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CabinetParts has a rating of 4.6 stars from 2,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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Received a damaged item. I emailed pics of deficiency and they shipped me out a replacement. Excellent customer service.
The representative was very helpful in helping me find the correct replacement hinge for my cabinets that are over 40 years old.
Ordering was easy, shipping prompt, product just what I expected.
I ordered hinges which I received in 4 working days. Excellent service, truly appreciated!
I received my parts on time and it was exactly what i needed. Please consider better photos of the parts on your website. I ended up buying both variants because they were so cheap and i couldnt tell the difference from the pictures or description.
The bronze drawer pulls are just what I was looking for.
They arrived quickly and packaged perfectly.
A nice addiction to our kitchen.
The instructions should have been more precise and readable. They were tiny pictures with little description or wording. The steps in the online video didn't match those in the instruction manual. It wasn't clear about which screws were used where and how many—various holes but not enough screws. A template would have also been helpful to level and line up the brackets at the back of the cabinet that were hard to see, measure, maneuver, and hold. The product it self is excellent!
Prices were competitive and drawer box quality was great. Delivery of drawer boxes was quicker than expected, given they were custom built to size. Only thing to be ready for is multiple shipping points. We received items from multiple locations in the U.S., so we received several different notifications from the carriers. No issue, just an FYI.
I accidentally put a box of screws on my order and asked to be refunded and I got an immediate response. Thank you so much.
I don't think it's your mistake but the drawer slides do not work with my Brookhaven kitchen cabinet.
The hardware you sent me does not work with my cabinet.
Are there options or recommended solutions I can try?
Good Morning,
A very quick prompt process for ordering through Cabinet Parts. Customer Service is very quick with their replies as well. Very nice company to do business with:)
Barbara Flowers
FSR, Inc.
Very good quality and great delivery time. I'm very happy with the service. The sliders fit perfect and they were heavy. Exactly, what I was look Iooking for. Thank you.
Order was processed quickly and accurately. Good price on new soft close hinges for my cabinets
Very Good Services and shipping very fast!The product description is accurate, and the material is of good quality
I was glad that a company offered samples for purchase as it is important that I match the existing formica sheet as much as possible. The selection was great too!
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
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