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CabinetParts Reviews Summary
CabinetParts has a rating of 4.6 stars from 2,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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No problems so far, received order without issues
I was looking for a trash can with specific measurements. I found a trash can on Cabinetparts.com website with the measurements I needed so I ordered it. They sent a trash can with completely different measurements. I did the "live chat" online only to be told that someone would get in touch with me. That's is not how "live chat" is supposed to work. So I received an email that contained a link with their return policy. I replied stating I would prefer to send back the incorrect trash can and for them to send the correct one. They replied several days later stating they only have a return policy and I could place a new order at any time. It was THEIR fault that I now have to send the incorrect trash can back. If I place another order, I guess I have a small chance of getting the product I ordered.
I would not recommend ordering from this company. I can understand that people make mistakes... someone picked the wrong item off the shelf to send to me BUT they should make it right by sending me the correct item in exchange so I don't have to do the leg work for THEIR mistake. I have no confidence in this company to do the right thing. I will not place any more orders with them.
No problems to date.
Good product at a reasonable price.
Thanks for the fast service.
Got what I wanted very quickly with no errors.
Great experience. Will use again when needed.
Great products, fair prices. Thank you!
Website easy to use and we found the part we needed.
The hings work Great fit perfect
Prompt service. Online description accurate.
Packing was terrible. Good thing the slides are pretty tough but it's still amazing some or all didn't escape the carton.
But have to say delivery was fast.
Correct part received! Thanks!
I experienced a significant delay in the delivery. Also, although I believe the cabinet hinge will fit, I think I will have to have new holes drilled into the cabinet and therefore need to find someone to install them. I'm not happy about this.
I got exactly what I wanted and very quick!
Glad to have found them.
Parts were exactly as requested and worked fine as replacement hinges for 20 year old originals.
Easy order.
Simple and easy
Having a diagram with precise measurements of all parts of the hinge was extremely helpful and enabled me to order with confidence. The hinges fit perfectly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members