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Buyee has a rating of 2.7 stars from 320 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buyee most frequently mention shipping fees, credit card and next day. Buyee ranks 15th among Mail Forwarding sites.
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I love everything about buyee! I love the different plans we can choose from and the stuff we can buy
I've personally shopped with Buyee for over two years now and have always had great experiences shopping with them. I usually purchase items through Mercari, however I have also made purchases with their partnered sites such as Capcom and IZ*ONE Official Shop. The site is clean and easy to use and their customer service is great and responds pretty quickly to inquiries. Buyee makes it so much easier to purchase items from Japan: it used to be very difficult but thanks to sites like Buyee, it is much easier now.
I notice that Buyee frequently puts out promotions for lowering or even completely eliminating their international shipping fees, but only for their first-time customers. I don't understand why, considering that even on these promotion pages, they explain that they made the promotion in response to complaints about the high shipping fees, but what about their loyal, long-time customers? Why do only first-time customers have the chance to benefit from a significantly-discounted shipping rate? I hope Buyee will also offer better discounts to their returning customers as well.
Good service for shipping out of shipping.
Fast shipping.
Clear about all extra costs.
Would recommend to others this service.
I've used Buyee quite a few times recently (both for Yahoo Auctions and Mercari), and overall I've found them to be efficient and their fees reasonable. I have purchased laptop parts that are much more expensive outside Japan and using the small packet service this keeps shipping costs low.
I have been using Buyee for about 2 years already and I have not found any other better websites than Buyee. The products that I have made and received are all in good conditions and there are no problems. Buyee's services and promotions drives me to buy more as their promotion benefits me as I kept on spending. I would say Buyee's customer service are doing a great job in assisting me on my shipping problems especially during this COVID-19 pandemic. Overall, if you are looking to buy items from Japan without going there, Buyee is your best choice.
Buyee websites are convenient and easy to use. But I should to look more attention to package packaging! And could work with more shipping companies, and be more flexible with shipping.
I have started using Buyee to bid on Yahoo Japan auctions several years ago.
Never a problem, never a issue. Always flawless service!
I recommend using it!
I enjoy using Buyee so much! Lot of choice and various items!
I recommend using it since there are lot of market places!
One of the worst forwarding company out there. There are so many loop holes they don't tell you and tries to scam people who has no idea they are been scammed.
For example there are cheaper ways to send the boxes to your home but Buyee will only send the box with the method they choose. This is probably because they get some commissions from the postage companies.
Another is that some sellers on websites like yahoo auction offers free postage or cheaper postage fee for multiple items but this doesn't apply if you are buying through Buyee. Buyee claims they ask the sellers to send items individually with tracking to avoid problems but this is all bull$#*! because one of the sellers told me that he sent Buyee my package as a bundle which cost roughly 650 yen but then Buyee charged me 650 yen per item in the box which turned out to be about ******* yen because I purchased about 100 items from this particular shop. I presume the ******* yen goes straight into their pocket!
This company is an absolute fraud and I do not recommend to anyone to use these guys. There are cheaper and more reliable forwarding companies than these criminals.
So far I have had a good experience, but sometimes I have received a huge package even though the content was very small and therefore paid too much freight
Excellent service by buyee. Always update info about my order. Item packed and received in good condition.
This is the best site I have ever been on just think it they have it at the best prices top quality goods auto parts cell phones labtop and so much more I already recommend this site to all my friends and family
Very helpful proxy shipping service and reasonable fees, especially if we want to import from Japan but sellers don't take American credit cards or ship to the US, such as from suruga Japan. Also could bid from yahoo Japan auctions
Pretty good packing and consolidation of packages if needed. Have been using them for several years so far with no problem. The buyee website is clear to navigate and check order status as well.
Amazing service, cheap prices and fast postage. I have used this company a few times to import toys and it has always been amazing
Good experience, the proxy service is useful, prices are cheap and they issue many coupons from time to time to get discounts. I placed my orders and I am still waiting to receive everything but I'm happy with it already.
I received a 3000 yen discount coupon very early on in my experience with buyee and was happy to discover and use it recently. You have about a week to use it which is a decent amount of time for such a great discount. You have a second chance to use it if you cancel your order and enough time to cancel if necessary. There are some plan fees since buyee is a hosting service but it is relatively cheap (about 1000 yen but 500 yen cheaper at the moment!). Shipping is a little more than usual due to covid at the moment I assume but is relatively the same as you'd find in most other places. They offer ways to receive more coupons and send frequent emails with deals and discounts on their site. Will purchase from here again soon!
First of all, it is hard to connect to the online customer service. I have to wait more than 30min online to get a response, or even not.
The additional fees are quite expensive, if I buy an item of 300yen in the auction, the basic additional charges are like 1000yen, with the domestic shipping of min 100yen and another international shipping cost. This is at least triple or quadruple from the original cost of the product. Some addtional charges are too expensive for tiny products especially the protective.
The basic additional charges should be affordable if it is decreased to not more than 300yen with the same service.
Buyee (auction) is worth and recommendable using it for commercial products but perhaps not for personal purpose.
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The reason why I used Buyee is because I cannot access to the Yahoo sites without living in Japan. I was very unhappy that Buyee refused to provide me the contact of the seller despite I won the auction and I have to right to know. Other than those mentioned above, everything is good therefore I rate this a 3 star experience.
I have been buying a lot of shopping with buyee, from autions on yahoo for idol merch to buying on mercari
I really love how easy it is to auction on the site and buy at Mercari
All my boxes have arrived safely and the contents without any damage since buyee makes sure that the boxes are well protected
I have been using Buyee to purchase collectibles from Yahoo! Japan Auctions and other Japan-only sites for some months now. The process is pretty straightforward and many shipping options are available once products reach their warehouse. You have the option to consolidate packages and store them for 30 days for free. Their fees are very reasonable and their service is fast. There are coupon campaigns all the time and they even have a Firefox extension to add products to your cart directly from supported websites. So far, I haven't had any issues with them. Seriously, I would not hesitate to recommend Buyee to anyone looking for a service of this kind!
As proxy for international buyer, the site is very user friendly. Though there is a lot feature missing from original site. Buyer have multiple option for payment and shipping with estimated time and cost.
Answer: It's a scam, at least to my definition. They lost an item I bought and claimed the warehouse is "preparing it". When I stated that I wanted a refund because it was lost (warehouse maintenance for 2+ weeks?), they told me tough luck and that they wouldn't do anything.
Answer: Well the thing is they do correspond with you, but either way they don´t understand what they wrote or they just having fun with writing useless sensless E-Mail which completley ignore the context of what you wrote to them before which is just frustrating for everybody, cause the might think, hey we are overseas... so what can they do right?!
Answer: Yes there is a website called neokyo but I think it no longer supports Mercari Japan. Best for Amazon japan and other websites. I've heard the shipping is a bit cheaper
Answer: One where I was really happy and wasn't drowned by fees? No.
Answer: Didn't know at the time when I used them that there were alternatives.
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