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Burromax

4.6

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
123
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,301 reviews

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Florida
1 review
0 helpful votes
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Good motor
March 1, 2024

Good motor and it does fit the crazy cart with some adjustments

Date of experience: March 1, 2024
Indiana
1 review
0 helpful votes
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High-quality, fun bike
March 1, 2024

Had a great experience with the Burromax team! After evaluating several options, I concluded the TT1600R was the superior product. Bill was very helpful over the phone addressing a few questions. So I bought mine online and then picked it up at their office. The whole team is very friendly and helpful. They had me loaded up and on my way in no time.

Date of experience: March 1, 2024
California
2 reviews
0 helpful votes
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Parts order
February 26, 2024

I was pleased to learn that they didn't have a replacement foot pedal for my sons TT1600 so they took one off a new bike and shipped it to us along with a couple of other parts they had in stock. That's customer service folks! Any of these electric bikes are useless if you can't get replacement parts (especially with a son who tends to break things on occasion) so hats off to Burromax for going out of their way. Much appreciated.

Date of experience: February 25, 2024
California
1 review
0 helpful votes
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Very fast shipping
February 25, 2024

Everything seems just fine, the shipping was faster than Amazon.

Date of experience: February 25, 2024
Utah
1 review
0 helpful votes
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Sweet little bikes
February 21, 2024

We have the ttr750. It's pretty cool. Great battery life. Only complaint is the quality of the fork clamps. I've only had the bike less than a year and have had to replace them twice

Date of experience: February 21, 2024
Colorado
1 review
0 helpful votes
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Nice people
February 20, 2024

They answer the phone and see real people. Couldn't help with the shipping cost but shipped right away

Date of experience: February 20, 2024
Michigan
1 review
0 helpful votes
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Excellent customer service
February 11, 2024

They respond quickly to any questions. They are super helpful.

Date of experience: February 11, 2024
Arizona
1 review
0 helpful votes
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Overall I'm Satisfied! Will not hesitate to put in more orders as well

Date of experience: February 9, 2024
Oklahoma
1 review
0 helpful votes
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Very sturdy and well built bike
February 7, 2024

Very sturdy and heavy duty built bike. My 7 year old loves it. He rode it 1 time and we had to switch it to the 14 mph mode because he said it was too slow! Only thing I'm not a fan of is the tt250 still has lead-acid batteries instead of lithium batteries like the rest of them. We chose this brand because a friend of a friend said they have had one for over 5 years and never had any issues.

Date of experience: February 6, 2024
Georgia
1 review
0 helpful votes
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Smooth and fast transaction
February 6, 2024

Needed a replacement seat for one of our bikes we have. Simply went online and selected the part we needed, paid for the order and the item arrived SUPER fast. Very pleased.

Date of experience: February 6, 2024
California
2 reviews
0 helpful votes
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Great customer service good products
February 6, 2024
Updated review

Customer service is great. Anytime I've had a problem with parts or an order or just a question Bill has always been super helpful and has provided excellent service.

Date of experience: February 5, 2024

Great service fast shipping
June 12, 2023
Previous review

Great service fast shipping.

Date of experience: June 12, 2023

Burromax has great customer service fast shipping I...
August 23, 2022
Previous review

Burromax has great customer service fast shipping I own a 250,350 and I just bought a 750 last week they have awesome products.

Date of experience: August 23, 2022
Arizona
1 review
0 helpful votes
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Awesome!
February 5, 2024

Overall great experience from purchasing to delivery, assembly, and riding it...haven't had any issues still.
Great investment 👌🏽 👍 😀

Date of experience: February 5, 2024
North Carolina
1 review
0 helpful votes
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The beast of electric dirt bikes
January 21, 2024

I've now purchased 2 bikes, the first being a T350 and the next being a T750. My son's have loved them both, they are easy to repair when broken from normal wear and tear. Good all around experience between riding and maintaining these bikes.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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Replacement parts arrived thx!
January 21, 2024

Day one w the thing and this part broke. Hope it's only smooth riding from here on out.

Date of experience: January 20, 2024
Hawaii
1 review
0 helpful votes
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Shipping
January 27, 2024

My order was $33.00 but to get it shipped cost me almost $48.00 for 2 small pieces

Burromax attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2024
Ken F. Burromax Rep
over a year old

We apologize for the inconvenience, however shipping to Hawaii from our warehouse is extremely expensive. In the future, we recommend checking out one of our authorized Burromax dealers in Hawaii, BikeFactory Hawaii, for all your Burromax parts.

Pennsylvania
1 review
0 helpful votes
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The little bike that could
January 11, 2024

Awesome these are the best pothole on the market nothing else like these bikes

Date of experience: January 11, 2024
Hawaii
1 review
0 helpful votes
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Fast delivery!
January 11, 2024

I road the bike on a light trail & I like the power on it. Excellent!

Date of experience: January 10, 2024
Arkansas
1 review
0 helpful votes
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Top notch company!
January 6, 2024

We bought the 500w motor for my son's tt350r and it is awesome. We used the 12 tooth sprocket that came with it (350 had 11 tooth) and the launch is much quicker. Top speed for my 6yr old is 27mph. He's loving it!

Date of experience: January 6, 2024
Ohio
1 review
0 helpful votes
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Great
January 6, 2024
Updated review

You guys have a awesome product and customer service.

Date of experience: January 6, 2024

Great product
July 26, 2023
Previous review

Great product

Date of experience: July 26, 2023
Indiana
1 review
0 helpful votes
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Easy purchase
January 2, 2024

Really fast customer service and I really enjoy the discrete packaging when delivered to the front door. My son had no idea what showed up after Thanksgiving and then on Christmas he was completely shocked.

Date of experience: January 2, 2024