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Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.
The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.
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Shipping was fast and I got exactly what I paid for. This bike is awesome and worth the price.
The website made it easy to order and the bike arrived quickly. Tiny crack in the decorative plastic on the front fork. But nothing mechanical.
Found what I needed fast and easy and worked out great
Easy to order, for someone is not good at online shopping. Fast shipping.
Thanks!
Great experience from the start. My only complaint was the box was in rough shape. Other than that product is great.
I ORDERED A BURROMINI BIKE ONLINE FOR A CHRISTMAS GIFT FOR MY SON. I WANTED TO MAKE SURE IT WOULD BE HERE IN TIME SO I TRIED CALLING THE CUSTOMER SERVICE NUMBER. I GOT A VOICEMAIL BUT DIDN'T LEAVE A MESSAGE. I HUNG UP AND CALLED AGAIN CHOOSING A DIFFERENT OPTION FROM THE MENU. A GUY ANSWERED (I CAN'T REMEMBER HIS NAME) HE WAS AWESOME AND GAVE ME AN ESTIMATED DELIVERY DATE. ABOUT 20 MIN LATER I GOT A CALL BACK FROM THE SAME GUY SAYING HE WAS RETURNING A MISSED CALL (FROM MY ORGINAL CALL THAT WENT TO A VOICEMAIL). I WAS FLOORED THAT FIRST OF ALL, SOMEONE CALLED ME BACK WITHOUT EVEN LEAVING A MESSAGE AND SECOND THAT I WAS NOT JUST CALLING INTO A CALL CENTER! I SHOP ON AMAZON OFTEN AND JUST ASSUMED I WOULD GET THE SAME LEVEL OF CUSTOMER SERVICE AS THERE OR ANY OTHER STORE I FREQUENT I.E. WALMART OR TARGET. THIS WAS NOT THE SAME AT ALL. HE WAS SO PERSONABLE AND HELPFUL! I FEEL SO GREAT ABOUT KNOWING THAT IF WE EVER HAVE ANY ISSUES OR QUESTIONS, I WILL BE ABLE TO CALL AND TALK TO AN ACTUAL PERSON WHO WORKS IN THE STORE AND KNOWS THE PRODUCT.
Easy and Fast, Great Experience fast service. Got in time for Christmas.
Thank you for the swift and professional delivery.
Great customer service so far; looking forward to the bike!
Always great ordering from you guys! You have great, reliable products and the custom service is quick to respond and generous with their help!
I have owned the TT350R and TT750 for two years and my sons have had a blast on them. Everything has held up great and we are happy with the quality of the bikes.
Great products, reasonable pricing and awesome support. Suggest going to Ashcraftmotorsports.com for future purchases
Great to do business with. Will do business with them again.
We ordered on Thanksgiving and got it Tuesday! WOW! It is a Christmas gift so we haven't tested it out yet, but my son will be thrilled!
My new TT1600 R was delivered yesterday. I haven't put it together yet. But if the quality and ease of assembly is the same as the TT750 R I purchased then I will continue to purchase products from Burromax. Thank You.
Answer: Becky, Not sure what you are refering to so please give us a call at 3146209006
Answer: Expect 14 mile range with 180 lb rider and 20 mile plus with 100 lb riders on flat ground wide
Answer: All in-stock Items ship the same day or by the next Business day. You will have to contact us for estimated shipping dates on all out-of-stock Items
Answer: 1-5 Business days depending on your located. All items ship from our St. Louis, MO warehouse.
Answer: Well it depends--- We tested with 220 lb rider on flat ground wide open and bike goes 26 miles--wind was realitively calm. Same bike on low setting it goes 44 miles If you are not always on wide open and on a fairly flat surface--maybe 30 miles is a good number. Lots of variables but above it tested personally

