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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
235
value
69
shipping
76
quality
63
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60,473 reviews

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Florida
1 review
0 helpful votes
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Years of great service
December 23, 2025

Canadapetcare has been helping me with pets needs for years. Had one issue in that time and they fixed it as soon as I noticed them

Date of experience: June 10, 2025
Virginia
1 review
0 helpful votes
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Problems with your system recognizing my visa card number
December 22, 2025
Updated review

Your system will not accept my Visa Card number as a valid number. I had to call in to your 800 number to place an order last month when this happened before. When will this be fixed?

Date of experience: December 12, 2025

Great prices
May 12, 2025
Previous review

My daughter told me about this site. So convenient.

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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In Love!
December 22, 2025

Simple, Quick and Easy! And no, I'm not talking about your mom! I am talking about the process of ordering and receiving! I will always come back to Canada Pet Care!

Date of experience: December 12, 2025
Illinois
1 review
0 helpful votes
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Americans need to shop here.
December 22, 2025

Their prices are amazing. I got 2 seresto collars, and a year of heartguard for 2 dogs.
For…. $127.00. Just TRY to find an American company that can beat that price. Even by half. You won't. I am so grateful I found this place. Shipping took about 2 weeks. (Expected with customs), but well worth it. All items are legit. The only difference I noticed was, the packaging for the seresto collars. I will continue to buy my dogs supplies here. My first order was 04/2025

Date of experience: December 11, 2025
Oregon
1 review
0 helpful votes
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Great products
December 21, 2025

I love Canada pet care! The only issue I have had is not receiving emails for my ship date and tracking numbers when I pay for that information. I will say though, products always arrive and in a timely manner.

Date of experience: December 2, 2025
Florida
1 review
0 helpful votes
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Easy purchase for my dogs
December 21, 2025

Cost is less expensive for the product I buy from Canada Pet
Care than purchasing from the United States. Have purchased for many years. Thank you.

Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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Saves so much money!
December 21, 2025

Very reliable, been ordering for years. I refer my clients to the website as well and everyone has a great experience ordering and receiving.

Date of experience: December 11, 2025
Florida
1 review
0 helpful votes
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Great supplements and great prices
December 21, 2025
Updated review

This is my second time ordering. The first time was a 3 month supply of flea meds for my big dog! The meds worked great and we are now ordering again, but a 6 month supply! And at such a great price! Thanks Canada Pet Care!

Date of experience: December 10, 2025

So far so good, shipping and ordering was quick and...
September 29, 2025
Previous review

So far so good, shipping and ordering was quick and easy. I will share my shipping and delivery experience after the order arrives. Thank you!

Date of experience: September 19, 2025
Oregon
1 review
0 helpful votes
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Nexguard for dogs
December 20, 2025

Shipping was slower than expected and I was waiting.

Date of experience: December 10, 2025
Pennsylvania
1 review
0 helpful votes
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Great Service and Prices
December 20, 2025
Updated review

I have been ordering from CanadaPetCare for several years and have found it easy to order online. The tracking lets you know when your medicine is arriving and the cost is about 1/2 of that in the U.S. This is the only source I will use for my pet needs.

Date of experience: December 10, 2025

EASY TO ORDER AND A VERY GOOD PRICE
April 18, 2025
Previous review

It took me about 3 minutes to complete my order and the prices are about 1/2 of what I pay in the United States. I am very thankful for this service.

Date of experience: April 8, 2025
North Carolina
1 review
0 helpful votes
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EXCENTE
December 20, 2025

EXCELENTES PRODUCTOS Y EL ENVIO ES MUY BUENO.

Date of experience: December 10, 2025
Illinois
1 review
0 helpful votes
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Cost-effective
December 20, 2025

Just as easy as ordering from chewy and half the cost can't beat that

Date of experience: December 10, 2025
Oklahoma
1 review
0 helpful votes
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Great prices
December 20, 2025

Always easy to order, fast shipping, and I love the reward points. Only thing is change is no limit to points used per order.

Date of experience: December 9, 2025
Ohio
1 review
0 helpful votes
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Lost package - customer service no help
December 20, 2025

I've called 2 times now saying that I did not receive my last package. At first, I was sent the wrong tracking information and the wrong company. Then I received the right tracking information. The second time I called. Both times the person on the phone was rude and I felt rushed off of the phone. Your customer service team could care less about my issue. I asked for a refund or to be sent to another package and nobody could help. Here's to hoping that my new order actually comes to me!

Date of experience: December 5, 2025
Florida
1 review
0 helpful votes
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Great supplier!
December 19, 2025
Updated review

Been doing business with CPC for a couple years now. They are always dependable and helpful, and prices are unbeatable! I love them and recommend to everyone

Date of experience: December 9, 2025

Love you guys
March 10, 2025
Previous review

You have the best product at the best prices. My order is always correct.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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No FLEAs are allowed.
December 19, 2025
Updated review

Kitty (or as I call her 'NOT MY CAT') sleeps on our bed. I am allergic to fleas, so I am appreciative to find a product that really does eliminate fleas as well as other insects that may bother Kitty (NOT MY CAT) and me. It is simple to apply, and she does not seem bothered by the process. Thank you

Date of experience: December 9, 2025

Good to fair
June 8, 2025
Previous review

. adequate. Lot of typing and confirming to set up the account, but, i guess, that is necessary to ensure accuracy.

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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Affordable and in date
December 19, 2025
Updated review

I work in a pharmacy. The lots and expirations are all within date. Reasonably priced, and only 2 weeks from order date to deliver the items to me in the southern US. Not bad turnaround time, when you stay on top of your pets needs. I save money by not waiting til the last minute for flea and tick meds.

Date of experience: December 8, 2025

A++
August 26, 2025
Previous review

Best prices, easy transaction, earn reward bucks and discounts, reasonable shipping speed.

Date of experience: August 15, 2025
Florida
1 review
0 helpful votes
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Excellent service and price
December 18, 2025

I totally trust CanadaPetCare. There service has always been great.
I would recommend them to anyone. I will definitely continue to use them.

Date of experience: December 8, 2025
Ohio
1 review
0 helpful votes
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Affordable Flea and Tick Care for your pet
December 18, 2025
Updated review

Prices are much better than other vendors. I have ordered from them for a couple years now and my orders have always been correct. Shipping time is reasonable. Great value for the money. Thank you CanadaPetCare!

Date of experience: April 1, 2025

Great Value!
September 25, 2025
Previous review

Wide selection of products. Great savings. Have been buying from them for years. I take care of many kitties and this company provides what I need at a cost I can afford.

Date of experience: September 15, 2025
North Carolina
1 review
0 helpful votes
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Good deals - poor website navigation
December 18, 2025

On my mobile phone, Google search lands on a blank page, have to navigate to a sub page through Google search. Can't access shopping Cart without adding a new item and then deleting it. Shopping cart icon doesn't do anything when clicked

Date of experience: December 8, 2025