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Candere By Kalyan Jewellers has a rating of 3.1 stars from 278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Candere By Kalyan Jewellers most frequently mention good experience, delivery time and diamond ring. Candere By Kalyan Jewellers ranks 14th among Engagement Rings sites.
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Don't trust and please don't place any order I did prepaid order and it never reached I'm still waiting customer service telling daily it will dispatch today tomorrow end of the day bla bla but it been 1 month still my order is in packing I'm vexed and online gold shopping is good in other websites but not ata ll in candere.com please believe me and don't go for this website
It was good - Hardhik was great in communicating the progress of our order and delivery arrangements
My first order with candere for a ring went well. But the second order for two gold bangle was a nightmare. Although i did only part payment, 15K is still a huge amount for me. Once i placed the order, there were no way to check about the order. I need to contact support team every day to know that the order was still active and someone working on it. And it is still linked to my. Order placed on Jun 20 were delivered on July 25. There was 13 days delay to the original delivery date provided. No regular update on the order also. I was getting frequent Ads in email and SMS but no update about the order. It made me to believe that I lost the money and no way to get it handled by Candere. Only hope was the support team able to retrieve my order. Looking again in Candere is now out of my thought.
It has been a great experience. I am happy with the product. It is exactly as expected.
I faced problem in tracking of my product. Produt is good but delay in delivery made me mad. Pathethetic service. Please try to deliver in the expected time. Because due to your delay in delivery I lost my memorable day.
Delivery is a big concern. Never go by delivery date mentioned on the site
Placed an order for July 7th 2022 for an auspicious moment, the delivery on 18 with regular follow-up. Not reliable, customer service, no follow up on manufacturing to packaging
Everytime while contacting generalistic statement- manufacturing under progress- our manangement will contact you within 24 hrs. Deliver 24-48 hrs.
The product is excellent but the delivery process was delayed which caused too much confusion.
I think the overall delivery process has to be improvised.
It was good... Really happy on the purchase... Packing was good
I still have a amount refund. I choose 2.4 in the site but what i discussed with agent and got is 2.3 which is correct. The differential amount hasnt been credited back to me.
Already have mentioned above and I would you like you to accept my request for complete refund ASAP.
Thank you
Regards
Gayathri Nagarajulu
Product is small in size as compare to online picture.
Goodness if I don't get a chance I can come get it later this afternoon or later to get back up there to help me out and get it fixed and I can do that and I can get a hold on my phone and
Excellent jewelry designer, I have bought three items, all good
Superior quality, excellent service... Happy shopping at Kalyan, will surely refer Kalyan to all my friends and family.
Product options are good but delivery of the product beyond committed date is not acceptable
Answer: Hi, could you please forward those information to my e-mail ( [email protected]), when compile all the complaints together and forward to the media and I'm looking forward these complaints legally which would help other customers being ripped off. They are repeatedly cheating the customers like this fraudster business model. Thanks, Rajesh
Answer: Hi, We sincerely apologize for the inconvenience caused to you and for the delay in response. Due to the nation-wide lockdown because of the COVID-19 situation, we are working remotely and hence experiencing delays. However, we are trying our best to deliver the order with limited manpower at our disposal. In order to serve you better, Can you please share your contact and order details? Our customer support team will connect with you and assist you on your queries. Thanks for your understanding.
Answer: Please Never Buy, They won't deliver item on time, Atleast it ll take 1 and half month to receive the item
Answer: You will never get a successful story by Candere, cos dey don't have one!
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