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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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This is my 2nd purchase with Burrowmax. Bill answered all my questions about the 1600r and my older TT350.
Awesome Fast shipping service. Website is easy to navigate through.
Great ordering and overall experience. Helpful, friendly staff. Parts were exact and on time.
We have not put the bike together yet so I can't give a review on the product at this time.
The site was easy to navigate, the videos were helpful, and the ordering process was simple.
Good service and fast delivery
Love the pit bike we bought for my son
The box was in complete shambles when it arrived. I filmed opening it just in case. Also, the rear tire needs adjusted as it doesn't spin freely...i don't know how to adjust it
Great Service and Products! Extremely satisfied with my purchase and order process.
I love the bike overall. Just need the fork clamps to be stronger. And if it is ridden in mountainous areas for a time the motor will start to over heat.
Ordered on Saturday came in on Thursday!
Fast delivery and easy to assemble so kids were using within an hour of delivery! Easy to charge, fun to use and no maintenance for the parents! Great starter bike for kids!
Ordering was a snap, Still in box and will stay that way until closer to Christmas
Easy to use web site, Bill is a nice person to talk to through emails.
Easy as can be $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Item was easy to locate on the website. Shipping was fast and I got the correct item and it fit perfectly. Thank you!
Thanks for my part it came in quick timing and great product
Shady and unethical practices with this company. They will charge your CC as soon as order is placed whether item is in stock or not. You will then be charged nearly 3% of the price should you decide to cancel the order, even if it has not shipped yet. You will NOT get a full refund! This is a RIP Off! Do NOT buy anything from Burromax unless you are 100% sure before hitting the "Buy" button. That's what happened to me. In my case I was canceling my order so that I can re order it with a coupon code. Needless to say, they lost my business and I lost $61.35 for nothing! Lesson learned.
Fast shipping works great highly recommend ordering through them
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally


Corbin Y,
We regret the charge that Paypal imposes on you, the buyer, in the event of cancelled orders. Please understand their policy before using the service.
About 1 1/2 years ago Paypal changed their policy and they do not refund processing fee's of 2.9%.
In your case, becasue you used pay pal to pay for this item, we cannot refund processing fee's. Our records show your item was in stock and we would have shipped it--there was not a backorder. Anytime we do not have an item you are notified and asked if you would like to "preorder" items.