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CabinetParts Reviews Summary
CabinetParts has a rating of 4.6 stars from 2,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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Of the two orders I paid for one was partially wrong, partially incomplete AND was sent to the wrong address. In both cases my order was for 21" 563F slides. I am still waiting for the second one to arrive after three weeks. The tracking number indicates a delivery. I did receive the locking devices but not thye slides. Save yourself some massive headaches and find a reliable supplier. I am now going to ask the German manufacturer to reimburse me, because they referenced Cabinetparts as a certified supplier.
I needed cabinet handles to match existing handled. Cabinetparts.com had a large selection that included what I needed. The price was good and the delivery was very fast.
Will order all my cabinet parts here going forward. The online process was so user friendly. Not like the 'I will get to you when I can in store experience at The Home Depot'. Thank you.
Tried to chat and call but couldn't get connected. Not 100% sure I am ordering the correct part.
The rail should come with screws and pins
My order was incomplete and incorrect. Natasha in customer service reordered the missing parts. I was satisfied with the correction and how my order was handled through customer service
I was able to easily find my "hard to find" part, and it shipped in a reasonable amount of time.
Fit was perfect!
Website was easy to navigate and prices were awesome I purchased all the hardware for my cabinets, on delivery of the box with the hinges it was missing all the hardware contacted cabinetparts on a Thursday they said the warehouse had dropped the ball and didn't pack the mounting screws was informed it would be shipped the next day on Friday, after a week of not receiving the missing mounting hardware I contacted them again was told for some reason the warehouse didn't ship the order, received a confirmation email later that day stating my order had shipped currently waiting for that order to be delivered.
Fast efficient service. Large selection of replacement parts.
The person a dealt was very helpful
This is the best service I've ever had and the best experience I've ever had shopping online
Vert satisfied with all of my transactions with your company. Thank you.
Slow delivery
The blowers offered fit our wood hoods properly. The price is good and delivery is speedy. We will order again.
The customer service is good - whenever I have called they have resolved my issue.
My only concern is.
Whenever I place an order ( 3rd time now)
The tracking number doesn't work
And I have to contact the customer service in order to process my order.
The order / tracking process needs improvement
Thanks
Good team supporting us
The first cabinet/trash can insert was too small (our mistake). So, my husband returned it and then went and ordered a new one. However, I paid for the first one and he paid for the second one. It has been almost 2 weeks since we sent it back and I have yet to receive a refund for the return. My husband was online with customer service yesterday and they promised to fix the issue, but this morning I still do not have a refund.
I ordered 8x hinges and one hinge was incorrect while another one was missing a small screw used for fine adjustments. I have pictures to show that I was shipped 7x regular hinges for 0.5' material and 1x soft close hinge for.75' material. Customer service has still not responded to my request to fix the order
I like the Salice 3 cam hinge design and they are very easy to install!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members