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BuySPRY

1.8

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BuySPRY Reviews Summary

BuySPRY is an e-commerce company that sells high-quality refurbished electronic devices, including computers, phones, and accessories. They offer a wide range of products from various brands, with a focus on delivering the best products to customers across the United States, Mexico, Canada, and Europe.

This summary is generated by AI, based on text from customer reviews

service
24
value
25
shipping
24
returns
17
quality
23

We monitor reviews for authenticity

Puerto Rico
1 review
2 helpful votes
Follow Alvin D.
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My 2 Apple iPhone SE 2nd Gen (2020) 128GB Fully Unlocked Smartphones arrived at scheduled time and in good conditions. Since they are refurbished I bought them Apple iPhone 7 / 8 / SE 2020 Case Waterproof With Screen Protector Series and Military Grade Shockproof. These cases let them wireless charge without problem. IPhones 2020 SE2 are working great! Thank you BuySPRY.

Date of experience: July 1, 2021
VE
2 reviews
0 helpful votes
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Excelente
June 30, 2021

En varias oportunidades he comprado con BuySPRY y todos los artículos me han llegado en perfecto estado, estoy muy contento con sus productos, y seguiré comprando. Muchas gracias

Date of experience: June 29, 2021
Nicaragua
1 review
0 helpful votes
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The phone is very good and all is working.is a very good purchase. I am very happy, and will be back

Date of experience: June 28, 2021
Israel
1 review
1 helpful vote
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Fast and accurate shipping method
Good package fast delivery
This is my second time i buy from this seller

Date of experience: June 19, 2021
Ohio
1 review
0 helpful votes
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Everything want smooth from buying to shiping. Bought a motorola phone fro them on ebay. I refer them to any costumer

Date of experience: June 17, 2021
Tennessee
1 review
0 helpful votes
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No service
May 31, 2021

I purchased a phone from this company over two week ago and on delivery the phone was no in the box. I have tried to contact someone for the last two weeks and no response. They took my money with no problem. I will neve us this so called company again it is a scam and the number they give you does not work and emailing them is a waste of time

Date of experience: May 30, 2021
Maryland
1 review
2 helpful votes
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This place is bogus the phone came on time and was nice but I only had it for a Week before it became defective a little water splashed on it and boom the screen went black acted up and all that I had an IPhone 11 ProMax like come on a little water wouldn't have damaged a 11 promax like that that haven't returned my money yet but they accepted the return and still haven't gave me my money back. This just goes to show I can't shortcut my way into anything just get it from Apple. And every since it has happened I've been trying to contact them. NO RESPONSE.

Date of experience: May 19, 2021
Canada
1 review
0 helpful votes
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The Worst
April 19, 2021

Hi,

I really hope other people are not making the same mistake i did and are randomly ordering from BuySPRY because this "company" is the absolute worst. Not only did i see from other reviews that the some of the products that were purchased were deemed "stolen" but I also mistakingly bought a refurbished Apple Watch through Best Buy from BuySPRY. Once it arrived, I had immediately noticed that the screen was scratched SO bad. I then went to check the battery health (because refurbished items are supposed to come with a new battery) and it was at 90% (not good). Finally, the item DID NOT come with all packaged contents, in fact, it came with a KNOCK OFF wrist band; and only ONE for that matter. The Apple Watch is supposed to come with two different sized bands.

So please, do not make the same mistake I did and purchase anything from this company.

Date of experience: April 19, 2021
Wyoming
1 review
1 helpful vote
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No package arrived
April 16, 2021

Ordered my cell phone and it was shipped within days. Package got lost for over a week and no help from buy spry and no refund. I have called Fed ex about it more times than I can count. They advised me to call Buyspry which I did. I finally asked for my money back. They said they can't do that until I get my package. What part of its lost does nobody understand? Very disappointed at this time.

Date of experience: April 16, 2021
Tennessee
1 review
0 helpful votes
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I guess I wasnt the only one!
April 8, 2021

I really wish they allowed 0 stars. This company sells used or broken products. I purchased at walmart.com beat headphones and they sold me a fake/cheap headset. They told me to contact apple and when I did apple said that the warranty was out 2 years ago. That is insane. I contacted the company many times to let them know that and they told me I needed to get them repaired myself. I hope people read this review before they buy. Beware! They sell broken/used products and dont care. Tell me how can this break like that on both sides after maybe 3 times being used? Horrible. And that's not the problem the company knows they sell bad quality items and they are not even willing to help you rectify the situation which makes the consumer feel like they just got robbed. Hmmmm. Shame on them. I hope this doesnt happen to anyone else.

