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CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Canadapetcare has been helping me with pets needs for years. Had one issue in that time and they fixed it as soon as I noticed them
Your system will not accept my Visa Card number as a valid number. I had to call in to your 800 number to place an order last month when this happened before. When will this be fixed?
Simple, Quick and Easy! And no, I'm not talking about your mom! I am talking about the process of ordering and receiving! I will always come back to Canada Pet Care!
Their prices are amazing. I got 2 seresto collars, and a year of heartguard for 2 dogs.
For…. $127.00. Just TRY to find an American company that can beat that price. Even by half. You won't. I am so grateful I found this place. Shipping took about 2 weeks. (Expected with customs), but well worth it. All items are legit. The only difference I noticed was, the packaging for the seresto collars. I will continue to buy my dogs supplies here. My first order was 04/2025
I love Canada pet care! The only issue I have had is not receiving emails for my ship date and tracking numbers when I pay for that information. I will say though, products always arrive and in a timely manner.
Cost is less expensive for the product I buy from Canada Pet
Care than purchasing from the United States. Have purchased for many years. Thank you.
Very reliable, been ordering for years. I refer my clients to the website as well and everyone has a great experience ordering and receiving.
This is my second time ordering. The first time was a 3 month supply of flea meds for my big dog! The meds worked great and we are now ordering again, but a 6 month supply! And at such a great price! Thanks Canada Pet Care!
So far so good, shipping and ordering was quick and easy. I will share my shipping and delivery experience after the order arrives. Thank you!
I have been ordering from CanadaPetCare for several years and have found it easy to order online. The tracking lets you know when your medicine is arriving and the cost is about 1/2 of that in the U.S. This is the only source I will use for my pet needs.
It took me about 3 minutes to complete my order and the prices are about 1/2 of what I pay in the United States. I am very thankful for this service.
Just as easy as ordering from chewy and half the cost can't beat that
Always easy to order, fast shipping, and I love the reward points. Only thing is change is no limit to points used per order.
I've called 2 times now saying that I did not receive my last package. At first, I was sent the wrong tracking information and the wrong company. Then I received the right tracking information. The second time I called. Both times the person on the phone was rude and I felt rushed off of the phone. Your customer service team could care less about my issue. I asked for a refund or to be sent to another package and nobody could help. Here's to hoping that my new order actually comes to me!
Been doing business with CPC for a couple years now. They are always dependable and helpful, and prices are unbeatable! I love them and recommend to everyone
You have the best product at the best prices. My order is always correct.
Kitty (or as I call her 'NOT MY CAT') sleeps on our bed. I am allergic to fleas, so I am appreciative to find a product that really does eliminate fleas as well as other insects that may bother Kitty (NOT MY CAT) and me. It is simple to apply, and she does not seem bothered by the process. Thank you
. adequate. Lot of typing and confirming to set up the account, but, i guess, that is necessary to ensure accuracy.
I work in a pharmacy. The lots and expirations are all within date. Reasonably priced, and only 2 weeks from order date to deliver the items to me in the southern US. Not bad turnaround time, when you stay on top of your pets needs. I save money by not waiting til the last minute for flea and tick meds.
Best prices, easy transaction, earn reward bucks and discounts, reasonable shipping speed.
I totally trust CanadaPetCare. There service has always been great.
I would recommend them to anyone. I will definitely continue to use them.
Prices are much better than other vendors. I have ordered from them for a couple years now and my orders have always been correct. Shipping time is reasonable. Great value for the money. Thank you CanadaPetCare!
Wide selection of products. Great savings. Have been buying from them for years. I take care of many kitties and this company provides what I need at a cost I can afford.
On my mobile phone, Google search lands on a blank page, have to navigate to a sub page through Google search. Can't access shopping Cart without adding a new item and then deleting it. Shopping cart icon doesn't do anything when clicked
Answer: Yes, they are legit. I ordered just to see for myself and they were. See my review and I have pictures of it.
Answer: Your order has a tracking number. Just click on it and it will show you the tracking for it. I kept a very close eye on mine and it came exactly as tracked. Right to my door. I also ordered Brovecto and it's exactly the same as the vet.

