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BuildZoom

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BuildZoom Reviews Summary

BuildZoom has a rating of 4.2 stars from 175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuildZoom most frequently mention great job, customer service and top notch. BuildZoom ranks 3rd among Contractors sites.

service
51
value
46
shipping
16
returns
18
quality
42

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Arkansas
1 review
2 helpful votes
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As a part of the projeft, solar panel has been installed and didn't install the monitoring system. I made so many calls. No respond, excuses... excuses... I would never recomment anyone to go with these guys.
Cell: *******010

BuildZoom attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2023
Customer S. — BuildZoom Rep
over a year old

Hi Asif,

Thanks for reaching out.

We believe there is a misunderstanding with your review. It looks like you are leaving a review for Arrowhead Solar, however you left it on BuildZoom. BuildZoom is a website where we partner with over 2000 building departments and contractors boards across the US to maintain a database of over 3.8 million contractors. People can use our database, or talk to our Project Consultants, to find contractors in their local area. However, we are not affiliated with any contractors, nor are they employed with BuildZoom. Contactors do not pay any subscription fees to be listed on BuildZoom’s website, and they only pay a referral fee for any jobs they win if we referred a property owner to them.

It looks as if we attempted to reach out to you in early May, however we never received any response. If you are still interested in pursuing this concern, please feel free to respond to your previous email correspondence with [email protected] and we'd be happy to help out.

I see that you have also left a review on Arrowhead Solar's BuildZoom page - Thank you for leaving that review. Leaving negative reviews about a contractor helps other property owners know more about the contractor, additionally if a contractor gets a lot of bad feedback or we learn of foul play, we can suspend or completely remove a contractor from our website.

Let us know if you have any other questions!

Utah
2 reviews
0 helpful votes
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Vinyl floor install
May 5, 2023

Alex, the owner of Sasha Flooring installed Vinyl flooring in my house, and he did an incredible job. Alex is a awesome technician, and personable person. I would recommend all of my Family and Friends to use this company to install any kind of flooring. The cost was reasonable, and he did the job in a very professional manner.

Date of experience: May 5, 2023
Pennsylvania
1 review
0 helpful votes
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Friendly Follow Up
May 4, 2023

Buildzoom reached out & were super nice after my kitchen renovation review

Date of experience: May 4, 2023
Illinois
1 review
0 helpful votes
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Simple and Fast
May 1, 2023

Great website and experience in communicating your thoughts to others regarding the businesses we work with every day. Thanks

Date of experience: May 1, 2023
Massachusetts
1 review
0 helpful votes
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Labbee Home Improvement
April 29, 2023

Had Dana install a new shower stall and a few odd jobs around house. He was accurate, helpful with suggestions and always there when he promised. It is hard to get someone that will respond and be helpful with a job. He was very clean and never left a mess.
I would highly recommend him for any job. He is now going to do a backsplash for my kitchen.
Thank you Dana

Date of experience: April 29, 2023
Massachusetts
1 review
0 helpful votes
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Potentially Helpful
April 27, 2023

I found BuildZoom easy to use and potentially helpful. On the other hand, caveat emptor. Online reviews are just a supplement to that old reliable, "word of mouth."

Date of experience: April 27, 2023
New York
1 review
0 helpful votes
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Labbee Home Improvement is owned by Dana Labbee. He is fair with his prices and you will get quality work.

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Quality, thorough, fast, and friendly service! Replaced a 25-plus-year-old thermostat. Ordered and installed Honeywell thermostat within a few days. Tested the system and provided a tutorial on how to operate it. I wouldn't think twice about using RIOS Electrician, LLC again.

Date of experience: April 23, 2023
Arizona
1 review
0 helpful votes
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Otter Air's Aaron and Anthony responded on the same day I sent out a very frustrated call because another company had cancelled my appointment the day before they were to arrive and informed me that I would need to call them to re-set...After 3 days of calling this other company, and only getting a busy signal and not even able to leave a message because this other company didn't have a message service I was beyond frustrated. Along comes a call from Aaron and I explain my problem to him. He shows up at my home a few hours after our conversation. He and Anthony not only solved my problem after taking pictures of all that needed fixing and explaining what needed to be done and at what the cost would be but the work they did came with a 10 year warrantee...I am beyond pleased with their service and would recommend Otter Air to anyone that is looking for a company that is knowledgeable, honest and fair in their prices. Thank you Aaron and Anthony for such outstanding service...Debbie Zagarrigo.

Date of experience: April 18, 2023
District of Columbia
1 review
0 helpful votes
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F R Construction best ever
April 14, 2023

Needed a bathroom remodeling within my budget. Found FR construction on Next Door and they created the bathroom of my dreams. Bathroom is so pretty. They were dependable, punctual and their team is awesome.

