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BuySPRY

1.8

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BuySPRY Reviews Summary

BuySPRY is an e-commerce company that sells high-quality refurbished electronic devices, including computers, phones, and accessories. They offer a wide range of products from various brands, with a focus on delivering the best products to customers across the United States, Mexico, Canada, and Europe.

This summary is generated by AI, based on text from customer reviews

service
24
value
25
shipping
24
returns
17
quality
23

We monitor reviews for authenticity

Canada
1 review
3 helpful votes
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Returns headache
July 25, 2020

Bought a reconditioned phone through Bestbuy website. It arrived faulty. They never answer your calls. Email correspondence was tedious as hell. Returns process was a living nightmare. I learnt a painful lesson

Date of experience: July 25, 2020
Texas
1 review
2 helpful votes
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I bought from BuySpry an Unlocked A1660 iPhone 7 for little more than $300 dollars.
The phone itself was impecable and I couldn't believe it was refurbished or used. It worked like a brand new phone out of the box. Luckily Apple called me up and told me they had fixed my old iPhone 7 and they were sending it back to me. I now had 2 Unlocked iPhone 7's. The Apple repaired iPhone turned out to be a replacement and I think the BuySpry iPhone worked better than the "Apple Replacement Device" I am using now.

Always buy the best with the most, that's the only way to be able to grade a phone.

Sadly I had to return the phone I bought from BuySpry, since I couldn't have 2 of them. That would have been a waste of money so I sent it back. Thank God for Amazon's return policy. I got a full refund after I followed the instructions on how to "Sign out of the device" and wiped it. BuySpry has those little papers with instructions inside the box.

I don't see them selling much on Amazon anymore, maybe that was the last good iPhone 7. But that phone looked new. There was not one scratch on the aluminium case finish at all, felt new. I should now since I bought my last iPhone 7 at the Apple store. The worst thing about Apple is the wait time, you have the money but you still have to wait In line for a stinking Sales representative to Sell you the phone. I don't want to put any proof of purchase since I already got a full refund from BuySpry, so I couldn't we'll enough leave a good review on Amazon either admitting to myself opening and using the iPhone. That's a 15% Deductible charge from my full refunded amount. So I may as well leave a good review here, not on Amazon. Their warranty is the Same as the manufacturers, as if they were brand new, same as the Apple warranty and such. So buying an old iPhone 7 during the iPhone 11Pro release means that Apple will give you time to buy AppleCare as well too. I think, I'm not sure. That's really good though.

Date of experience: June 25, 2020
Oregon
1 review
5 helpful votes
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Total Scam Artist!
June 13, 2020

Don't waste your time with this company!
I had horrible experience with them. Bought two phones off eBay with them, selected EXCELLENT Condition only to receive a phone that was no way 8/10 or excellent, deep scratches.
Customer service is awful! I did nothing but argued with them. Said they'd give me $15 back when I paid nearly $600, wasn't able to return phone because it's currently the only phone I have and desperately needed one.
A normal company would offer to return more than $15 not them though. Don't trust them with returning the phone anyways because of all the reviews, so I just ended up settling with the $15 so I don't have to deal with them anymore and I'll just take my phone into a family friend to get a new screen.
Terrible company DO NOT BUY FROM THEM OR ANY 2nd or 3rd party sell.
If you see their company name just RUN! I wish I would have seen the reviews before hand

+4
Date of experience: June 13, 2020
New York
1 review
4 helpful votes
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They sent me a phone with a defective camera that cost $258. I shipped it back to them. I waited 4 weeks for a refund. They NEVER CONTACTED ME TO TELL ME they claimed they received the PACKAGE EMPTY. THEY WILL NOT PROVIDE ANY REFUND or REPLACEMENT PHONE and now I am paying interest on the $258 for A PHONE I DO NOT HAVE. AWFUL. STAY FAR AWAY.

Date of experience: May 12, 2020
South Carolina
1 review
12 helpful votes
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Visually damaged phone
February 19, 2020

Bought iPhone 8 from Walmart.com, the phone I got looked like it was dropped many times on concrete. I suppose this passed as refurbished! See pics...

Date of experience: February 18, 2020
Germany
1 review
2 helpful votes
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Bought a product from groupon that had a warranty through buyspry. The product was defective so I returned it for another which was defective as well. Tried to get a refund from groupon but they only gave me the option of dealing with buyspry. I contacted them and they claimed that a refund is not an option that only groupon can do that and they could only replace the item after I return it to them and once they receive it. Their warranty information clearly states that they can repair, replace, or refund the item but they claim that is not the case and that they can only replace the item and even claimed I agreed to this. Total scammers and thieves. Avoid them at all cost and never buy any product that has a warranty through buyspry.

Date of experience: January 9, 2020
Connecticut
1 review
6 helpful votes
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DONT BUY!
December 28, 2019

I bought 2 iPhones from BuySPRY off Walmart thinking they have to be legit if Walmart is selling it. And wrong both iPhone X's I bought are having problems with screws missing. DONT WALK... RUN AWAY FROM THIS COMPANY!

