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bunqReviews 74

3.1

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bunq Reviews Summary

bunq has a rating of 3.1 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with bunq most frequently mention and sub accounts. bunq ranks 8th among Banking sites.

service
26
value
27
quality
28

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Germany
1 review
2 helpful votes
Follow Jonas A.
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Why digital banking
February 5, 2023

There are many reasons why people decide to go with physical banks. One of mine is that it is easy to storm into the bank and disturb customer service when things go wrong. But digital banks have their advantages as well. From my time here, digital banks are;
+ just as reliable and can be held accountable
+ more convenient
+ equipped with more options for account types

Date of experience: February 3, 2023
France
1 review
0 helpful votes
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I really got no complaints about their service. It flows smoothly and hope it will be so good in the future.

Date of experience: February 1, 2023
Germany
1 review
0 helpful votes
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Sub-account
February 1, 2023

What usually can take hours or even days at regular banks like linking your sub accounts with your cards takes here a few minutes or even less, depending on how developed of a user you are.

Date of experience: January 31, 2023
NL
1 review
0 helpful votes
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Reasonable worries
January 28, 2023

I am not going to lie, I liked the concept, I liked the idea and the logic behind the creation of this kind of an app. I am sure this will definitely be a need in a world that is getting more modern day by day. There's no getting around it.

But I do have some worries about this whole concept though. I can't warm up to the idea of having everything on the internet and the clouds. I am sure they can be trusted but can they be trusted completely? What if something happens with the servers, internet, security, numbers, systems, etc? One can become paranoid over this.

Date of experience: January 27, 2023
France
1 review
2 helpful votes
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Nice app
January 28, 2023

The only thing I regret I haven't found this bank earlier. I used to have a common bank, but its mobile app was just not easy to master, too many information and navigation was out of control. That is why I appreciate this company's application. It is easy to operate and perfectly optimized.

Date of experience: January 26, 2023
Germany
1 review
1 helpful vote
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Competent bank partner
January 20, 2023

I think I found my perfect online banking service. I like pretty much everything about this company. Starting from the app and the UX of it, to the extraordinary functionality.
I know that other online banks don't have the same amount of features. I have some experience with them.

Date of experience: January 19, 2023
Belgium
1 review
1 helpful vote
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About the company
January 13, 2023

This a relatively new sector compared to the traditional banking. There will be a lot areas needing to be developed. But the company is clearly putting in a hard work to cover a lot of areas. I like their potential.

Date of experience: January 11, 2023
NL
3 reviews
1 helpful vote
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Colourful bank!
February 22, 2022

The rainbow card is the best:)
And the colourful UI too! Easy to use and really cheerful to look at.

Date of experience: February 22, 2022
NL
1 review
1 helpful vote
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Future of banking
February 11, 2022

Got a bank account in under 5minutes and not looked back. Innovative features, great UX, just what i've needed from a bank.

Date of experience: February 9, 2022
NL
1 review
0 helpful votes
Follow Aaron H.
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I like the budgeting flexibility of the app, it gives you a big range to customize so you can create a system that actually works for how you manage your money, recommend!

Date of experience: February 9, 2022
NL
2 reviews
0 helpful votes
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Easy expat bank
February 2, 2022

Joined them because it's too annoying to get a bank account in the netherlands. Intuitive UI with a month of free trial.

Date of experience: February 2, 2022
NL
1 review
2 helpful votes
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Great service!
January 26, 2022

I got my account 2 months ago and i've already saved a ton with the automatic round up feature! I love how easy it is to use and its perfect for expats that can't get their BSN yet. It's made my life so easy and everyday i keep learning about the million benefits it has. Although the customer service is a little slow i found answers to all my questions on their website.

Date of experience: January 26, 2022
NL
1 review
0 helpful votes
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Working overtime is essentially required, but unfortunately, it's not paid. The management, starting from the CEO, discourages voice and ideas from below and managers fail to create speak-up cultures. So many rules & regulation to follow, lots of micro management and you have to update them daily in order for them to check that you're doing your job.

Date of experience: September 6, 2019
NL
1 review
1 helpful vote
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Their customer support is not so great at answering client questions. It was so exhausting and frustrating not to have all the answers to my questions especially because I was experiencing issues with their app.

Date of experience: July 25, 2019