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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
237
value
69
shipping
76
quality
63
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59,968 reviews

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Georgia
1 review
0 helpful votes
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Good Service, Good Product
September 14, 2025

I received my cat's medicine in a timely manner and have had no complaints.

Date of experience: June 20, 2025
Florida
1 review
0 helpful votes
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Always great
September 14, 2025

Have had no issues with any product they are amazing

Date of experience: September 3, 2025
Sweden
1 review
0 helpful votes
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Glitch with shipping
September 14, 2025

Did not receive shipping information via email. Had to call to get the shipping information even though I paid extra for tracking

Date of experience: September 3, 2025
New Hampshire
1 review
0 helpful votes
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Extremely slow
September 14, 2025
Updated review

The items I ordered and paid for tracking took weeks to arrive and there was no shipping information provided.

Date of experience: September 3, 2025

Great price
August 12, 2025
Previous review

Great price. Thank you!

Date of experience: August 1, 2025
Michigan
1 review
0 helpful votes
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So grateful!
September 14, 2025
Updated review

I am so very grateful to have been introduced to Canada Pet Care. I am able to treat the kittens of a cat colony I'm taking care of. This will help to ensure that I can place them in a safe and loving home.

Date of experience: August 14, 2025

Order process was quick and easy
August 10, 2025
Previous review

Order process was quick and easy.

Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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Low prices for same great product
September 14, 2025

Same simparico trio I get from my vet for a third of the price and I don't have to deal with the moody lady from my vet who can't be bothered

Date of experience: September 3, 2025
Georgia
1 review
0 helpful votes
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Braveto for small dogs
September 14, 2025
Updated review

Same packing. My dog is 7 years old. Chews it right up, no problem

Date of experience: September 3, 2025

Great and easy
August 11, 2025
Previous review

Great and easy

Date of experience: August 1, 2025
Kansas
1 review
0 helpful votes
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Excellent prices on meds
September 14, 2025

Always good service, when you have quite a few pets it's so much easier on your wallet buying meds. Thank you

Date of experience: September 3, 2025
Indiana
1 review
0 helpful votes
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Great for my dogs.
September 14, 2025
Updated review

Great company to deal with for pricing, delivery and order follow up. Any questions are easily answered. Thanks.

Date of experience: September 3, 2025

Great company to deal with.
August 14, 2025
Previous review

Every order has been good. Prompt shipping and great customer care for my ordering questions. Thanks.

Date of experience: July 16, 2025
Georgia
1 review
0 helpful votes
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Great products at a savings
September 14, 2025

Like most rescues with limitted funds, we need quaility products for our animals that we find at CandaPetCare.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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******
September 14, 2025

***********************************

Date of experience: September 3, 2025
Virginia
1 review
0 helpful votes
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Excellent customer service!
September 14, 2025
Updated review

Of course, I was a little skeptical about this website and the product, but when I called and spoke with a representative, he explained that this is the exact same product we use in the states, and that the only difference is that the weight is listed in kilograms on the package. The reason why the price is so reasonable, is because overseas, a prescription is not required for this item. It's an over-the-counter item. I received the Simparica Trio a few weeks ago, and it sure is the real deal!

Date of experience: September 3, 2025

Excellent prices and customer service as well!
August 11, 2025
Previous review

Excellent prices and customer service as well!

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Reliable
September 13, 2025
Updated review

Love this service! Very convenient, very consistent!

Date of experience: September 3, 2025

Common sense
August 11, 2025
Previous review

This medication is so marked up in the states, getting it through a vet is ridiculously expensive. It's an animal, obviously, I care or I wouldn't order it at all. Why break the bank? Thank you CANADAPETCARE.COM

Date of experience: August 1, 2025
Florida
1 review
0 helpful votes
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Selehold no more
September 13, 2025

We used to order Selehold and when I went to order it today it was no longer offered and no notification was ever sent out. We had to switch to Revolution Plus on this short notice as I do not have a change to get a hold of pharmacies at 6.25pm. I wished a short notice would have been sent to customers who order products you won't be able to sent anymore.

Date of experience: September 3, 2025
Wisconsin
1 review
0 helpful votes
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Reliable
September 13, 2025
Updated review

I had no issues with this company at all! Received my order in a timely manner!

Date of experience: September 3, 2025

Easy way to order meds
August 14, 2025
Previous review

Easy way to order meds

Date of experience: August 4, 2025
Arizona
1 review
0 helpful votes
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Great purchase experience!
September 13, 2025
Updated review

Excellent selection at very reasonable prices. Expiration dates have always been at least a year out. Shipping is very reasonable, just be patient in the states :) The prices, selection and service are worth the wait.

Date of experience: September 3, 2025

Easy to navigate, good prices, we'll see how shipping...
August 14, 2025
Previous review

Easy to navigate, good prices, we'll see how shipping goes

Date of experience: August 4, 2025
Ohio
1 review
0 helpful votes
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Great place to buy items for your fur babies.
September 13, 2025
Updated review

Fast, decent shipping. Great price. Way less of a hassle then having to go through a vet.

Date of experience: August 15, 2025

Great place to buy from
August 11, 2025
Previous review

Great price/products and fast shipping. Have purchased from here numerous times.

Date of experience: February 3, 2025
South Carolina
1 review
0 helpful votes
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Easy, Fast and Convenient
September 13, 2025

CanadaPetCare puts the ease back into getting the meds needed to take care of our furbabies.

Date of experience: October 23, 2023
Texas
1 review
0 helpful votes
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Great Value
September 13, 2025
Updated review

I love that they pass on the price others pay for in other countries. This is a great company!

Date of experience: September 3, 2025

First Time User, Loving It So Far
April 11, 2025
Previous review

I can't believe how much I saved compared to Chewy. It was basically BOGO!

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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No prescription needed
September 13, 2025

I like the fact that I do not have to have a prescription. It's just extra cost.

Date of experience: September 3, 2025