answer: Guaranteed there are many companies who Are less expensive. This company just takes your money. Once you pay 80 -90 percent. They become arrogant and don't care if you get upset and quit... They got a brunch of free money from you...
Answer: Not hard to reach the company. But hard to get them to honour the contract...
Answer: They will tell you the item is not covered, even if you see it on the contract...