Date of experience: April 8, 2021
Canada
1 review
2 helpful votes
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HORRIBLE HORRIBLE HORRIBLE.
February 19, 2021

If I could give it zero stars I would. I bought a Macbook laptop, refurbished. On day 89, literally, it stopped working. It would make the boot up sound, but the screen remained black. It did not occur to me to look into warranty because I thought it was a fixable problem. I spend the next few days trying to find solutions online to fix it. Nothing worked. I called Apple who tried to direct me over the phone, but those methods did not work. So an appointment with Apple was made, which took a few days. Then I dropped it off and they took a day to inspect it. It needed a whole new screen, which costs 750$ including labour. I then contacted Buyspry for a warranty. Yes, I was a few days out of the warranty period, but I started looking into the situation immediately. It was not as if I didn't do anything to try to problem solve. Apple also noted that the tracking pad was not functioning well and would cost $400 to repair. I am out $900 (the price I paid for the laptop) and no laptop. Even a partial reimbursement would have been appropriate. Not only will I NOT recommend BuySpry, but I am actively going out of my way to tell people not to buy from here. I appealed their decision twice and received a generic email rejection each time. Horrible refurbishing, horrible customer service and horrible experience. This is my first review on any product ever. I am not someone who posts any reviews usually but I am here because I am completely dissatisfied and disappointed.

Date of experience: February 19, 2021
New York
1 review
5 helpful votes
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Horrible service
February 11, 2021

I was shipped a defective device and I've spent multiple days trying to contact them to sort things out. The customer service phone doesn't work and they don't seem to reply to any emails. I'm absolutely appalled with the lack of care this company has shown.

Date of experience: February 11, 2021
Canada
1 review
2 helpful votes
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IPad
January 13, 2021

This is the worst company to buy from been trying to get ahold of them since December 26 2020 on a iPad that doesn't work they won't return emails and got it off best buy site they won't help I will never give either company another dime

Date of experience: January 13, 2021
Canada
3 reviews
1 helpful vote
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Did not honor agreement
November 30, 2020

Returned iPhone 11pro. They said I would get refund in 3 to 4 days. It's been 2 weeks. Their phone number doesn't work. They don't respond to emails

Date of experience: November 30, 2020
Arizona
1 review
2 helpful votes
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Scammers
October 20, 2020

I bought a phone with them on groupon. The phone does not work at all. I took it to apple store, the phone cannot be set up. The processor is completely destroyed. I never had issues with Groupon before, so I thought I was dealing with a legit business. The company does not respond me. Nobody answers the phone either. I believe the only good reviews here are from them writting about themselves. We should file a lawsuit against them. I even heard that if I ship the phone back, they will claim that the box got there empty.

Date of experience: October 20, 2020
California
2 reviews
2 helpful votes
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I have contacted this company multiple times - the representatives are abrupt, unyielding and unhelpful. I purchased an iPhone 11 that was less than $100 from a new one - does not come with any original components and the phone was in poor condition. It's not worth the savings - they are a nightmare if you have to contact them about any issues with your order/product quality.

Date of experience: October 14, 2020
District of Columbia
1 review
0 helpful votes
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Great prices on Macbooks
September 29, 2020

A friend of mine from Other World Computing (he buys in bulk from Buyspry) recommended this seller to me to purchase a 2020 Macbook Air. I bought mine for just under $900 and it came with the original box and all the accessories. Surprised to see that this seller with an over 99% satisfaction rating on eBay (where I bought my laptop) has such low review scores here, something smells fishy

Date of experience: September 28, 2020
District of Columbia
1 review
0 helpful votes
Follow Maria D.
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My phone arrived in good condition, i liked the box it came in. I got it from Amazon and enjoyed it. It still had some warranty from Apple so that was a nice bonus, I would definitely recommend.

Date of experience: August 21, 2020
Australia
2 reviews
4 helpful votes
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Bought on ebay
1. Sent package late
2. Was not told about import fees
3. When opening a return they harass you and get ebay to close i
4. Constantly ask you for a good review through the whole thing, im guessing before you realize they are screwing you over

AVOID

Date of experience: August 6, 2020
Tennessee
1 review
3 helpful votes
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Highly Upset.
August 1, 2020

So I bought an IPHONE 11 let me tell you not even a month in. Matter of fact last Thursday I was at the gym and all of a sudden my wifi AND bluetooth go out on me. Out of nowhere, like I didn't drop it, nothing wrong with it all. I tried to turn it on and off you know like normal wifi problems. That aint work. Mind you im in the middle of a workout, I mess with it a little more til i figured it wasnt coming back on... Overnight I try and reset it thru itunes to let it update. I thought it was an update issue. Wasn't that, so I call apple support next morning. Employee says she'll set up an appointment with apple support in BestBuy for the following Friday(yesterday). Before this I took it to a few iphone fix places to see if they could figure out the issue and they couldn't... It took about 10 resets for apple support to figure out they determine the issue of the matter. UNFORTUNATELY, I don't have apple warranty so I couldn't get it fixed unless I blow $400 extra on what I paid for the phone which was $749 including warranty. I should've known from the box it came from I wasted a whole check! Also, I emailed them thru EBAY and they started out apologizing and saying we will give you a refund blah blah, but up until now I have heard NOTHING! I am in NEED of a phone and DO NOT want to pay for another one! Everybody is trying to scam someone these days and Im tired. Have this company shutdown! This company is also distributed thru WalMart!

Date of experience: August 1, 2020