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CabinetParts Reviews Summary
CabinetParts has a rating of 4.6 stars from 2,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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I placed two separate orders, both for cabinet drawer undermount hardware. The first order arrived and one of the blum soft close undermount slides had a small, but fragile adjustment piece broken. I sent a message and they offered to reimburse or replace. Glad they took care of the concern and did not deny me for a shipping concern. Thank you very much, my second order was also exceptional.
Will not be purchasing from here again. Pricing was high for one hinge, shipping even higher. And to top it all off, the hinge didn't fit.
Pleased with the quickness in delivery, however, I will have to return them due to being the wrong size.
Needed hinge to fix mom's cabinets. Could not find hinge in local hardware store. Found part on this site. Ordered it on my phone and received it in the mail a couple of days later.
Parts ordered worked as replacements for discontinued parts.
Fast and easy, perfect Service. Website help me locate the exact right part. Pricing was attractive. Shipping was very fast. Love this cabinet parts.
Purchased to replace on our Italian MCM crushed velvet sofa. They worked perfectly. Solid and stable.
Wrote and sent a photo to customer service looking for an obscure but critical part for my kitchen drawers. They responded that day with a perfect solution which was delivered within days. Problem solved, no more cabinet drawers drama or frustration. Beautiful.
Ordered a pair of drawer slides to replace a left one that i bent. On check out after hitting pay now, i noticed them. Didnt need em. I looked for the silver lining of having some spare parts.
Nothing of note, ordered by stuff, got what I ordered with no issues. Everything came in good repair. Would order from them again
We had the wrong order delivered to us but the correct one came in the next day in great condition.
Great price & great service. I was missing some bracket from my order and they responded to my email and shipped the missing parts in less than a day.
I ordered drawer slides for a vanity. I thought I had ordered soft close. I received self close. It was not until I had installed the slides that I realized that I had the wrong type. They refused to let me return them. Because they had been installed. I had intended to re-order the correct slides. The only thing they offered was a discount on my next order. No thank you. I will not be doing business with this company again.
Was hard to find hinges for my cabinet as they are 23 yo. They had what I needed and at a reasonably price and delivery was quick.
Got wrong item and ordered too many of another. They sent the right ones and gave me some credit. That's good customer service. I've spent a lot of money on this site and never had a problem.
One item about online ordering it's hard to get a good picture of some items with just a one view picture view when ordering particularly with drawers pulls.
Also a recommendation would be to group related items as in a particular line of a companies somehow together. I know sometimes it has options basically sizes or different lengths. It was very difficult to order the same item in two different sizes. Sometimes I liked it but then could find a match in a size up for larger drawer. After spending so much time building these cabinets and 18 drawers. And I have to say I'm not in love with the pulls I ended up using. To change them I would have to match the hole spacing. I found one I liked for the smaller length but the longer one didn't match. I eventually just gave up on it.
My order was very easy to place and received in a few days! I had no problem replacing them. Thank you.
I was really worried about ordering these. I'm a girl and I didn't know anything about hinges. I found what I thought was right but didn't know what the heck an overlay was! I watched the video and felt confident enough to place an order. The hinges are exactly what I needed and I ordered the right overlay!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members