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CanadianTireReviews 217

1.6

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CanadianTire Reviews Summary

CanadianTire has a rating of 1.6 stars from 217 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanadianTire most frequently mention customer service, next day and return policy. CanadianTire ranks 144th among Tires sites.

service
123
value
111
shipping
59
returns
81
quality
95

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Canada
1 review
1 helpful vote
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I wrote review for refrigerator bought from Canadian tire store. I wrote all incident and did not give good rating they refused to publish by different reasons. They do not like honest reviews

Date of experience: January 26, 2022
Canada
1 review
0 helpful votes
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Now run by COMMUNISTS!
January 24, 2022

Just coming from there, they asked me at the door for a jab pass to let me in! This is pure communism.
If they want to play this game of dictatorial segregation, we're just gonna buy elsewhere.
F-U, communists.

Date of experience: January 24, 2022
Canada
1 review
0 helpful votes
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A bunch of rip offs
January 21, 2022

I bought a Mastrrcraft battery snowblower. Damn near $500 altogether with tax. It did not work. So I take it back to store for my money back. They told me they would only refund me with a CT giftcard because I opened the box and tried to use it. They also said i had no business opening or trying to use it before o returned it. Where the hell does a store get off not wanting to refund my money? I had that damn thing for 6 days and tried to use it for the first time this morning. This cheap $#*! store does not deserve anyones business. They are crooks. Ny the way after i made sure evrryone in store heard me and threatened tp go online about it the manager tefunded my money. Also i am not alowed back in store. Well $#*! You Canadian Tire. I will not shop there again and i would appreciate you refunding my CT money.

Date of experience: January 21, 2022
Canada
1 review
3 helpful votes
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2000$ snowblower that won't blow!
January 14, 2022

After contacting the customer service they told us that they won't take the snowblower back because we used it! The first time my husband used it, After 5 minutes it was not working anymore. They are offering to repair it but it will cost us to rent a truck and bring it to the store. 2408. 72$ congratulations Canadian tire you fooled us this time but it won't happen again.

Date of experience: January 14, 2022
Canada
1 review
0 helpful votes
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The best customer servic
January 10, 2022

Would like to say the Manger Brenda at C. T. Northbay sporting goods was the best person to deal with. Your front customer service is great too.
We had problems with air mattress contacted the supplier Woods that was a waste of time. Just to let you know Brenda is a awesome customer service. Hats off to her. Thank you Brenda for your help Jeff and Debbie

Date of experience: January 8, 2022
Canada
1 review
3 helpful votes
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Don't order online!
January 6, 2022

I want to support a Canadian company... but Canadian Tire doesn't make that easy. I ordered two filters for my air cleaner online... they were a little more expensive than Amazon, and the two day delivery was the same. The day after the filters were supposed to arrive, I called them to find out why they didn't show up. I was told that it was beyond their control, and that it would be at least a couple more days. I asked them to cancel the order... no, that was not possible, goodbye. Hmmm, so much for customer service!

Date of experience: January 6, 2022
Canada
2 reviews
2 helpful votes
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I have been to one of the Saskatoon stores a few times and found the most of the staff are very rude and totally unhelpful if you order online orders make sure you check before you leave to make sure the items are not broken or missing parts I have been caught more than once at this store and again talked to manager and was little to no help

Date of experience: January 3, 2022
Canada
1 review
1 helpful vote
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Guy's don't go there
December 31, 2021

I bought the helium tank the next day I wanted to return it because I found for the same price a much bigger one they didn't want it to take it back because they can prove me that I didn't use it
The item was still closed and didn't even open it

Date of experience: December 30, 2021
Canada
1 review
0 helpful votes
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Store# 273 2681 Danforth Avenue.Hi my name is Carl I just wanted to give a special thank you to Sue who works for this location I have dealt with Sue on a number of occasions, she is the most efficient & hard working employee and goes above and beyond to help all customers, Sue is very good at her job and she helped me quite a few times in solving my problems/ concerns. As far as I am concerned she is a Rock Star, she is one of the Best employees in this store. I wish her the best... Good job Sue and thank you very much.

Date of experience: December 21, 2021
Canada
1 review
0 helpful votes
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Corruption
December 19, 2021

Should be called Nazi Tire for supporting these corrupt psychopath governments and bought fake health ministers. Supporting segregation and discrimination. Supporting fear mongering. You should be a shamed. The truth is coming.
Telling a Veteran his dog can come in but he can't. What have you done for you country!
From a true Veteran

Date of experience: December 19, 2021
Canada
2 reviews
14 helpful votes
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Horrible customer service - didn't fulfill order.
December 16, 2021

Horrible customer service. Ordered a snow blower a week ago, got a email the day of pick-up telling me to wait, many days later got another email saying the order was cancelled due to no stock (yet its still in-stock on their flawed website O. O) now everything is sold out. I called their customer service and they told me they couldn't/wouldn't do anything for me and told me to drive to Dryden if I wanted the item still. Horrible company - I am taking my business elsewhere.

Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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Le centre de service automobile à éviter! Un personnel d'une arrogance invraisemblable! Ils traitent les clients comme si les clients travaillent pour eux incluant les responsables donc c'est une mentalité qui provient des responsables. Ce magasin de Boucherville est en train d'endommager l'image de l'institution Canadian Tire en fait. Je déconseille fortement... Des nuls!

Date of experience: December 7, 2021
Canada
1 review
0 helpful votes
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Ma femme m'a offert une "paddle board" (Planche pagaie gonflable Bestway Hydroforce) l'été dernier. Un produit de 750$ plus taxes. La pagaie était défectueuse après un mois d'usage et Canadian Tire m'a fait savoir que la pagaie, étant un accesssoire, n'était pas couverte pour un remplacement ou remboursement. Même son de cloche du côté de la compagnie Bestway HydroForce.
Inutile de dire que je trouve scandaleux qu'une si grosse compagnie vende des produits dispendieux et qu'elle n'offre pas de garantie en cas de bris ou défectuosité (après un mois!).

Vincent
Kitchener

Date of experience: December 5, 2021
Canada
1 review
0 helpful votes
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Check your receipt!
December 4, 2021

I asked for Michelin snow tires ended up that they pulled a fast one and charged me for Continental.

Date of experience: December 4, 2021
Canada
1 review
1 helpful vote
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Awful online experience
December 1, 2021

I tried as many as 5 purchases online for an item that appears in stock at many locations. I systematically receive a few hours later an e-mail stating that my order has been cancelled. Difficult to get a response over the phone as to why this occurs. Was told, out of stock, then at another location, "Place your order again, I have just set it aside for you" and few hours later, same e-mail with order cancelled. When again I receive the e-mail for order cancelled, I called to be told "we had 5 units but they were all stolen" Faulty tagging, misplaced items in store. Very irritating to do businness with Canadian Tire. Is not the first time this happens to me, but it is the last. Overall experience too aggravating to even visit their website anymore. Bravo for not failing to disappoint!

Date of experience: December 1, 2021
Canada
1 review
0 helpful votes
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I replaced the brakes and disks, I did other services.
Went home and the car started to make noise coming from the left wheel.
I came back and the mechanic said well it's normal, all mazda 3 models does the same, I told him I didn't have that before, he said well because the brakes are new, wait until the brakes get rusty the. The noise go away.
It just doesn't make sense.

Date of experience: November 3, 2021
Canada
1 review
1 helpful vote
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One star is generous
October 30, 2021

I've had no less than six issues buying from Canadian Tire since January 2021. I need to shop somewhere else.

Date of experience: October 30, 2021
Canada
1 review
1 helpful vote
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I am very disappointed at shopping at Canadian Tire. Their online and store data doesn't match for their sales items, no updates after a week after.
Last week, i was pretty happy to see Canadian Tire had a big sales on tires. I went online and saw there are enough quantities and varieties to choose from. I went to the Queensway store. The associate persuaded me to choose Motomaster winter tires instead of what I was trying to purchase Certified Winter tires. Eventually I told him to get 4 of Certified (which showed online - 4 available) he went in to check and after he said they only had 3. He said I could try the other locations, which no one answered their phones. So I got home to place the order online, then next morning, I received an cancellation email from Canadian Tire without any reason.

This week based on their websites and flyer, their sales continue. So I went to the store for a set of 4 on Continental (which are showing 11 in stocks in Queensway store, 24 in Dixie/Dundas, even 4 Certified is still showing on their website). I was told they have no more in Queensway location. I went online to place the order from Dixie/Dundas location. After a while, the order was cancelled without any reason.
Don't get tricked.

Date of experience: October 23, 2021
Canada
1 review
0 helpful votes
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Poor customer integrity
October 18, 2021

I will never shop again at Canadian tire because I was asked to leave my bag at the side. I don't care what store policies are but if they question my honesty that's deal breaker. I have been to many big chains like MEC, the Bay etc and never experienced what I did at Canadian tire. I, my friends and anyone I know will never shop at CT any more.

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Poor service
October 4, 2021

Worked on my car 30 minutes, charged me 3 hours, is it good? The store said they charged me because of the code,

But if you look at the code it is cleaning

Date of experience: October 4, 2021