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CanadaPetCare

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.


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CanadaPetCare Reviews Summary

The company enjoys a mixed reputation, with customers frequently praising the quality and affordability of its pet products, as well as the ease of online ordering and attractive discounts. Many appreciate the genuine nature of the items received, which fosters customer loyalty. However, significant concerns arise regarding shipping delays and inadequate customer support, particularly in resolving order issues and returns. These negative experiences often overshadow positive sentiments, indicating a need for improved communication and operational efficiency to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
240
value
69
shipping
76
quality
63
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59,514 reviews

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Florida
1 review
0 helpful votes
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Ok
September 17, 2025

I had a very good experience purchasing medicines on the website: the ordering process was easy, delivery was fast, and the quality of the products matched the description.

Date of experience: September 7, 2025
Florida
1 review
0 helpful votes
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Cat Care
September 17, 2025
Updated review

Have used this supplier for several years and always pleased with product and delivery.

Date of experience: September 7, 2025

Great product with reliable service!
August 18, 2025
Previous review

Have used Canadapetcare for three years and continue to trust their products and appreciate fair pricing.

Date of experience: August 7, 2025
Alabama
1 review
0 helpful votes
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Order early, takes awhile
September 17, 2025
Updated review

Although I am pleased with the order, I did not anticipate how long it would take, so my dogs were off their flea meds a couple weeks before the order arrived. I also see the order does not actually originate in Canada.
I will be sure to order earlier next time.

Date of experience: September 7, 2025

No problems.Thank you
August 18, 2025
Previous review

No problems.
Thank you.
However, I did not see any information on how long shipping will take.

Date of experience: August 8, 2025
Colorado
1 review
0 helpful votes
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Dogs
September 17, 2025

Love the product. Wish shipment was a little faster

Date of experience: September 7, 2025
Florida
1 review
0 helpful votes
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Product arrived as ordered
September 17, 2025

Product shipped in a timely manner and arrived as ordered.

Date of experience: September 7, 2025
North Carolina
1 review
0 helpful votes
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Initial shipping error - it happens - resolved immediately
September 17, 2025
Updated review

An apparent error in shipping, I only received 6 months, instead of 12 months, of the medication I ordered. It was resolved immediately and without issue. Thank you!

Date of experience: August 22, 2025

Price gimmicks are tiresome
August 17, 2025
Previous review

Hunt to find how to use my earned points. Then hunt around for the current coupon codes. Great experiences other than this nonsense.

Longtime customer hoping to beat the tariffs threatened by the idiot US president other people elected. We love our neighbors to the north and hope you're considering refugees.

Date of experience: August 7, 2025
Florida
1 review
0 helpful votes
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Originally, I ordered this flea med for my cat from my vet. It was three times the price and I couldn't afford to pay that. So it was either my cats don't get their flea meds and protection against tapeworm, or I find another source to buy. I ended up ordering it from the company directly, and they need a prescription from my vet of which my vet would not give unless I brought my two cats in there and paid $200 for a well visit. I get needing to check out a dog for heart medicine and heart worms before giving it to them, but cats are not the same thing so this vet would rather see my cats go without the flea meds when I can't afford to bring them in there, so I'm very grateful that I found this company and that they didn't require a prescription to get my flea meds that also protect against ticks And tapeworms and Heartworms. It's also 3/4 of the price my vet charges and half of the price that the company charges directly which tells me that any product here in the US is taxed so heavily and it's us the little people that are paying for these tariffs.
It might take a little longer to get to me, but the company stays in communication. They send me tracking and it's always comes before they tell me it's going to come and as long as I re-order in plenty of time before I run out, my cats are very happy thank you.

Date of experience: September 7, 2025
Tennessee
1 review
0 helpful votes
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Great service and products
September 17, 2025
Updated review

I purchased my products and am happy with the product. Shipping took longer than I expected but for the savings in cost it was definitely a positive decision!

Date of experience: September 7, 2025

Love the freedom to order all my products in one place
August 17, 2025
Previous review

Love the freedom to order all my products in one place.

Date of experience: August 7, 2025
GB
1 review
0 helpful votes
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All good
September 17, 2025

Order came in good time and I hope to purchase more in future

Date of experience: September 7, 2025
South Carolina
1 review
0 helpful votes
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Price
September 17, 2025
Updated review

I'm on a fixed income and the price saved me a lot of money. The flea pills worked great. They gave my cat and dog so much relief and I will order from you again if they have another break out.

Date of experience: September 6, 2025

My experience was good and easy
August 13, 2025
Previous review

My experience was good and easy

Date of experience: August 2, 2025
Georgia
1 review
0 helpful votes
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Easy website, great prices
September 17, 2025
Updated review

I heard about you years ago and have been able to save so much money ordering from you. It takes shipping an entire month to deliver though

Date of experience: September 6, 2025

Quick & Easy
July 12, 2025
Previous review

Got just what I wanted. Product description was easy to find and answered all my questions. Checkout was quick!
Love the discounts and free shipping!

Date of experience: July 2, 2025
Alabama
1 review
0 helpful votes
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Had an issue, sent an email, no reply(another order)
September 17, 2025
Updated review

This order was fine. It shipped to Florida. I'm the past year, I have tried to ship to CA but the state wasn't in the drop down menu for addresses. I emailed, no response. Since I ship to Foster homes, it's several different addresses, three different states. Thank you

Date of experience: September 6, 2025

I am no longer able to place orders to California.
August 17, 2025
Previous review

I used to order more, until I was no longer able to send orders to California.

Date of experience: August 7, 2025
West Virginia
1 review
0 helpful votes
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Long wait time to receive order
September 17, 2025

Maybe because it comes from outside the US it takes extra long to receive an order. The length of time it takes to get to me is my only complaint. Knowing this, I need, maybe, to plan better.

Date of experience: September 6, 2025
Georgia
1 review
0 helpful votes
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Great products and prices
September 16, 2025

I have been able to get the meds for my dog at a much cheaper price than the vet

Date of experience: September 6, 2025
Indiana
1 review
0 helpful votes
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Much better price than going through my vet
September 16, 2025
Updated review

I've ordered through this website several times and I've been very pleased with it.

Date of experience: September 6, 2025

Pretty easy to order
April 29, 2025
Previous review

I have ordered many things for my dog on this website over the years and feel I have gotten good values.

Date of experience: April 19, 2025
North Carolina
1 review
0 helpful votes
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Easy to order
September 16, 2025

The ordering was so easy. The shipment came really fast

Date of experience: September 6, 2025
New Jersey
1 review
0 helpful votes
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Good prices, easy to use
September 16, 2025

I was pleased with the turn around time, the customer service confirmed my order before sending and educated me on the product.

Date of experience: September 6, 2025
Florida
1 review
0 helpful votes
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Fantastic prices and on time shipping!
September 16, 2025

CanadaPetCare is always affordable and great about getting the products shipped out in a timely manner and I typically have them in about 10 days and I'm in FL, USA!

Date of experience: September 6, 2025
Florida
1 review
0 helpful votes
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Been using them for years
September 16, 2025

A wonderful company, they care about there furry creatures.

Date of experience: September 6, 2025
Florida
2 reviews
2 helpful votes
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Great product, fast shipping
September 16, 2025
Updated review

Just as expected, great price, great product, fast shipping.

Date of experience: September 6, 2025

Great product
August 17, 2025
Previous review

Great selection of products and prices. Shipping takes a few extra days if shipping to US, so plan for that. Everything has been wonderful.

Date of experience: August 6, 2025