CanvasBeesReviews 103

I am shocked to read some less than satisfactory reviews! I have been working with CanvasBees for over a year and every single print, poster, mount was delivered without difficulty and the quality is wonderful. The one time I was not 100% satisfied (a styrofoam mount was damaged in delivery), it was rectified without a hitch! I have ALL my prints and posters for my modeling work prepared by CanvasBees and wouldn't order from anyone else.

I didn't look up this company until after I placed my order... I wish I would have looked them up first! Customer Service is not the best. I sent an email regarding my order and never received a response. I then call and was informed my order was "being prepped for shipment". A week later I call back asking if it had been shipped and I was informed that they technically had another week before having to ship it out to me... I work in customer service and was speechless hearing this response. Then I get the prints. They were much darker than the image provided which caused a loss in some detail that to some might not matter, but considering I am former photo major and place attention to detail, it changes the image for me altogether. Then I go to hang it and before I even let go the hanger fell off and would not go back in. I am now hanging it by the frame. I guess I got what I paid for, I will be going elsewhere going forward.

I LOVE CanvasBees. My art is exquisite on their canvas pieces and they always arrive in a timely fashion. Their customer service is outstanding. I have checked out several canvas companies and have bought and compared my art with other stores on canvas, and Canvasbee is the one my small business has selected.

Thank you so much!

I can't thank you enough, Jesse Shaw and Canvasbees!
My delivery came sooner than expected, and I love every one of the canvases, they look great. The 10 you made came out great and I am sending more photos for you to make me. I highly recommend using Canvasbees for all your needs, very reliable and quality work.
I liked the honest answers you gave me regarding the photos that would come out best, and I am super exited for my next batch of big beautiful canvases. Thanks for everything!
Judy Valansi

Amazing partnership with CanvasBees in getting my artwork off the ground. I will only use these guys! Jesse and the whole team were truly excellent!

Canvas Bees may show to be the lower online, but you will not get what you pay for. I ordered under one of their many bogo sales and was sent the incorrect sizes (half the size of what I paid for.) Their customer service is a joke. I was told I would not get a refund, it would not be corrected, and there was no one above the person who answered the phone to discuss it with. I had to contact my bank to get my money back. Use another company!

I ordered 2 prints and paid for them. I was mailed the one print and never received the second print. It didn't even show on my invoice or on my order confirmation that I had ordered it but they charged me and collected the money for both. I politely emailed them offering to send them the 2nd image if they needed it so they could ship me the print I had already paid for. They replied with a run around email asking me to send them the invoice and never addressed the fact that they took my money for both prints and only shipped me one! After the third email, they will not even respond to me now. The one print that I do have that they shipped me, which I might add is not that great of quality compared to the one I had ordered from another company last year, cost me double! So I paid twice the money and got have the quality and half the prints I ordered. I'm not very happy and I can not get a response from them now. Would not recommend this company at all.

I ordered "Goshikigahara," from the series Twelve Scenes in the Japan Alps by Hiroshi Yoshida. It's in the public domain. In the CanvasBees print that I received, the nuances between pink, red, and orange are rather washed out. It's most apparent in the upper half of the painting. In the lower half, the dark greens and browns all run together unlike in the original--it is difficult to distinguish all of the different colors that give the landscape its shape. The picture is clear, but the colors are too dark in some places, and too washed out in others.

Ordered a picture as a christmas present for my 95 year old grandfather. Ordered 10 days before christmas and paid for expedited shipping. It's now January 14th and I haven't received the package.

I called them to figure it out, and they said I could have "free shipping" on my next purchase, but wouldn't refund the $30 I paid for expedited shipping. When I said I would dispute the charges with my credit card company, he said I wouldn't get my picture at all then, that he would actually call UPS and tell them not to deliver my picture. What awesome people

Beware: You get what you pay for. The prints I received from CanvasBees were less than acceptable. I requested that my photos be wrapped around the canvas adding additional instructions to center the photos. When I received the prints, the picture was wrapped around, but it was as if they had copied the picture again and wrapped that around the sides. There were two faces side by side (one on the front and one on the side of the picture). There were partial heads on the side of the pictures as well. When I called to return the prints, I was told that I ordered my prints on December 8th and it is now January 11th so I was outside of the 30 day guarantee. I did not receive my prints until December 22nd. So just be aware that the 30 days starts from date of order, not from the date you receive the product. The only option I was given was to have the prints reprinted with a black boarder. So 100% satisfaction has its limits.

Purchased a canvas from this company right before Christmas and was given an eta of the 24th to the 4th of January received it several days before the holiday and was blown away by quality. Called in to customer service to see if I could have another one in time an HONEST gentleman answered the phone and said that would not be possible at that time. I received excellent customer care a a great product and was not lied to to receive more business, excellent company to work with on a tight schedule, thank you canvas bees.com!