Date of experience: December 28, 2019
Washington
1 review
6 helpful votes
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RIP OFF ARTISTS!
November 26, 2019

Bought an iPhone 7 in red didnt work properly since I received it was also missing important screws out of bottom of phone and they argued untill the 90 days were up and told me to go have it fixed somewere else!

Date of experience: November 26, 2019
Florida
1 review
8 helpful votes
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DO NOT BUY FROM BuySPRY
November 11, 2019

DO NOT BUY FROM BuySPRY! Whatever you do, DO NOT order from this company. They sell faulty products with just enough shelf life to get past their 90 day warranty. We bought my son a phone who's battery stopped holding a charge a week before the 90 day mark but BuySPRY did not reply until after the 94 day mark (which was past the warranty). It was his birthday present and after contacting I got the "not our problem" answer. Do not waste your time buying from them! Businesses like this have no business even being able to sell products on Amazon! I will be contacting every possible outlet to provide negative reviews. This is a classic example of "You get what you pay for" and my advise is spend a little more instead of dealing with a SCAM company like BuySPRY!

Date of experience: November 11, 2019
California
1 review
9 helpful votes
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I purchased a refurbished phone from this company and within one month it stopped working. The phone was sold with a warranty from an outside insurance provider, so I filed a claim and sent it back. After several weeks I got the phone back and although it turned on, it did not read the SIM card, so it was unusable as a phone. Bottom line, both the product and the warranty this company sell are worthless!

Date of experience: September 10, 2019
New York
1 review
9 helpful votes
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I bought a refurbished phone off a BuySpry vendor on eBay on June 1. A mere 2 months later, the phone has suddenly broken. There was no physical damage to the phone. One morning it died and wouldn't turn on since. I was on the phone with Apple support for 2 hours updating and restoring the phone to no avail. When I went into the Apple Store they said there was nothing they could do. They offered to buy a brand new phone for $350, the same price the refurbished phone costed. This experience has been such a disappointment because not only was the phone overpriced, but defected as well.

Date of experience: August 12, 2019
Florida
1 review
7 helpful votes
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I received a phone with a small crack in the corner. When I put a normal protective case on the phone, the crack spidered across the screen and buyspry will not replace the phone because I put the case on it.

Date of experience: July 31, 2019
Florida
1 review
6 helpful votes
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The speaker on the iPhone 7 sounded like the voice was out of a tin can.
With the volume turned all the way up it was still very difficult to hear and was muffled.
The body of the phone at the bottom was loose.
The back of the phone had little chips in the paint like it had been pressed into gravel or run over.
File a complaint with your local consumer protection office or the state regulatory agency or licensing board that has jurisdiction over the seller. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies. Put this company out of business.

They are selling defective products and they know it, look at the horrible Amazon reviews for BuySPRY.

https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection

Date of experience: July 30, 2019
New Hampshire
1 review
6 helpful votes
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Purchased through Amazon and delivered on time, however, it came with a defective cable and the phone became superheated and it worked for about two days and died. Now in the process of returning it hopefully, I will be able to receive my refund.

Date of experience: July 22, 2019
Texas
1 review
8 helpful votes
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Purchased an iphone through groupon & its overheating & won't charge. Had it for less than a week and already going through the return process. Steer clear if possible!

Date of experience: June 23, 2019
Virginia
1 review
6 helpful votes
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Bought an iPhone through Amazon and it was received with no charge. Took 8 hrs to charge and if unplugged it shut down immediately. It was old and had no use was not even able to set it up.
DO NOT BUY ANYTHING FROM BUYSPRY!

Date of experience: June 23, 2019
California
1 review
6 helpful votes
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I bought one off walmart. Didn't realize the sale was coming from another party. When it arrived, phone was scratched up, near dead battery, and a pixel was broken. Husband is an iphone tech, so he handled replacement. Just recieved it today, and theres still an issue of a broken pixel and battery needs to be changed. Company is unreliable

Date of experience: June 21, 2019
Germany
1 review
9 helpful votes
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Weird company!
May 22, 2019

I bought a iPhone from third party website like Walmart. And such. I did my return and never got my money back the right timely manners. They ship through fedEx which make you do all the work to get your package. Or they even said that you can't get your package unless it's the exact address. Such a hassle for something you paid for already. And did all the work to return it myself through mail! Called Walmart and they don't even have a clue why I still haven't receive money back. Never buy phones or electronics from this Spry company again!

Date of experience: May 22, 2019
GB
1 review
3 helpful votes
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Crooks!
April 30, 2019

Bought an APPLE Phone, Never arrived... Refused to refund... Customer Service is EXTREMELY rude! The wait on Phone is on average 60 minutes

Date of experience: April 30, 2019
California
1 review
8 helpful votes
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I purchased a Samsung Galaxy S8 from them in November. 4 months later the cell company stopped service to the phone. T Mobile told me the phone was reported as STOLEN MERCHANDISE. I asked BuySPRY to replace the phone and they flat out refused. No refund, no exchange not even a apology! Stay away from these crooks.

Date of experience: April 27, 2019