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Burromax

4.5

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
121
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,297 reviews

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Kansas
1 review
0 helpful votes
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Customer service
January 10, 2023

Excellent products. Love the bikes. Have 5 of them!

Date of experience: January 9, 2023
Virginia
1 review
0 helpful votes
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More than pleased!
January 9, 2023

Shipping was fast and I got exactly what I paid for. This bike is awesome and worth the price.

Date of experience: January 9, 2023
Vermont
1 review
0 helpful votes
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Parts
January 8, 2023

I ordered replacements keys. The shipping was super quick and they now we are back to riding

Date of experience: January 8, 2023
Texas
1 review
0 helpful votes
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Easy and fast
January 3, 2023

The website made it easy to order and the bike arrived quickly. Tiny crack in the decorative plastic on the front fork. But nothing mechanical.

Date of experience: January 3, 2023
Alabama
1 review
0 helpful votes
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GREAT
January 2, 2023

Very reliable and quick will buy from them again Thank you

Date of experience: January 2, 2023
Texas
1 review
0 helpful votes
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Keys
January 1, 2023

Found what I needed fast and easy and worked out great

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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My little big E Bike.
January 1, 2023

Easy to order, for someone is not good at online shopping. Fast shipping.
Thanks!

Date of experience: December 31, 2022
Florida
1 review
0 helpful votes
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Nice quality
December 27, 2022

Great experience from the start. My only complaint was the box was in rough shape. Other than that product is great.

Date of experience: December 26, 2022
Utah
1 review
0 helpful votes
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5 STAR CUSTOMER SERVICE
December 22, 2022

I ORDERED A BURROMINI BIKE ONLINE FOR A CHRISTMAS GIFT FOR MY SON. I WANTED TO MAKE SURE IT WOULD BE HERE IN TIME SO I TRIED CALLING THE CUSTOMER SERVICE NUMBER. I GOT A VOICEMAIL BUT DIDN'T LEAVE A MESSAGE. I HUNG UP AND CALLED AGAIN CHOOSING A DIFFERENT OPTION FROM THE MENU. A GUY ANSWERED (I CAN'T REMEMBER HIS NAME) HE WAS AWESOME AND GAVE ME AN ESTIMATED DELIVERY DATE. ABOUT 20 MIN LATER I GOT A CALL BACK FROM THE SAME GUY SAYING HE WAS RETURNING A MISSED CALL (FROM MY ORGINAL CALL THAT WENT TO A VOICEMAIL). I WAS FLOORED THAT FIRST OF ALL, SOMEONE CALLED ME BACK WITHOUT EVEN LEAVING A MESSAGE AND SECOND THAT I WAS NOT JUST CALLING INTO A CALL CENTER! I SHOP ON AMAZON OFTEN AND JUST ASSUMED I WOULD GET THE SAME LEVEL OF CUSTOMER SERVICE AS THERE OR ANY OTHER STORE I FREQUENT I.E. WALMART OR TARGET. THIS WAS NOT THE SAME AT ALL. HE WAS SO PERSONABLE AND HELPFUL! I FEEL SO GREAT ABOUT KNOWING THAT IF WE EVER HAVE ANY ISSUES OR QUESTIONS, I WILL BE ABLE TO CALL AND TALK TO AN ACTUAL PERSON WHO WORKS IN THE STORE AND KNOWS THE PRODUCT.

Date of experience: December 22, 2022
North Carolina
1 review
0 helpful votes
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=
December 22, 2022

Easy and Fast, Great Experience fast service. Got in time for Christmas.

Date of experience: December 22, 2022
Illinois
1 review
0 helpful votes
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Perfect.
December 21, 2022

Thank you for the swift and professional delivery.

Date of experience: December 20, 2022
Arizona
1 review
0 helpful votes
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Best customer service and shipping
December 19, 2022

Great customer service so far; looking forward to the bike!

Date of experience: December 19, 2022
New York
1 review
0 helpful votes
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Great
December 18, 2022

It worked loved that it came nice and fast will buy more when I get the chance

Date of experience: December 17, 2022
Massachusetts
1 review
0 helpful votes
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Wonderful service!
December 15, 2022

Always great ordering from you guys! You have great, reliable products and the custom service is quick to respond and generous with their help!

Date of experience: December 15, 2022
Texas
1 review
0 helpful votes
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Great Products and Customer Service
December 13, 2022

I have owned the TT350R and TT750 for two years and my sons have had a blast on them. Everything has held up great and we are happy with the quality of the bikes.

Date of experience: December 13, 2022
Colorado
1 review
0 helpful votes
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Great products
December 9, 2022

Great products, reasonable pricing and awesome support. Suggest going to Ashcraftmotorsports.com for future purchases

Date of experience: December 9, 2022
Alabama
1 review
0 helpful votes
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Got it
December 6, 2022

…. ……. …… ……. ……. …………………….

Date of experience: December 5, 2022
Missouri
1 review
0 helpful votes
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Best Burromax
December 5, 2022

Great to do business with. Will do business with them again.

Date of experience: December 4, 2022
Indiana
1 review
0 helpful votes
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Fast Shipping
December 4, 2022

We ordered on Thanksgiving and got it Tuesday! WOW! It is a Christmas gift so we haven't tested it out yet, but my son will be thrilled!

Date of experience: December 4, 2022
Florida
1 review
0 helpful votes
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My New TT1600 R
November 29, 2022

My new TT1600 R was delivered yesterday. I haven't put it together yet. But if the quality and ease of assembly is the same as the TT750 R I purchased then I will continue to purchase products from Burromax. Thank You.

Date of experience: November 29, 2022