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Bulk Bookstore enjoys a strong reputation for its reliable service, excellent product quality, and customer satisfaction. Customers frequently commend the company for quick shipping, competitive pricing, and an easy ordering process, particularly for bulk purchases suited to educational needs. Many express gratitude for timely deliveries and the condition of the books received. However, while no significant negative trends emerge, a few reviews hint at occasional concerns regarding inventory management. Overall, the company effectively meets customer expectations, fostering loyalty among repeat buyers who appreciate the value and efficiency of their service.
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We had a very pleasant experience from initiation to close. Heather and Reagan were the two representatives assisting us with the order. They were professional in communication and and efficient working with our bookkeeper through the red tape associated with payment, as we are in a public school where funding is limited and specific procedures must be followed. Books arrived as promised with no issues. We will definately call on The Bulk Book Store again for future orders. Thank you!
Excellent service! Excellent prices! We are a non-profit, ARISE2Read.org, and want to get books in the hands of these children we are working with. This is a great resource to do that! Thanks!
It was easy, fast, and cheap. They really care about customer service, and followed up on the order afterward.
Love the books...great price;-)
Excellent, convenient, fast service!
Super easy! Cost effective options! Excellent!
Great but it was hard to get somebody on the phone
It was a great experience! The parents of my daughters kindergarten class were absolutely thrilled!
Bulkbookstore.com met a competitor's lower price and held my order until I was ready to buy. Very courteous customer service and quick response to my questions. I would recommend them to anyone.
Great job, thanks! Communication is prompt and helpful and up front. One of my titles was going to be late. Because of the good communication it did not seem to be as much of a problem as it could have been. I will use them again.
Quick service. Easy to find the product and get a price quote. Overall excellent experience.
This was the easiest transaction and most helpful sales person I've met in a long time. Thank you Mike!
Half the price quoted from another bookstore for this same book!
I greatly appreciated all the help with my order.
Your prices are great and your website is easy to follow.
I ordered 100 copies of "The Tao of Coaching." Four copies arrived in one package that appeared to have been mishandled and the 4 copies were damaged. The other 96 copies arrived in a separate box (with no damage). I then received another box of 96 copies of the book (also with no damage). I contacted my rep about the damaged books and the over-shipment. She originally told me to keep the 4 damaged books, that they would send 4 additional copies, and that they would send a shipping label to return the over-shipment. I then received word from her a few days later saying she had spoken with the distributor and they said to take 4 copies of the book from the over-shipment. To date, I have still not received the return label for the over-shipment.
I was very happy with my order. My customer service representative was friendly and prompt in answering all of my questions, and my order arrived before I expected it, plus the books were in perfect condition. I will definitely order from Bulk Book Store again!