Date of experience: April 14, 2023
Iowa
1 review
0 helpful votes
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I recommend Durable Coatings of Iowa for a number of reasons. Their finished product is beautiful and easy to clean and maintain. The initial consultation with the company representative was informative. He helped answer all my questions about their products and service, which allowed me to easily see, the benefits of having my garage floor finished by Durable Coatings. The installers were timely, friendly and highly professional, from start-to-finish. Their work was second to none. The installers believed in what they were doing. You could see this in their dedicated effort to complete the job as perfectly as possible. Something I saw that one normally doesn't see, and that was, the installers actually liked what they were doing. This was noted in their body language, temperament and rapport. The price to do my garage floor was spot on, considering the amount of materials and effort that was needed to complete the job. Please give all your employees, that were involved with finishing my garage floor, a big pat on their backs. They deserve it to say the least. Thanks for a job well done...

Date of experience: April 12, 2023
Georgia
1 review
0 helpful votes
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Great helping
May 2, 2023

I would definitely Recommend Build Zoom to all my friends and I am. They been very helpful to my business and my self.

Date of experience: April 4, 2023
Arizona
1 review
0 helpful votes
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House siding
May 2, 2023

We were very pleased with the work that was done. They showed up when they said they would, did a good job, cleaned up afterwards, and stayed in the budget. We love the new look of our house

Date of experience: March 31, 2023
Pennsylvania
1 review
0 helpful votes
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I called James Boden Electric the afternoon of 3/13/23 because my gas hot water tank began leaking and I wanted to replace it with an electric one. I needed him to install an electrical line from my box to the tank. I asked him if he would be able to actually replace the tank and cap my gas lines and he said he could. He quoted a very reasonable price right over the phone. Jim and Eli showed up on 3/14/23 after picking up the tank for me. He even removed an old gas heater in my garage that didn't work and capped that gas line without any additional cost. He was done in 3 hours. They were very nice, thorough and professional. I would recommend them.

Date of experience: March 15, 2023
Massachusetts
1 review
0 helpful votes
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Garage rehab
February 18, 2023

My 50 year old free-standing garage was in need of rehabilitation-- not a big job, but not small either., plus I wanted to create a workroom within the garage. BuildZoom was instrumental in helping me find a reputable construction company. I went with Construction Plus. They did a great job. It all worked out very well.

Date of experience: February 17, 2023
Texas
2 reviews
0 helpful votes
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I had an electrical issue after the recent freeze in Austin TX. The city's website pointed me to BuildZoom in order to get bids for the repairs. My assigned consultant was very helpful, and expecially proactive in keeping up to speed on the progress of getting the needed work done. Definitely recommended.

Date of experience: February 16, 2023
Washington
1 review
0 helpful votes
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Great service.
May 2, 2023

Bonafied did and excellent job for me and would call them back for more when needed. New roof and transplanted a five year old apple tree. Highly recommend.

Date of experience: February 6, 2023
New Jersey
1 review
0 helpful votes
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Great
May 2, 2023

This is a great website for small or any businesses to grow, develop and help customers to reach out them with this.

Date of experience: February 6, 2023
South Carolina
1 review
6 helpful votes
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I have been a part of over a dozen renovations and this group is by far the most unprofessional and a group of scam artists. They were paid for services, agreed to details in writing and verbally and then had amnesia what they agreed to and walked off the job. Then proceeded to send blackmail texts: the first was good luck finding anyone to finish for under $10,000, followed by "in order to finish the job they been paid for I'd have to give them $5000 case, $2000 more for scope of work and $3000 for "wasting their time"…. Marc is a fast talker and says the right things and then he will run off with your money and leave a mess for you to clean up!

Date of experience: January 24, 2023
Customer S. — BuildZoom Rep
over a year old

Hi Lisa,

We are sorry to hear about your experience with Marc Costanzo Construction. We’d like to clarify that BuildZoom is not associated with Marc Costanzo Construction, or any contractors. We assist property owners with finding contractors in their local area and act as an owner's rep to help them validate contractors and get through the pre-construction process, however we don’t have our own network of contractors. We also partner with over 2000 building departments and contractor license boards across the United States to manage a database of active contractors on our website.

I see that you have provided a review on their BuildZoom profile, so thank you for doing that! It is currently undergoing our verification process, and once approved, it will be posted publicly in the next couple of days. If you’re in need of finding a high quality contractor in your area, we’re happy to help you! We also recommend looking to see if they have their own SiteJabber profile and leaving a review on their profile — this review looks to be specific to them and their business, we’re unsure why it was posted to our BuildZoom profile. If you used BuildZoom, we’d love to hear feedback specific to your experience with our Project Consultants!

If you have any questions, please reach out to us at [email protected].

Virginia
1 review
0 helpful votes
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We used Build zoom to do some unanticipated fixes to our home, primarily outside. They were very responsive and came in at budget. Their work was very professional and blended in seamlessly with our exterior. Additional work was done to repair decking and other repairs, again without a long wait and seamless coordination of tasks/tradespeople.

Date of experience: January 23, 2023